I went to the Madison Hospital for outpatient cataract surgery and lens implant. The hospital is…read morevery clean and still looks new. It's been there over 12 years. Dave drove past it due to all the tall trees outside and the growth of Madison in general. They have implemented a new automated check in system upon entering. Each person coming inside is screened and has to give their license and reason for why they are at the hospital. I realize this would upset some people but it's a procedure that must be followed. The same procedure exists at Huntsville Hospital. Check in the last time I was at HH in August 2024 was not automated. I went to the second floor to check in for cataract removal and lens implant surgery. Check in was smooth and quick. I was taken back to a prep for surgery room but there was no bed. I arrived 15 minutes early for my arrival time. The hospital has 5 eye surgery beds and I had to wait for one to be available. My nurse, Christine, is excellent. She made my stay there as comfortable as possible. I highly recommend her. My anesthesiologist, Dr. Campbell, is excellent. I highly recommend him. He too, made my stay there as comfortable as possible. My surgeon, Dr. Foster, is excellent. I highly recommend him. The staff on the second floor for eye surgery are all excellent. All of them did their best to make sure I was taken care of. I know they did the same for other patients as I could hear their communications. I highly recommend Madison Hospital if you have to have eye surgery. The staff are kind and respectful and my experience there was 5/5!!!

I am writing this to express my extreme dissatisfaction and grave concern regarding the "missed"…read morestroke diagnosis I experienced at Madison Hospital. I arrived via ambulance with classic, textbook stroke symptoms: sudden numbness and tingling affecting my left lip, left arm, left leg, and the left side of my head. Despite these "red flag" neurological deficits, the care I received was dismissive and clinically negligent.

We have been here since Sunday night and have yet to see the Hospitalist ( It is Tuesday 11:30am)…read more My husband had a GI bleed and was given a scope this Am. Dr. Kelso was very nice and spoke with me after the procedure. He said we should be able to go home today but that would be a decision for the hospitalist. Upon return to our room a nurse said it was good that my husband didn't have an ulcer. When in fact, Dr. Kelso told me and my husband that he had 2. We informed this nurse of this and she said she was told by another nurse that he had no ulcers only inflamed esophagus. It seems that one medical professional does not know what the other one is doing. Our nursing assistants and housekeeping staff were amazing and helpful. The day nurse had trouble with Ivs and was very unconcerned. She had issues coming back when she would leave to get something. We do not recommend this facility, if you have other options. Still haven't seen Hospitalist at 4:30. Nurse told us he was in the floor at 1:30.Now they can't find him. What????

Had a baby here and the staff was fabulous for my wife and daughter. They were kind and caring…read more Food was "hospital food" but not too terrible. They made us feel good that we decided to stay and deliver close to home. There was a nurse named Georgia that may have been one of the nicest people we ever met. I'd recommend folks to consider this location.

There for a relative, very friendly and information flowed nicely. Seems like they took excellent…read morecare of elderly relative & performed procedure as needed. No complaints .

Very poor Hospital. I would not go there unless forced to. No access to wheelchairs. Had to ask for…read morefood for my Dad. It does not reflect well on Alabama.

This review is for the lab in Madison's Huntsville Hospital. I enjoyed my visit there after being…read morein lab work purgatory at a place I won't mention in Harvest which I used for years. Ehn, I shudder at the thought of that place! Enter HH, Madison Lab. Easy online scheduling with, I believe, first available appmt. at 0620, which is great for those [like me] who are fasting. I think my appmt. was around 740. You wait in your car, they text you and you go in. The pond w/ a walking trail around it is so pretty with the fountain feature in the middle, that the time flies by while you enjoy the pond as you wait for your appmt. The interior was clean and cozy. I didn't use the restroom, so I can't comment on that. There is a kiosk to check in and I'm accustomed to having my driver's license, insurance card, and credit card all set to show the receptionist -- not here, they had everything they needed and all I had to do was use the kiosk to check in. WIN. The staff wore masks, and I think we patients did, too and they kept the waiting room capacity down to ~ 4 "patients." Why no 5th star? The lady who drew my blood, although sweet as pie, did a horrible job, and bruised my veins so badly, it took over a week to heal! Thank goodness it didn't hurt at the time, nor did it take her long to pull like 3 vials, but goodness -- DON'T jab me/us like that. Next time, I'll use my right arm that has better veins. I do recommend this lab, it's way nicer than the place that rhymes with "Lab Score."

I received excellent care. The room was clean roomy and very well organized. The staff were…read morecourteous and very professional.

My doctor did not to do everything necessary to determine if I had clotting in my right leg alone…read more He said his name was like Doctor V. I guess he did not think I could pronounce his name. I have a Dr.C., but her name is Chistyakova, and that I can pronounce. Heather in the ER was fabulous. She got my hard stick the first time. She checked on me frequently and helped process me as soon as possible. I cannot say enough good things about Heather my nurse at ER in June, 2026. This was three days before my next ER visit to get full procedure done to check clotting. That doctor was thorough and my nurse was outstanding at Parkway!

