Apex has been amazing. We started by only needed a few hours several times a week, and in the…read morespan of a month we needed 24 hour care for our loved one. They pivoted quickly to fill our needs. Also, the caregivers were great. Highly recommend.

The caregivers were not reliable. From May 2025 - August 2025, my mom's primary caregiver,…read moreBrittany, called out 19 times. I needed home care on the days I worked in office and this was not it. To add insult to injury, my mom passed away on 5/5/26 and I discovered all of her good jewelry was missing. Got zero response from the company. I understand time has passed since I ended services for my mom, but the caregivers were the only people who had access to my mom's jewelry, which included a special piece my dying sister bought for my mom.

Home Care Assistance stepped up to help my sister with Parkinson's. Their caregivers understand…read morehow to make a big difference for my sister. She is getting eight hours of care a day, seven days per week! Every day is excellent. They are always on time. I mean always!! My sister is so happy when I call her. She receives three home cooked meals a day and she loves each meal, believe me. Home Care Assistance is so helpful with bathing, hygiene, safely walking in the home and meal preparation. They get her groceries and medications at the pharmacy too. I do not have to worry about my sister's care anymore. I can visit for the fun times since Home Care Assistance is so reliable and gives her the loving care she needs!! The office and billing staff are easy to work with and responsive.

My mom lives in a senior residence, but needed additional assistance after a hospitalization…read more Alicia was so helpful in arranging it on short notice. Caregivers Araxi and Tina were both very friendly and nice. Since my mom is in assisted living, there wasn't a lot for them to do, but they did whatever they could to help her out.

In seeking home care for our 81 year old mom for a couple of weeks after a long hospital visit &…read morerehab, we were referred to Craig Cares by more than one persons/organizations. My first call to them was with James who instantly made me feel they were the company we wanted and they were willing to get us care within 2 days. Tiffany, the case manager, is both very professional and also very caring and personal. She came the first day with the first caregiver to make sure we were all set. Their policies are generous and they are incredibly flexible and willing to pivot when needed. Our goal was to get my mom to independence. We had 2 very different caregivers and both were wonderful. My mom got to independence earlier than expected and we cut a few days off our original plan. I FULLY recommend this wonderful company!

I used to work for Craig Cares...the company always handled any problems I had promptly. I spent…read moreyears with clients and they became like family to me. Would absolutely recommend this company! Special shout out to Carly Sims for always putting me with the absolute best clients!

Recovering at home from total knee replacement was much easier because of their compassion,…read morepatience, and genuine kindness. I am so grateful to my team, Sherilyn, Haley, Kris, Amanda, and Kate. They took the time to listen to my concerns, and encouraged me every step of the way. I can't thank them enough for everything they did for me, and I would highly recommend them to anyone in need of home healthcare. Thank you

I'm a retired physician, a former quality assurance board member at a Silicon Valley hospital…read more The care I received from my team ( RN Scott , OT Emerald, PT Anita and Amanda from Social Services) more than met my high standards. Their competence, knowledge, compassion and great listening skills is why I believe UC Davis has partnered with them as their affiliate Home Care Agency. Communication skills, patience and experience with homebound patients is different from health care providers in an outpatient or hospital setting. They definitely have that from years of experience in home care. Thank you to this team and the owner of American River Health Care for his insight and providing extra much needed services for free that are not provided by insurance. You have set the bar high! P.S. It's important for NEW home care patients to understand that home care professionals are unable to stick to a specific appointment time frame due to travel time and the importance of judging when the patient is physically and mentally ready before leaving for their next patient.

I would give zero if I could based on quality of care provided to my father with dementia who…read morerequired 24 hour care while my mother was in a rehabilitation facility recovering from surgery. The quality of caregivers is a hit or miss. There were a few great caregivers and of the 10 or so that cared for my father 2 were worth the cost of care. They interacted with my father and cleaned during the 12 hours they were there. Other caretakers left the floor unswept and counters unwiped. Just some basic expectations when you pay almost $1000/day and leave all supplies out in the open for them to use. One caretaker, per a nurse calling from his doctors office, yelled at my father to come to the phone. That nurse, when we went in for his doctor's visit, questioned who was caring for my dad and suggested we look into potential elder abuse based on the way she interacted with my dad. The final straw that led me to cancel immediately (for which we paid dearly) was when my son went to check on my dad and the master bedroom smelled like feces, the sheet was not washed and the toilet not wiped down. That being said, the office staff are great. I interacted a lot via text, the most effective communication given the timely nature of our problems and the need to adjust caregivers. All of my bad experiences are documented via text, however give laws and the contract they are not accepted when trying to prove a claim. Word to the wise, ALWAYS cover yourself with email. Beware of the owner! Carrie is a great salesperson, but a ruthless business person who does not investigate problem situations within the company. Would love to know if ALL the workers are insured and bonded. Something else to keep in mind when hiring this company.

Tina- marie was excellent assistance from Golden Year. She went far and beyond. Highly recommend…read moreher.

True Care has been an unbelievable blessing in helping with the care of my mother. Tina is her…read moreSocial Worker, Juan is her Nurse and Mona Lisa comes to bathe and clean my mother. Each are extraordinary people with sincere depth of concern and care of my mother. My son and I couldn't be more grateful as they help us navigate this extremely difficult time. If you find yourself in need of their service for someone you love or care about look no further. They will provide your loved one with great care. They are the only people I trust with my mother's care.

True Care is a scam. My sister has alzheimers and True Care was the company we had to use to put…read moreher on a waitlist in CA. They did NOTHING to help us. They said 6-9 months, and my sister waited over a year, and deteriorated so quickly that she became a danger to herself and the apartment building she lived in. Darlne was of no help; they just kept saying they were working on things. This is a scam, and it's likely that they are receiving money from the state, which is also a scam. Please don't use them, don't put your family on their waitlist. It doesn't work. We had to move my sister to another state. They give false hope. To this day, 14 months later we've never heard from them!

Daniel and his family are warm and genuine people. I toured their home while another family member…read morewas visiting her dad. I asked her how she liked it, and she graciously shared her experience. She mentioned that her dad has been living there for almost a year, and although she lives out of state, she has been able to receive updates, which puts her mind at ease since their family moved him in. Although my mom was never able to move in (she passed away in the hospital), I knew this would have been the perfect place for her. When Daniel found out about my mom's passing, he sent flowers to my family. He truly cares, and I appreciate how involved his family is. During my tour, I was offered a plate of fresh fruit and encouraged to enjoy tea with the family. It's the little details that matter to me. Thank you, Daniel, for being so kind during a tough time in my life.

Daniel who owns and operates this business with his family is amazing. He took my Mom in, in a…read morespeedy and easy manner when we needed to make the move quickly. This place is amazing. The residents there are super nice and we talked to each of them to make sure they enjoyed being there and they definitely did. The place is clean, new and current and the staff is so friendly, professional and responsive. The food is homemade, fresh everyday. This is a family owned well run business and it's apparent that the owner and his family cares for the residents. My Mom already told me multiple times how different family owners spent time with her just talking with her. To me that's above and beyond the call of duty, and she loves it there. They communicate when needed to make sure my Mom is taken care of. I wouldn't hesitate to bring your loved one here.

Suncrest has been wonderful! They are so caring and so passionate in their care. Their staff is so…read moresupportive. They offer so many options for support. Best care out there for our loved one. Thank you Suncrest!!! Tony & Jan

We are so grateful for Malinda and Suncrest team for springing into action to help our client in El…read moreDorado Hills who needed services immediately. They were professional and made the process easy and seamless.