I've been waiting over two weeks for my mri results . Thankfully, my ailment isn't life…read morethreatening....I'd hate to have to depend on this group if it was.

This location was spic & span clean!!! I was greeted at the door by a very nice staff member who…read moredirected me to the proper location. I guess I was looking a bit confused because there are many medical areas located within the facility. I needed an MRI so of course some people don't like the noise or the time it takes to complete. The staff in the radiology area made sure I was as comfortable as can be. They even have headsets & ask which channel on Pandora you would like to hear!!! Now I probably should have chosen classical music because I was supposed to remain still & not sing & dance. Lol. I'm proud of myself because they didn't have to repeat a thing. Lol. They were very professional & assisted me with any needs I may have had. I think this will be my spot for any future radiology/testing procedures in the future!!!

The office staff were capable, courteous, and helpful. Could not have had a better experience…read morethere. Very knowledgeable in helping get the insurance squared away. The MRI tech made the testing experience pleasant and kept me informed about my options and made sure we got good images so my doctor can make the best decision for my continuing care.

MDI is conveniently located near a lot of shopping plazas in Springfield. They have their own…read moreparking lot & have recently changed their name to Akumin. There was no one at the front desk when I arrived. It was pretty quiet & empty. After a few minutes of waiting, one of the staff members greeted me & gave me some forms to fill out. I arrived about 20 minutes before my MRI appointment time. After I filled out my forms, I waited for about 5 minutes until Brenda greeted me & told me to follow her to the MRI room. They have a room where you can store & lock your personal items with a key that you can take with you to the MRI room. Brenda was very nice & made me very comfortable. She offered me headphones to listen to music & a blanket in case I get cold. She was very sweet & accommodating. She checked in with me during the MRI to make sure I was okay. Definitely a great experience for my second MRI & y'all know laying in a tunnel-like machine for 45 minutes isn't comfortable. Haha I'll definitely come back here if I need another MRI in the future.

Can't even get anyone on the phone to see how far out they are scheduling, I've tried several…read moretimes. Can a review be less then 1 ?

Very efficient, courteous staff . Easy check in. Technician…read morethat did my Cat scan with Contrast was Great. In and out in less than an hour.

I consider my experience to be a 10 out of 10 . Every member of the staff was professional kind and…read moreefficient. The Receptionist, Gianna, was exceptionally helpful setting me up with my MRI. My MRI technician was extremely concerned with my claustrophobia and was there for me all the way through my procedure.

I called to make appointment and the lady kept hanging up on me. I had to drive there to make an…read moreappointment in person. the same lady at the front desk said you can't make an appointment in person you have to call. I had to sit in front of her make the call to get an appointment.

Staff is professional. They are quick and get you in and out. Your appointment time is when they…read moretake you back. It isn't helpful to arrive really early because you'll just wait. Waiting room has weird layout but at least they have a TV.

I've used them several times in the last 10 years, in the Glen Cove area. Good staff. Wait times…read morehave been fine. Last time was pre-covid, prob mid 2019, so not sure if things have changed at all.

I have been coming to this facility for years. Appointments are very easy to make, hardly any…read morewaiting at all and the staff is exceptionally professional and pleasant. FYI-great place for mammograms

I had a great experience at Chester County Open MRI, scheduled for an MRI of my head. Lisa at the…read morefront desk was very professional and helpful. Steve was so accommodating and very patient with me. He made the entire process tolerable. He took time to explain the process to me and what to expect. I thank you Lisa and Steve for making this MRI experience a pleasant one. I hope I do not need another MRI anytime soon. If I do, I know where to go. Thanks again, I appreciate you both.

I had a very pleasant experience at West Chester Open MRI! from the friendly staff, to easy…read more scheduling, to Steve the Technician doing the MRI. Steve was amazing and very accommodating to my needs. Thank You for everything.

can't say enough about this practice! i've been going there for 27-28 years now and was sad to…read morehear Dr Kubek retired. Met Dr. Verma, her replacement, today. Following in Dr. Kubek's shoes is going to be tough but after today's visit I believe he can carry on the same way as she did. i will continue to drive from Lancaster, PA being a patient of Diagnostic Breast Center! Friendly staff and very compassionate.

It's been, what, 7 years since my last review? In that 7 years nothing has changed. Dr. Kubek is…read morestill fabulous, I've gotten excellent care, they are on time and I walk out knowing my results. They are still out of network for pretty much all insurance :( However this is one doctor I am perfectly fine paying and then submitting for reimbursement, she's that good. If I could give them 6 stars I totally would.

MRI went well with them. Appointment is hard to get with attendants who claim they can't find the…read moreorders.

The Receptionist was very polite and quickly got me signed in. The Radiologist was efficient and…read moredidn't waste my time. The whole X-ray process took about 20-30 minutes. She even had the disc ready for me in under 5 minutes. I am very impressed.