I had an MRI done on June 18. Today is July 7 and I still do not have the results. Every time I…read morecall they give me a date in the future that they should be read by a radiologist. But the date keeps getting pushed farther out with no explanation except they are swamped. I have a doctor appt coming up. I have told them that but it doesn't seem to matter. I even had my doctor's office call and they got the same run around. I think this is unacceptable. At least give me an honest answer instead of the standard lines.

As far as imaging facilities go, this is the place for accommodation of schedules including late…read moreevenings! Staff was patient a d friendly and made my scan tolerable as I'm claustrophobic so the open and extra large MRI was A okay!

This place is Godsend. My Son needed a MRI of his head. He…read moreis a young man who happens to have autism. He worried all night about his MRI. They were all so kind to. Gave him ear plugs, wash cloth over his eyes, essential oil of lavender, a blanket to keep warm and let me sit by his side. He did wonderful. This is my second time here. I wouldn't go any where else.

From the owner: Quiet, open MRI in a comfortable environment. Enjoy music while having your MRI.read more

Outpatient imaging facility offering ACR accredited services in HIGH FIELD OPEN MRI, CT, ULTRASOUND…read moreand X-RAY. Quick appointment access and report turnaround. Staff are friendly. Technologist are experienced and caring. Radiologists are board certified with subspecialty expertise.

From the owner: Out patient diagnostic center offering a High-Field Open MRI, CT and XRAY.read more

Excellent service and great team of people, highly recommend. Appointment was fast and was…read moreeverything went well.

Starting with the front desk crew who were polite, efficient, and caring I scheduled with WICE to…read moresave some money. I've been getting annual contrast MRIs of my brain since I had surgery 15 years ago and this experience was right up there with the best hospitals. Thank you and I'll be back!

Very nice folks and really puts you at ease. I took a family member here who is fairly…read moreclaustrophobic. They really were accommodating and made it go very smooth. They took care of all the insurance stuff too. Definitely use them again.

I came here to get an MRI of my spine. THe office was beautiful and the receptionist was very…read morenice. Everything looked new and clean. The MRI was quieter than other machines and the MRI was shorter too.

I visited MH Imaging for a scan and will not be returning to this location or any MH Imaging…read morefacility. I arrived about fifteen minutes late due to confusion with their multiple locations on the same street (Layton ave in Milwaukee)--there's another center just two miles away, which is an understandable mix-up. However, the receptionist showed no empathy or effort to understand the situation. When I tried to explain that I was in severe pain and needed to be scanned urgently and also drove 30 miles, she refused to listen, said 'I'm not gonna speak with you anymore' and 'I think you need to leave now.' She offered only 'I can get you in tomorrow' before turning her back on me. I'm sure I'm not the first patient to mix up the locations, especially since only the main facility shows up online. Not to mention she also condoned a hostile patients threatening behavior towards me. Their follow-up communications are also vague and don't even include appointment times. As a healthcare professional myself, I would never interact with patients this way and will not be sending my patients here. We are taught that, as healthcare professionals, patients come in to the facilities on some of the worst days of their lives and these employees showed no understanding of that. The staff could definitely benefit from training in patient interaction and professionalism. Better location clarity and proper follow-up are also needed of course.

I recently had an MRI at MH Imaging at 2500 W. Layton St. and give the company owners and staff…read morethere high marks. The layout of the imaging suite I had was well designed and bathed with warm accent lighting. MRI machines are loud, so the technician offered ear plugs, head phones (with my choice of music) or both. I chose both enjoying some great 70's Eagles tunes to pass the time while the GE 3T MRI performed its magic. There was an issue getting my Doctor's imaging order communicated to MH Imaging, but that was not MH Imaging's fault. Once I got the order corrected and resent from my physician's office, the MRI image scan process went smoothly. I want to personally thank MH Imaging for making this State of the Art MRI technology available and price competitive vs. other Milwaukee area imaging options. MH Imaging is a great option to consider. G.W.

The office left me a message regarding an MRI order. I called back within an hour and set up an…read moreappointment for June 29th. We did the MRI questionnaire over the phone, and I showed up for my appointment. I was told I never had an appointment because I never called them back. This was their error, but I left and rescheduled for 1 1/2 weeks later. I was told to arrive at 7:30 am for an 8:00am test. When I arrived, I was told it wasn't until 8:30am. This facility cannot handle the office; I don't want to ever use them for my healthcare. I have been waiting for this MRI for over 2 months, but I will wait longer to go to another facility.

If you try contacting MDI their answering service is a complete joke. You're put on hold numerous…read moretimes while asked to enter a mail box number or you will be sent back to the attendant and then you're disconnected no matter what number prompt you press! I had to drive to the location in order to ask a question about my CT Scan and MRI. LOUSY customer service!

Simon Med Imaging in Scottsdale just called and cancelled my appointment for about the 4th time. I…read morehave been trying to get in to see them since March 2026 after I landed in the emergency room with extreme back pain and couldnt stand or walk. Seems that the only Simon Med Imaging place I can go to is Desert Ridge because I have a pacemaker. I cannot go to any doctor to be treated until I have a recent MRI. My new appointment has been put back 2 more months til August. This is all because they dont have the proper personnel to handle my MRI. As of now only one person can do it and she is backed up two months. Is this anyway to run a Simon Med Imaging office??? So if you have a pacemaker people - lots of luck getting in.

Horrendous customer service. My insurance called me to see if they could get me in here…read morespecifically to schedule an MRI. I told them explicitly I needed a specific date and if you guys couldn't provide that, that this would be a waste of time. The woman I got, Clara, was awful. She refused to even tell me scheduling dates until they submitted all my information in your system. She wasted 40 minutes of my day while I was at work because she didnt know how to do her job. She then proceeded to tell me "well, sorry, 12th isnt available ill put you down for the 14th" no the hell you wont. I told her to cancel everything that I was done with your companies unprofessionalism. Now, I have you people harassing me via call, text, and email! Do not go here! They will waste your time and then harass you ruthlessly!