I had a MRI on my back here. I am a person who never goes to a doctor Never. I never need to. I…read moredid not know what to expect and charged my phone fully expecting the classic doctors office wait. I came in and filled out some medical and personal paperwork Robin asked me some questions and I swear I was out of my seat and getting started in 5 minutes. She was wonderful explaining everything that was going to happen and why before. She told me it was going to be loud and last for an hour and i could not move at all. She asked about the temperature of the room for me. pillows my position, what radio station I wanted. It was obvious she really cared. Afterwards she brought me back to the tv room and showed me my whole back in the scan. OMG how freaking cool. She had a cd and the next morning I had a neurologist report on it. I dont want anyone to have to go here as its probably because something is wrong. But if you need any kind of medical scan this is for sure the place to do it. I might break my leg to go back :).... hehehe JK

A patient was referred to NHI and experienced 30 minutes wait times with no one ever answering?!?!…read more The patient had better luck with the weekend answering service, but of course they could only pass along a request for a call back. The person who called back was short, rude and didn't seem to have a grasp of what was going on?!?! What is going on? Hopefully the people answering phones and operating the imaging equipment aren't one and the same!

They were friendly and knowledgeable. Well prepared and accommodating…read more Very professional environment and experience.

The staff at this urgent care location are excellent…read more We popped in because it's closest to our house and my husband had taken a tumble and thought he may have injured his foot pretty bad. They didn't have the X-Ray machines that Google said they did, but the staff pointed us in the right direction to their location that did. The people behind the desk were very friendly when we told them the situation, and they lamented with us about it. (FYI - it ended up being that his foot was actually broken, once we got the scan! Ah!) Even though we didn't end up becoming patients of this urgent care, we did get to experience the great and helpful attitude of the staff. So I will definitely return here, if we do ever have another urgent care need!

Initially I wasn't skeptical as the receptionist asked me for my insurance and ID, and provided me…read morewith 3 pages of paperwork to complete. However, when the next two patrons came in she asked them if they'd ever been there before and they had. They sat down and one went right even though I was there first. By the way I had been there before. The only difference in the three of us is I'm a black male and the others were white. In observing this I came very close to confronting her regarding the differential treatment. Sometimes having to even ponder it gets exhausting! Nevertheless, the nurse and PA were both professional and kind. Hopefully my diagnosis is accurate.

This office experience was so unique. As a first time patient, I was given tests that normally a…read morepatient would get from a specialist. The doctor took the time to answer pertinent questions and the nurse was warm and attentive. I would recommend this office.

From the owner: Williams Family Medicine is an Omaha, NE-based healthcare company that provides comprehensive…read morefamily medicine and urgent care services. We promote the health and well-being of your entire family, from babies to seniors, with a commitment to excellence. Our skilled medical specialists are available to provide personalized treatment and meet all your healthcare needs.

We have found the team to be caring, clear and flexible. They understand that this is not an…read moreexperience we look forward to and make it as comfortable as possible,

I've been waiting for seven days for an MRI confirming that my L2-L3 spinal disk is broken. I wake…read moreup every day in excruciating pain and take pills over the course of the day that barely make a dent in the pain. I cry all morning and wish for death some days, like today. I have been trying to find out why it is taking an entire week to read an MRI, so I called AMI and explained my situation. I had been weeping continuously all morning from the pain and I was at my wits end. I still am. The first woman I spoke to was kind and caring and she gave me hope. But then I spoke to her supervisor who was more interested in blame-shifting than showing even a crumb of understanding or empathy or offering to help in any way. It was really sad to see. The US healthcare system is a devastating landmine field of red tape bureaucracy made possible by a lot of people who don't seem to care about anyone other than themselves. I fear we are doomed medically speaking here in the US at this point.

I went to this location for a TSA pre-check appointment. Apparently the company recently re-branded…read moreand are now actually under a completely different name (I forgot to take a pic of it!). The front of the building doesn't say ARC point labs anymore. So it's really confusing when you're driving by trying to find this place in the business park, and there's actually a completely different name. My actual appointment went fine, I only had to wait about 10 minutes and the gal that did the screening questions or whatever was pleasant. The low rating was really just for the major confusion when I arrived. I talked to a couple other people in the waiting room and they were driving around lost... Hopefully they get it sorted out soon.

I just popped in here to get a TSA Precheck appointment done. They were running about an hour…read morebehind but very friendly, took my name and told me to come back in an hour. When I finally got in they were very fast and friendly. I wouldn't hesitate to come back.