Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I had the best VBAC experience at this hospital! My 1st nurse Sheila who was called in just for me…read more, came in and created such a safe and calm environment. She explained everything and encouraged me so much as my induction process started. Then my night nurse Nycole worked overtime to keep up with my difficult baby heart beat and held my hand when I got the epidural. Then when I didn't think I could encounter better nurses Ashley and Brianna (on her 1st day training) came in like super nurses and truly made this experience unforgettable. My induction was a long process and they continued to encourage me, put me in positions to help my labor progress and made me feel so at peace. Then my final nurse Markesia (I apologize for mispelling) who helped deliver my baby was so encouraging and worked overtime to help get baby down and delivered! TOLAC to VBACs can be so stressful and discouraging but when you have nurses like the ladies above I truly had no worries at all. Thank Yall so much for what you do. I wish I could put into words how thankful I am to each of you. I hope yall know how amazing yall are!!!!!

The staff is good and friendly, but the policies suck. They use non licensed nurses to draw blood…read moreand cut corners on your safety. Then after they take your blood, then upsell and try to get to you to go to a urologists. They also try to upsell you on snoring stuff, weight loss, and more. You feel out a bunch of useless forms so they upsell you.

Always able to get me in the office with minimal wait time. Fast friendly and informative. The new…read morestaff was a great change. I am feeling better my energy level has increased and fewer mood swings.

I received the care I needed. The doctor listened and was very efficient. Great experience with…read morevery little wait time.

Unfortunately seeing a PA is not for the sick. The times provided at check in are completely…read moreunrelated. This board has remained unchanged for over 45 minutes and the cell phone and email service doesn't provide confirmation of check-in (which is allows the to avoid accountability) for times posted. But we enjoyed shopping at Target which is where this location is stationed. Ugh on to Swift Medcare since they provide online appointment times (not estimates) and process as a Primary Care physician for insurance.

My son went to the pediatric center today and was completely misdiagnosed not only by nurse…read morepractitioner but also Doctor. Not sure that we will visit here again. Front desk staff was nice and accommodating.

We came here to the ER bc our son had a high fever and we didn't know what was going on but he was…read moreout of sorts. We were admitted and were taken care of from the time we entered tbe ER to 2 days in the Medical Center. This hospital is clean, bright and welcoming. The rooms are spacious and everyone we encountered there was gracious and very professional. I would come here again in a heartbeat if one of my kids needed emergency care. Thank you for taking care of us Cooks Prosper! We loved the book and PrayerBear we got also. Nice touch!

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Dr. Franklin and his staff were great. From the time that I arrived to the moment I left I felt…read morelike I was cared for, which is invaluable in an emergency situation. I went in for suspected cardiovascular/BP problems and they were thorough, attentive, and understanding through the whole process. I would definitely recommend them for emergency care.

Amazing! Wonderful! I cannot say enough good things. There is not a hospital with this top notch…read morehealthcare and customer service that I have ever seen. I came for surgery to remove cancer. Every person from pre op appointment to discharge cared! The faculty is clean and easy access. So many places nearby to eat. I am glad I chose to come there for surgery.

Left me in the ER for hours waiting for a simple ultrasound on my arm, and I had to leave because…read morecould Wait any longer after being sent to the ER by Care Now and they called ahead. Call to complain and the head of the ER, couldn't care less. To many choices on places to go for our care, Baylor,Texas Health, Memorial, etc. We pay way too much for Insurance and deductibles to deal with a hospital system that doesn't deliver quality Care. No since of urgency for this possible blood clot Very disappointed that they didn't care about how I felt, they ever came back to the room to update me on anything. I had to call to even to get them to check on me. So my experience poor Registration was the only thing that came quickly. ($$$$) I will be calling Medicare to ensure they don't pay for services NOT given.