I would like to register my EXTREME displeasure with the staff at the ER of this facility. I was…read morethere for a medical emergency stemming from a bout of pneumonia and RSV, compounded by an underlying autoimmune disorder that affects my lungs called pulmonary sarcoidosis. As I was admitted very ill, almost unable to walk, my son took my phone from out of my hand against my wishes ( I was physically unable to stop him) which he shortly thereafter used to gain access to my electronic door lock, turn off my security system, and rob my house of all valuables . Instead of doing the sensible thing and getting my phone back from my son, a male nurse there whose name escapes me believed my Actively Hostile ex wife and my thief of a son against the the evidence of their own eyes and very much against my wishes. Under threat of police action, WHILE IN THE ER STILL, I was forced to go to Decatur West mental hospital. My son and ex wife weaponized my mental health diagnosis of bipolar disorder obtained in 2008. I was at Decatur Morgan West for about a day, before being released after being recognized as not having a mental episode, but being severely physically ill and nearly dying not days before. The level of incompetence in almost outright hostility experienced by the staff there by me is utterly offensive. This goes beyond medical malpractice to just straight up mean or even evil. I mean who does that?? 'oh this guy presents with life threatening issues, better get him UNDER POLICE THREAT to the local mental hospital '. What moron made that decision? It's the male nurse on staff there , or at least he was the one who communicated that to me. I'm sure others were involved, as I'm sure, they will all pass the buck and point fingers at others. Regardless the entire facility, the entire ER staff, failed me utterly in that moment. Signed, a VERY displeased Dr. JP Thornton, DBA Pic 1 is some blood I spit up a bit over a week ago. Pic 2 is my front doorbell cam sliced out of it's mount and left , conveniently by some blood I leaked.

It was Friday after 5 (of course) and I began having what turned out to be complications from a…read moresurgery that I had a week earlier. The doctor on call at my surgeon's office said that I needed to go to the ER. I avoid the HSV hospital zoo at all costs so I went to Crestwood. I know the staff is jaded. I know they've seen the absolute worst of the worst. They are underpayed, understaffed and just plain tired. But that doesn't take away the responsibility for them to show empathy and respect to all patients. After I was triaged by two nurses who barely looked at me, I sat in the empty waiting room for over an hour before being seen. (The nurse told me that it had been an unusually quiet evening so that wasn't an excuse). I was finally wheeled back to the exam room. On our way down the hall, the nurse said "you should have called your doctor". My husband told her that we did and he sent us here. Then she said "well you should have gone and sat in his office until you were seen". She completely discounted my reason for coming to the ER. The attending NP examined me and said the that the procedure that I needed was too dangerous to do in the ER. He sent me home with medication and told me to see my surgeon Monday morning. (My surgeon could not believe that I was sent home). I ended up having emergency surgery Tuesday morning. By then I had additional complications from having waited so long. I do wonder if that would have happened had the NP put more effort into trying to help me - not just pass me back. Crestwood has been our hospital of choice since we moved here. Since the CEO Pam Hudson left, the hospital has gone downhill. This slide has been gaining momentum and now, what used to be the premiere choice, will finally crash into the big circus in town, HSV hospital. My most recent encounter with Crestwood was not stellar. Sadly, I doubt my next will be any better.

Crestwood is my personal choice when it comes to hospitals. I have had many problems that required…read morehospitalization. Crestwood has always been there for me and my rights. Now that they are expanding I look forward to less crowded ER visits nearer to my home. The Crestwood doctors practices are all North Alabama. Give your body the care it needs with Crestwood.

The staff treats you like crap unless you have money to spend up front. If you don't they don't…read morewant to have anything to do with you.

Our granddaughter was diagnosed with the flu a couple of days when we took her there. We went back…read morebecause she developed a bad cough. The place was crowded and we was told that they would get us back ASAP. After sitting over an hour in a cold waiting room we noticed they was calling people back that had just come in. When my wife inquired why we was being overlooked the receptionist told my wife that since our 18 month old baby had the flu they couldn't take her back to share a room . They should have told us this earlier. I couldn't believe this, if it wasn't for my wife I would have went to jail because I was highly pissed. I will never ever go back to any Decatur Morgan Hospital Parkway Campus. They will let you die. So unprofessional and waiting room is nasty and cold. If you was not sick when you walk in you will be walking out.

They're rather watch you throw up blood and faint and pass out then help you and then call you a…read moreliar and tell you it's all in your head

I had to take my husband to this hospital for Outpatient Eye Surgery. The nurses took excellent…read morecare of him prepping him for eye surgery and allowing me to go back to the room with him prior to surgery. After surgery his post-op care was great. His eye surgery was successful and we were able to leave and purchase lunch for him. Kudos to the staff.

Dr. Puri is great. I love her personality and the time she takes to get to know her patients. She…read moremade a recommendation on a pharmacy instead of my typical, my medicine was filled in 10 minutes. Great experience with Dr. Puri and her office staff.

Dr Puri is caring and takes the time to listen to her patients. She is non judge mental and wants…read moreall her patients to be in great health. There is never a wait to see her and the office staff is kind. I highly recommend her as a personal physician.