Excellent service. I'll be back! He not only replaced my iPhone 13 Pro battery but cleaned it up as…read morewell. Wonderful experience.

Crane is very friendly and his prices are usually better than anyone else's. I had tried getting…read moremy iPhone repaired at the big box electronics store here in Tally, but they wanted me to leave it for a few days, and I need my phone for work 24/7. Crane had me fixed up in less than 30 minutes, while I waited. I am definitely using this business for all my iPhone/iPad repair needs in the future. Thanks Crane!

Internet was going out every two days for a few hours at a time. I called and spoke to a…read morerepresentative every time to see what was happening. They let me know all outages were SCHEDULED!! Why would you schedule outage during the daytime/work week? A lot of us work from home these days. I think they could find better time to service. Beyond the outages, our internet service has been extremely unreliable. When online the service cuts out to where we have to log/sign in to portals (work from home) 6-10 times throughout the day. The internet service is glitchy at best. My husband called and made an appointment to have a tech come out and address our issues. The day of the appointment they sent a text to me (see picture) on my phone. I responded C. I confirm. The text said they would be here shortly. With that information my husband went out front yard to wait for the tech. In the meantime, for an unknown reason they then called my husband's phone, inside his office so he didn't answer (cause he was outside waiting for them). Because he didn't answer they put our service call on hold and dismissed us because he didn't answer. But wait.... I already confirmed. Their automated system is a joke. We already confirmed to come. Now time taken off work was wasted because they will not be here like they said between 8 - 12. Now it's 8 - 8pm!!! I called again and the attitude I got was ridiculous! I asked for a supervisor and he didn't do any better. All they did was make excuses and defend themselves. Now the tech will be here between 3-4pm. Poor customer service. It's a monopoly as they are the only option. Good luck if you move here. You will pay to be mistreated. If I could leave them I would do so in a heartbeat. Almost $400 a month for cable and internet... that barely works and customer service redos that value themselves more than their customers. Hey customer service do you feel better? You won. I have to wait all day for service I PAY FOR!!

I scheduled a service call and provided Mediacom with a phone number for contact. They sent an…read moreautomated message to a number not associated with my account to confirm the appointment. That person cancelled the appointment, completely unknown to me. When I called to see where the service technician was, they informed me I had cancelled the appointment, which of course I hadn't done. They could not reschedule the appointment for the same day and only offered dates when I was out of town. Frustration!!!!!!!! I guess I'll just watch TV with no sound, which I was trying to get them to fix!

Overpriced slow service, which goes in and out daily and the company always adds EXTRA fees! They…read morecharge you for technician visits when your service isn't working! Then, they add extra charges here and there and make up reasons for them. I DO NOT RECOMMEND THIS COMPANY.

I have been on the phone with3 (three) WOW reps and I'm pulling my hair out. WOW customer service…read moreis about the worst i have ever dealt with. I have just (3) three request. !. want to sign up for auto pay on my computer. 2. I want to speak with someone I can understand. 3. I need a 4 digit account code. I was never asked from the installer for a pin code so I never gave one. Now I'm told I had to give one which i didn't. I was told we would have a 1 Gig up and down load speed, I have 31.6 down load and 5.69 up load. I just recommended my neighbor and I'm regretting it.

Data Revolution has been great to work with and provides prompt, professional service any time that…read morewe need help. We would highly recommend them. Ron Smith, President, Coast Software, Inc.

From the owner: We simplify technology so our clients can focus on their business…read more 24/7 on call support available. Cybersecurity, IT Support, VoIP Phone solutions, Internet, Data Protection and Disaster Recovery, Telecommunications Service, and Network cabling for Small businesses in the Pensacola, FL and surrounding areas.