I called Issac to get transport for a client to two dialysis appointments. He assured me that he…read morewould be able to get the client to his appointments without issue. I sent him the information as requested, and got a canned response that they would get back to me shortly. I never heard back, but I figured that we had everything in hand. Pick-up time arrived and no transportation was in sight. We had to make emergency arrangements which caused anxiety to our client and to the caregiver who was caring for him. Dialysis is a life-saving treatment that must be done on schedule, and Issac really let us down by not showing up for this commitment.

Great service. The drivers are always polite and on time. I would highly recommend their service…read morefor your transportation needs.

Excellent experience using Aapax transport. This was our first time needing medical transport for…read moremy elderly father who broke his leg and is in a wheelchair. Our driver Musa was very kind, caring and friendly. And an excellent driver! He arrived a few minutes early and came back to pick us up exactly when needed. Highly recommend this company and I'm scheduling our next needed service right now!

When my mom needed a same day appointment, I needed to find transportation to get her to the…read moredoctors. Both my mom and I do not drive, my mom hasn't for months. I called a few transport services, Aapax responded. I found the cost to be acceptable for round trip service. The scheduling was fast, there is a "no refund" policy for same day appointments. Aapax showed up with a vehicle for both my mom and I, the vehicle was clean and the driver very professional wearing a fresh mask. The driver helped my mom into the vehicle making sure she is safe and comfortable. Our trip was quick and safe, the driver was able to drop my mom and I off at the front door, they gave me their card. When my mom's appointment was finished, I gave the driver a call, they were there in no time. The next time I used Aapax the setup was just a simple for my mom. This time I had an idea on how long it would be so I could schedule a pick up time. It turns out I was off, or the doctors office was off whatever the case may be. The driver, the same driver we had before, was able to accommodate the delay. Again, this driving service is fantastic! I cannot recommend them enough. If you are in need of non emergency medical transportation, I highly recommend Aapax. Thank you for reading my review, may your day be wonderful!

Provides non-emergency transportation. Owner and driver Charles provided excellent service…read moretransporting my wheelchair-bound mom from assisted living to my house for a post-holiday family gathering. Smooth wheel chair lift and secure attachment of chair and mom to the van. I rode along with her for no extra charge but would now feel comfortable sending her on her own if I had to. A little pricey but absolutely worth it on occasion for her comfort and the convenience of it all. No more struggling to get her in and out of our mini-van!

After trying to reach several other medical transport companies for several days, I gave Heart of…read moreGold a call on a Saturday for wheelchair transport for my disabled mom to Sunday church service. The owner, Megan, was very personable and kind, and patiently answered all of my questions. Booking the appointment only took a few minutes. You can pay via credit card at the time of booking or pay via credit card, cash, or check on the day of service. On Sunday morning, the driver Melissa, arrived at my mom's house a few minutes before our scheduled pick up time to get set up. Upon meeting her I could tell she was a genuinely kind person and took pride in her work. She set my mom up into the van in less than two minutes and they were on their way. It was a smooth, enjoyable ride for my mom. Melissa gave me her cell phone number in case I needed to change the initial departure time and we stayed in contact to determine a new departure time. Melissa picked my mom up and gave her time to bid adieu to other church members. Grace is something that we need more of in this world and Melissa exhibits grace perfectly! All around, A+ service. We will definitely utilize Heart of Gold in the future! Thank you so much!

Super accommodating for a late urgent appointment. Grateful for a service that I don't wanna bother…read moreanybody else to drive me to and from appointments.

It's always difficult being unable to take care of your loved ones you're self, it's even more…read moredifficult finding someone who will be as patient, caring and punctual as you'd be, making the search that much harder. I took a leap of faith with in n' out transportation and wasn't disappointed in the slightest. Cristian showed up early for pick up, even wheeled my father from inside the house into his vehicle, he was friendly, and took it upon himself to try and get to know us. When we arrived he wheeled my father into the appointment, I got him checked in and Cristian waited patiently in his vehicle for us. The prices are very competitive but, they way he treated my family is priceless. I'd leave anyone in my family in Cristians hands with complete peace of mind.

We could not be happier with the excellent service of Chris with In N Out Transportation. He called…read morethe day before to confirm the address & pickup times. He arrived early and was extremely helpful loading my 95 yr old father into his van. He was very patient and caring during the entire experience. Amazing!

I just wanted to say thank you for providing excellent service, for my husband to join us for…read moreThanksgiving. Your staff was on time, professional and courteous during this whole process. I will definitely hire this company again in the future!

I would not use them again. Communication was poor. I was very clear with them when I called…read moreinquiring about their services that I was looking for someone to transport someone with dementia, as well as attend the appointment with them. They said they could do this. I made sure to confirm this with them before booking. Confirming with the person booking, more than once. The driver picked them up, saw them in to their appointment, then LEFT THEM, a frail person with late stage DEMENTIA, who can barely communicate, at their appointment. I am thankful the appointment was at the medical office of a family friend. They told me when I saw them weeks later that the person who did the transport left, leaving their card with the front desk. Apparently, when the appointment was over, the front desk called for them to be picked up to return home, and no answered the phone. A voicemail was left. I was informed the wait to be picked up was long, even though I booked them in advance. After all this, I later called Supreme Lanes and was told by the transportation person they don't offer that service, and they had other rides scheduled and couldn't wait... Let me say this again: They left a frail person with late stage dementia... I never would had scheduled with them had there not been 'miscommunication' regarding the extent of their services at my initial inquiry. Knowing (now) that attending appointments is not a service they offer is understandable. That said, the miscommunication regarding this was a pretty serious one. They later said if we used them again the quoted price would be twice as much in the future. I have thankfully found another business who can transport and attend appointments.

Excellent customer service and communication. The driver was caring and courteous when he…read moretransported my non-ambulatory mother to her new assisted living facility. Lovely people.

Art and Christina are a husband and wife team that have worked hard for my family to get…read moretransportation to and from medical appointments. They are the best in the industry. Art always calls 20 to 30 minutes a head of time to let you know when he will be arriving. And then he will call again when he arrives. Unlike other companies where they drive up and if you're not standing outside waiting, they drive off and move on which has happened to us all the time prior to this company. Christina works in the office and handles the scheduling of the appointments and deals with insurance issues. They make sure everything runs smoothly. They are amazing and wonderful people who run a great company. I can't say enough. I would give them 10 stars if I could!

On my dad's last day at the nursing home where he was residing, I took on the responsibility to…read morecontinue caring for my dad at my own home. We had reserved well in advance, a date and time with a transport company (who shall remain nameless), to pick up my dad and deliver to my house. However, on the day he was supposed to be picked up, they never confirmed anything and I had to call them. To make a long story short, the owner seemed clueless about where they were going! And then come to find out, they don't deliver bedridden patients, only wheelchair service! The owner was a total flake! That's when my sister found Swift Valley Medical Transportation. They have glowing reviews on Yelp, and I was just happy that they could make time in their busy schedule to help us out! It was reassuring to see that they have 24 hour service! Even though they had to endure Sacramento's typical rush hour traffic, my dad was delivered to me safe and sound! And they were just the nicest of guys as they gently and professionally placed my dad into the hospital bed. When I thanked Omar and Steve for being available on such short notice and told them about the run around we got from the other transport company, one of them said we have a "no flake policy!" LOL! I would highly recommend Swift Valley Transport for anyone facing my situation. They make a sincere effort to be there for you!

Ran into Omar from swift valley non emergency transportation it was good to see him it had been two…read moreyears since I used their service I was glad to catch him up on things while walking my dog they were so great to me I was grateful for them highly recommended them