DO NOT choose VNA for your loved ones hospice care. My mom has COPD. So she qualified for…read morepalliative hospice care. She fell and cracked Vertebrae. I called 911. I called hospice. They told me they had to revoke her care with them because she went into the hospital...not true. They only have to revoke care if the patient goes into the hospital to be treated for the SAME chronic illness that qualified them for hospice... My mother was on hospice because of her chronic COPD. She went to the hospital because she fell. I pointed that out, then they backtracked and said they had to cancel her care so Medicare would pay for it....again, not true. Because it was a Medicare approved hospice program Medicare would have paid. And did. They assured me on Wednesday they would reinstate her, absolutely no problem. And a nurse would call me. By Friday, no call. I left several messages with the hospice nurse the hospice social worker manager and a general number because my mom was going to run out of her blood pressure medication as well as some other medication... All of which I explain to them on Wednesday... The social worker manager waited till Friday evening at 6 o'clock to call me to tell me they were not taking mom back as a patient! (I'm sure it's not coincidence that our social worker left the agency the pastor left the agency the back up Nurse left the agency and Social worker manager was having to take over MOM social workers case load. And manage all the social workers. And she just happen to be the one to decide not to take mom back. She wanted to get rid of that extra case load. And they started with my mom.) They left me with no Doctor No care and no prescription refills!!! On a Friday night at 6pm!! Then the executive director called me. After I caught her in her third lie, she got so flustered she refused to continue the conversation......please!!! There are so many hospice programs that are fully staffed and can actually care for their patients the way they should be care for... Do not under any circumstances trust your loved ones care to these people!!! They have no business in the medical field much less the hospice field!!!! (The only reason I left one star is because it wouldn't let me post my comments otherwise)

We transferred my father to VNA as I was not at all liking the service he had. He had been in Hurst…read morebut we agreed to change to VNA as he was getting worse from bone cancer and metastasis to the brain. I am a nurse and had always heard great things about VNA. He was started on service at my sisters the week before he became totally in capacitated and was moved to my home for care ( I'm an RN but it was still hard for me). His nurse Bobbie could not have been more caring and helpful. She arranged immediate transfer and 2 hours before he came - the hospital bed , oxygen and all his needs were met and set up. The gentlemen that set up his equipment were patient and quick. I wish I could say he lasted a few weeks but he died after 4 days. But he had a meal with me in the kitchen on Saturday then went to bed and didn't get up... dying on Tuesday. Within a few hours he was gone . Hugo had washed him shaved and gotten him comfortable- he died 1 1/2 hours later. But he looked so clean and comfortable. Bobbie his nurse was right there!! I don't know what I would have done with out her. She and Hugo are God's angels on earth. I will never forget them. Thank you both. And much love to both. Sincerely- The Russell family

I'm very grateful for Dr. Hastings and his staff. He is very thorough and listens. The staff is…read morekind and helpful. They offer a 7Health membership which acts as insurance in their office for those who don't have insurance. They overall want to help people and it shows!

I'm grateful that Dr Hastings stopped taking our insurance. I went to another Dr and they…read morediscovered a serious medical concern based on my bloodwork. I had the same results while visiting Dr Hasting and he never mentioned it. He switched "billing" multiple times while I was with him and glad it finally forced me to move to a new primary.

i have attended 4 medicare info webinars, and Medicare Hero is by far the best resource! Chet leads…read morean informative webinar and Andrea T is super helpful and patient. i'm ready to enroll! do yourself a favor 64 yo's, reach out to Medicare Hero for peace of mind, they're simply the best!

Great service, thorough explanation of Medicare Advantage and Supplement options. Friendly,…read moreknowledgeable and very customer centric!

If you need loving compassionate hospice are you should call Silverado Hospice. The team is highly…read moreskilled and they have the care everyone deserves at the time you need it most. Not every one who provides care to the dying knows what to do and what to say but this team does. They are there when you need them.

If you love your family members and want them to have the care they deserve avoid this hospice…read morecompany like the plague. My aunt was admitted to their care and for a week we got 0 communication. Took hours to get a phone call back and even then they were unhelpful. We have switched to a different company and are very happy with them. Silverado Hospice is the worst hospice company I've ever worked with and as a nurse I have worked with many.

Great office experience- excellent care and quality management- general check up I…read moreProfessional- kind- and caring doctors are hard to find. Dr Baird is all these things.

