Not here for therapy but for a Drs visit. Every time I come to see one of the Boyetts, I am in the…read morewaiting room for over an hour. I brought a relative up here with a broken back and she had to wait 90 minutes past her appt time. Their scheduling and timing is a joke and they have no respect for our time.

ORTHOPEDIC URGENT CARE REVIEW: My mom broke her foot and…read moreTOC has an orthopedic urgent care. We were able to get an x-ray, x-ray reading, dr consult, and an orthopedic shoe to protect the breaks all at one stop. We had huge hesitation to come back to TOC, but in this case it was helpful. We still had to fill out the same information three times (at the desk, at the automated kiosk, and also in paper formats) just like when we came for the spinal office visit- NOT ideal in an urgent care scenario. But considering our other option was to drive to Madison with a broken foot, we were happy TOC offers Orthopedic Urgent Care.

I have been sick for 3 days. The worst cough, chills, headache you know good times. I went there…read moretoday and I was told by the girl at the front desk I had a balance. Say what? I was confused because I had been there many times well, her supervisor came over and told me I owed over 300 since 2019. 2019!? I explained I didn't know and I had seen the dr before. Well, they didn't follow procedure then. That's what she said. Of course I could pay 100 plus the co pay and see the doctor. Now, I am in the er waiting on a covid test. I am really sick.

Currently, I'm sitting here directly in front of American family care of 7583 . I just wanna do…read morethis quick review because it's necessary at this time. There's a nurse practitioner here go by the name of Janice Pearson, and please forgive me, but this is the worst experience with any nurse practitioner that I've ever had in my life I was just a number to this lady today. This is the way I felt because she treated me very cold, not and not friendly. time she was in the room with I knew how much her husband weigh. I knew how big he is. I knew that he lost I knew that he has back issues. he's currently working as a paramedic or EMS I have to listen to at the same time I'm sitting in the chair so much pain trying to tolerate getting through these unpleasant menace of listen to this Miss Pearson talk to me about her to me about my pain that I came here for today or my problems needed that I had to come here in the first place. as soon as Miss Pearson was done, she we'll see what we can do for you. Within 2 to 3 minutes later Miss Pearson walked in the room, handed me several pieces of handout paperwork she pulled back the door wide open, so that it could stick to the suction cup on the wall, which means it stays open and always all she said to me, there you go! I'm sitting there looking crazy had no idea what the hell she was talking about. I got up and walked to the receptionist looking very I told the young lady I don't know what to do, but this and most strangest care that I've ever had in a facility. Seconds later, the assistance open the door, looking for me because I thought it was time for me to go home. her name is Santana and she's very says I have a injection for you. I I told Santana I had no idea what was going to happen because her nurse practitioner basically told me get the hell out ! nonverbal. Janice Pearson does not seem to like people of color and I can tell she didn't want to be near me because she never me at all not even with a pair of gloves on and that is sad. It is also sad that these young ladies medical assistance that work here they work very hard they all are super sweet, including the office manager the clinic manager, Cornelia White. They're all very sweet and kind. It is sad. They didn't have to work with someone who seems to have a heart of hate towards a certain class of people as if they don't matter. If Janice Pearson is here the next time I should have to come back for my follow up then I will turn around and walk right back out the door because I refused to be in company of someone evil or unfriendly or unkind and don't seem to take interest in treating me as I'm a human rather than treat me like I'm an animal. I feel bad for the friendly staff that they have to work with someone to this nature and I pray that at some point, God will remove the negative energy not welcome this type of time place in healthcare organizations. This is my personal experience and it doesn't happen to me anything to anyone else out there but as a healthcare professional of 20 for nearly 10 years, A wonderful mother and wife, I refuse to accept anything less than friendly kindness, respect, and gratitude to those who gives it back. I am and this is how I feel without prejudice only the truth.. may God bless each and everyone of you and please take care of yourselves. Go see the doctors with pride because they are doctors for reasons. Thank you.

Nice and courteous staff the wait time is a bit crazy, I got here of a 10am appointment and didn't…read moreget back in the back and seen until 11:45-12:00.