I had a procedure done on 6/7/23. The moment we stepped into the facility, I felt uncomfortable…read more We went into the office there is a sign posted that masks are required at all times inside the surgical rooms. (only 1/2 of the nurses were wearing masks in the surgical rooms and they were not on correctly) We are out of covid requirements of wearing a mask! I checked in and the 2 employees were rude and short with me. After checking in, my husband and I were told to go out and wait in the outer lobby. The outer lobby felt dirty and unprofessional. I had to wait almost an hour before being called back to get ready for my procedure. My husband stood up to go in with me and was stopped. He could not go back with me! He is always by my side and it's comforting to have him with me to keep me calm and grounded. As they were getting my ready, the nurse who was supposed to be putting in my IV missed 3 times!!!! He looked as if he had just crawled out of bed! I was taken back for the procedure and the nurses in there were just as cold as the room was! I tried staying in a positive mood but it was getting harder by the minute. When the procedure was over and I was waking up, I noticed a bandage on my arm. My procedure was for my back! During the process of my procedure the skin on my forearm was ripped back! I wish I could upload the pictures of my arm. All they did was throw on a bandage with no antibiotic and no attempt to pull the skin back in place so that I wouldn't have such a large scar. I do have thin sensitive skin and I told everyone nurse I came into contact with about it. I was sent home with just a bandaged arm. The next day and today my arm is very sore. It's like they jerked me from the procedure table back to the other table and I'm sure they were wearing gloves which was a double sword because with gloves on they had a firm grip which peeled my skin back worse. After my procedure, my husband was called back about the time my doctor was coming in. We got the report and was going to be dismissed to go home. I don't know why I didn't pull the bandage back while the doctor was standing there, a little out of it from the anesthesia. After we got home, I pulled the bandage back and was SHOCKED by what I saw as my husband was too. My husband took pictures and I went to go sleep off the anesthesia. The next day, I sent pictures to my doctors office. I received an immediate call back from the office. They asked that I come in and they would try to work the skin back into place and put sterile healing strips on it. I declined because I didn't feel up to making the hour long trip and I was used to working with sterile healing strips due to being the caretaker of my Mom when she was alive. My husband and I fixed it the best way we could but I will still have a large scare on my forearm. I WOULD NOT recommend anyone to use this facility. I have told my doctors office to NEVER book me for a procedure there ever again!

From the owner: Preston Surgery Center is an outpatient surgical facility in Frisco, Texas. We offer transparent…read moreall-inclusive cash pricing for surgical procedures. As healthcare costs and insurance premiums haven risen to unsustainable levels we have developed a cash model for patients to obtain affordable surgical care at a fraction of the cost of most hospitals. Our prices our posted on our website and include the anesthesiologist, surgeon, and surgery center fees in one transparent price. We also have financing options available.

The staff is professional and courteous, representative Andy is thorough and keeps you informed on…read moreyour progress and tests. From my experience everything is going well and I'm satisfied with my energy levels and weight loss.

I really like this place! This place cares about who walks in and NOT JUST A SOURCE OF MONEY! Thank…read moreyou Andy for a wonderful many years of service and such an amazing staff! I suffer from an ice hockey life of a lower back. Andy not only balanced out my testosterone due to my meds robbing me of my free testosterone but BETTER than a back procedure (had on Monday) doesn't even compare to the stack on shot with my testosterone shot for inflammation. I got and get more relief from TCT and Andy's knowledge of chronic pain than an actual procedure from my pain management doctor. Thank you TCT and all their wonderful staff in Prosper.

This is a newish clinic without a huge practice...YET! So there is no long wait and a wonderful,…read moreclean facility. It's located within the same "center"--many specialists practices within walking distance of each other. The excellent hospital is part of this same "medical area". I had cataract surgery in this new hospital. All part of Southwestern medical practices.

I went to this facility for a colonoscopy done by Dr Adan Badr... he was wonderful. Made me feel…read morevery comfortable. My nurses Eric& Julie were very kind. I felt really comfortable . It was over too soon. The whole staff was GREAT!

The facility is very nice and parking is easy. However, in the weeks leading up to the planned…read moresurgery we attempted to speak to their accounting department to make financial arrangements for payment but no one ever called us back despite repeated attempts. When we arrived at 6 AM, there was no one with whom we could speak and they refused to admit us for the scheduled surgery unless we paid up front. We learned that this is a long standing problem that has never been corrected by management. Having to deal with this while also undergoing surgery was very stressful.