Run, don't even walk away from them. You will regret ever signing up with them. They billed us…read moremonthly for web hosting and we could not restore our website after it went 'under repairs'. We called several times to be told that everything was in working order and there was nothing they could do. We just went without a website..... We found out when we were severing our ties with Birch that they had lost the company (their vendor) that did their web hosting. I had spoken with that company and they were the ones that told me the reason that we had no capability to use what we had been charged for for 2+ years. THE WORST. I am saving approximately $400.00 a month after finally getting out of our contract. We are a small company. Some of the staff was good, a LOT of them are rude. It's the people behind the scenes (level 2) that were nice, and helpful. After giving the proper notice (90 days) prior to our termination day, they billed us for another month of service and even were so nice as to turn us into collections FOR SERVICES WE NEVER RECEIVED. The explanation was that there is work on their end that has to be done, even if they are not providing service. When I wrote a letter to contest the billing, it was past their policy of '30 days to dispute'. THE WORST COMPANY I'VE EVER DEALT WITH IN MY 62 YEARS THAT WASN'T AN ALL OUT SCAM.

If only we could give them zero. They ported our old phones over to our new company and there were…read moreissues and we are a business and have no phone service currently. Our new provider asked us to port back for a few days. Birch told us we would have to sign a contract with them in order for them to do it. Also, they just went through bankrupcy. Please buyers beware. This is an unethical company. Dr. Boxrud

If you have computer or communication problems this is by far the best place in town to go!…read moreExcellent fast service, usually same day. The guys who own the company and the others who work there are some of the best people you will ever meet. You almost want something to mess up so you can call them and see them.They are awesome! And for the service they provide the price is great. Great people, great service, great price! Can't beat it!

TERRIBLE. Do not let them deceive you. They (and their third party reps) will promise low prices…read moreand then charge you outrageously high monthly rates. They also promised faster upload and download speed and neither were true - coming from my husband who does some gaming and uses internet for school. THESE PEOPLE ARE A SCAM AND ARE THE WORST!!!!!!!

Service goes on for a while then off then on. It's been off for at least 2 hours this time and…read moreseveral other times this morning. They don't answer the phone. You are lucky IF you even get it to ring. More often than not it times out and hangs up before the first ring. They suck! And they are expensive too!!!