I was taken by ambulance to Athens Limestone Hospital. Once there, it was determined that I had a…read morevery serious blood infection that had turned septic and was placed in ICU for the next almost two weeks. All of the doctors, nurses, tech, etc in the ICU were fantastic. After leaving ICU, I was placed on a regular form for an additional 4 days or so. My doctors, again, were fantastic; very personable, knowledgeable, and genuinely cared about me as their patient. Overall, I had a wonderful experience while in Athens Limestone Hospital, as wonderful as one can have being so ill. I would like to address to people directly though. I had nurse by the name of Gabby while on the regular floor. She was horrible. She should not be a nurse, not for Athens Limestone Hospital nor for any other hospital. When she first came into my room, it was immediately obvious that she did not want to be there and could not have cared less about me, as her patient, and presumably about any other of her patients. She was not friendly, did not want to be bothered to helped me, would not answer her page and on many occasions never came into my room to see what I needed and was the only nurse to jab the diabetes needle into my arm, which actually hurt. She is beyond a horrible nurse, and should be fired immediately. She is not a good representative for Athens Limestone Hospital. I would also like to comment on Barbara; she goes by Bam Bam or Jo Jo. She is with the housekeeping staff. She was fantastic. She went above and beyond, way above and beyond, what her job would require her to do. She always had a big smile on her fact when she came into my room, enjoyed talking with me, and genuinely cared how I was doing. She cleaned my room far better than any of the other housekeeping staff, taking the time to go the extra mile. She is a true asset to Athens Limestone Hospital and one that I hope is recognized for her exceptional service. Thank you, Bam. You made my stay at the hospital more enjoyable with your presence.

I had a very good experience with Dr. Clarrett and her team. They got me set up quickly and in/out…read morewithout any issues. They were professional and answered all my questions. I highly recommend her office for gastroenterology.

Went today because after calling Teladoc and getting cough pearls, I needed to see a "real" doctor…read moreaccording to my husband. I called before getting dressed and was told about thirty minute wait today but I was in and out with prescriptions called in to pharmacy ready to be picked up in less than 45 minutes. I saw Dr. Purner who can be hit or miss with bedside manner, but he was pleasant today. After his diagnosis he sent nurse back in for my shot and I was out. Also I go here when I need to because my primary care doctor is in Madison and I don't need to make appointments I have never had a bad experience and there is always the option to see your regular doctor if you are not improving or go back to them. The receptionist are always very sweet and so are the nurses, I know they are seeing the same symptoms all day long but you wouldn't know it from how they treat you individually.

Everyone, from front desk to physician, was very nice, calm and understanding here. Being an urgent…read morecare, the wait was long. The place was pack, but the waiting area was big and open that you don't feel like you're cooped in a chicken house incubating germs from others. I didn't see the doctor, just a physician nurse. She was knowledgable and reasonable. She referred me to another doctor and offered to "refund" my money since there wasn't anything she can do at the place. She made sure I had an appointment with the other doctor on that day, which I thought was extremely rare and highly appreciated. This urgent care is definitely on my go-to place if/when I can't see my family doctor.

I went to the Madison Hospital for outpatient cataract surgery and lens implant. The hospital is…read morevery clean and still looks new. It's been there over 12 years. Dave drove past it due to all the tall trees outside and the growth of Madison in general. They have implemented a new automated check in system upon entering. Each person coming inside is screened and has to give their license and reason for why they are at the hospital. I realize this would upset some people but it's a procedure that must be followed. The same procedure exists at Huntsville Hospital. Check in the last time I was at HH in August 2024 was not automated. I went to the second floor to check in for cataract removal and lens implant surgery. Check in was smooth and quick. I was taken back to a prep for surgery room but there was no bed. I arrived 15 minutes early for my arrival time. The hospital has 5 eye surgery beds and I had to wait for one to be available. My nurse, Christine, is excellent. She made my stay there as comfortable as possible. I highly recommend her. My anesthesiologist, Dr. Campbell, is excellent. I highly recommend him. He too, made my stay there as comfortable as possible. My surgeon, Dr. Foster, is excellent. I highly recommend him. The staff on the second floor for eye surgery are all excellent. All of them did their best to make sure I was taken care of. I know they did the same for other patients as I could hear their communications. I highly recommend Madison Hospital if you have to have eye surgery. The staff are kind and respectful and my experience there was 5/5!!!

I am writing this to express my extreme dissatisfaction and grave concern regarding the "missed"…read morestroke diagnosis I experienced at Madison Hospital. I arrived via ambulance with classic, textbook stroke symptoms: sudden numbness and tingling affecting my left lip, left arm, left leg, and the left side of my head. Despite these "red flag" neurological deficits, the care I received was dismissive and clinically negligent.