Dr. Linney was one of the physicians who conducted my MAiD eligibility assessment, and I cannot…read morespeak highly enough of the care I received. She was kind, professional, and exceptionally competent. What impressed me most was her ability to combine rigorous clinical judgment with genuine humanity -- a balance that is far rarer in medicine than it should be. As a patient with significant disabilities, accessibility and thoughtful accommodation are essential, and she handled every aspect of the appointments with patience, clarity, and respect for my autonomy. I felt treated as a thinking participant in my own care, not merely an object of evaluation. The entire interaction was dignified, careful, and deeply humane. It stands as one of the most respectful and professionally conducted physician-patient encounters I have experienced. I am sincerely grateful for the integrity and compassion she brought to such a serious process. Me + my partner love her!

I have had to use physiotherapy only twice in my life (I'm 74). All I can say is I had excellent…read morehelp from the receptionist (Lorie) to the physiotherapist (Brian). I went in to strengthen up my left ankle/leg after a broken fibula. Brian was professional and courteous and gave me some exercised to do at home and these have helped immensely. Would definitely use them again. January 20, 2025 (note the place name is incorrect in this review - It is Ottawa, ON, not Toronto)

I have problem with my knee./older lady/ Dillan, kinesiologist, showed me proper exercises,…read moreexplained everything, he was patient and friendly. The quality of care was very good, Brian, physiotherapist, examined me before I started and after I finished programme, he was very good listener, and very professional. Receptionists were always very friendly . I had very good experience. Thank you.Krystyna Jakubiak.

Long term care facilities get a bad rap, but I actually feel that Revera does a fairly good job…read more We had a loved one live at the Westwood for close to a year. Prior to that he lived at another Revera facility (the Stittsville Villa and Manor), but that one was for independent and supportive living only, so when his needs exceeded their capacity, he was transferred to the Westwood, which provides assisted living and long term care. The Westwood feels slightly less homey and more like an institution than the Stittsville Villa and Manor, but it does not feel "depressing" nor other adjectives that many associate with such facilities. Staff are very pleasant and residents do not seem neglected. Most of our loved one's time at the Westwood was during the Covid-19 Pandemic. They did have an outbreak when he was there, but it was not nearly as bad as at other long term care facilities in Ottawa. I think they handled it quite well. When they were in outbreak, they had residents eating in their rooms, but as the virus got more under control they had residents back in the dining room with good physical distancing measures. During the outbreak they really had strict restrictions on visitors and after the outbreak they still limited visitors and had screening processes. Although they faced some criticism, I feel they did their best with what they had. We were happy with the care he received at the Westwood. He would still be there had he not moved to a hospice for the last days of his life. The Westwood has a family doctor who comes to the residents, which saves residents the trouble of leaving their home to see a family doctor. The Westwood also has a pharmacy and lab on-site. They have a fitness room and a salon on-site as well. There is plenty of free visitors' parking in their 2 private parking lots. I would not hesitate to recommend the Westwood for those at the point in their lives where they require such living arrangements. I would also like to take this opportunity to thank those working at the Westwood and in all long term care facilities, especially those providing the everyday routine care to the residents. I recognize that it's hard work and not glamourous. I commend you and applaud you. Thank you.

New to Ottawa, first time to a clinic here and am so grateful for the kindness the receptionist…read moreshowed me, allowing me to be seen at the end of a busy day even though we did not have an appointment. The doctor was everything you'd hope for and dealt with my issue quickly, calming my fears and referring me to a specialist as well. Solid A+ experience.

The receptionists are totally a mess. They managed to lose my information already 2 times, and my…read moreappointments disappear from their system with no explanation. I've wasted too much time with them already.