Dr. Baird has been my primary doctor for nearly 10 years and every time I see him I'm so thankful…read moreto have him in my corner. As a patient with a couple of complex medical issues, he always makes sure he has all of the information from me specialists so he can pull it all together and look at the whole picture. Most doctors just aren't that invested, frankly. I've never felt so comfortable being totally honest with my primary care dr before and I thank the heavens above for him. Dr. Baird, I just want to say thank you for always taking such good care of me!! :)

Rick Monello was extremely responsive, professional and knowledgeable. He addressed all of my…read morequestions & concerns, in addition to providing a Medicare referral for future reference. Highly recommend.

We were new to Texas and Mark Savoca wax referred to us by a friend. He made the process of…read moregetting health insurance for our family quick and easy. Would definitely recommend custom health plans to help you navigate through choosing the right healthcare plan.

Dr. Doung is fantastic and his nurse assistant Tabitha is the best. Always have time to see you and…read moreare always more than pleasant.

I have been a long-time participant in the North Texas Preferred Health Partners network. At no…read moretime have I received less than adequate medical care. At times the service and personal physician relationship was exemplary. However, was the actual medical treatment better than a standard medical provider? No. With that being said, I also state that I canceled my subscription to NTPHP's concierge medicine (CM) practice in March (2024). If you are considering subscribing to a preferred provider practice, there are things you need to know when discussing your options with the doctor. I have made a career working with physician practices and seven years as a patient of NTPHP. I will give a detailed overview and opinion of why concierge medicine may not be for you. I grew up in an era where "your word was your bond" and your handshake was your seal. Be sure when discussing the advantages of a concierge medicine that the verbal commitments (sales pitch) align with the legal contract. Don't be misled into believing that this form of medical practice was designed for your benefit. It was not. If your time is more valuable than your money, if money is no object, then CM has its place. If you are on a limited or fixed income, you could be making a grave financial mistake. If you would like to know the details of how most CM practices work, I have provided a detailed free link to the Concierge Practice Fundamentals© you should know before starting your discussions or signing the CM contract. https://josephdougan.substack.com/p/concierge-practice-fundamentals

Less than 1 star. Any family considering this company should study our opinion in this review and…read moreconsult Health and Human Services about their record. We've had numerous injury reports from my parents regarding their care in the last several months as Harmony has grown their business at our facility. The injuries weren't malicious that I can tell, more symptomatic of their over-burdened caregivers who constantly rush to keep up and cause damage along the way. They have 1 caregiver in the morning and 1 at night covering *22 patients* at this facility. Because they started with my father first, that meant he had to wake up at 7:45 AM out of a dead sleep each day to keep their schedule and he was pulled, pushed and prodded causing significant pain in his neck, back and bedsores while getting him cleaned. When operating the Hoyer lift, they consistently banged his head on the door frame or bent his neck sideways because the mesh netting wasn't centered correctly which I witnessed personally. When he or my mother would beg for mercy, they had the audacity to complain to their corporate team that they were being insulted. The corporate team were never interested in our version of these events. Every time the company tried to send help, the new caregiver would quit within 2 weeks due to the conditions they were thrown into and how they were treated by this company, always a red flag for an agency. It became a joke at the community which Harmony CG we'd get to 'meet' this week as they desperately tried to staff to meet needs unsuccessfully. Nothing was more unprofessional and negligent at this company than the corporate staff who are impossible to get ahold. The moment we informed them we were moving on from their services to another provider, however, we had no problem hearing from them. They discharged us within 24 hours via email which left us completely alone. Our new service hadn't had a chance to take over yet, so we were left completely scrambling. Because this was in violation of our agreement and my dad's patient bill of rights, we were advised to call HHS. The day before his discharge, his CG shoved his pillow down to speed up the decline of his bed which destroyed my dad's neck. They delivered the wrong meal to him at lunch (he's diabetic) and then we realized after they'd discharged him that he'd been left with a full diaper for HOURS. We are not the only families who've had these issues at this facility either, hence the other agency being brought in. Hopefully no one else goes through what my family has had to endure by Harmony Home Health. Do your research. Protect your family. I'd recommend finding literally any other option.

So caring and compassionate, always providing just what our family needed for our home health care…read moreneeds. With great customer service for anything we needed from the office.