This is not the first time I've been here when feeling sick. Today I had a sore ear and couldn't…read moreget my right hearing aid inserted because of swelling. I made a 9:42 appointment and arrived about a half hour early. I was seen within 15 minutes of arriving, well before the scheduled time. The attending NP identified the problem immediately- an outer ear infection. She called in a prescription for antibiotic ear drops and answered all my questions. I was on my way to the drugstore in just a few minutes; I am happy with the quick diagnosis and solution. Even though this location is not the closest to me I will continue to come here when needed. Everyone on the staff was friendly and cheerful- when you are not feeling well that helps also.

I've had to go here a few times and take my kid once. I've never seen of the complaints that are…read moregoing these reviews. Service has been good, waits minimal, not really sure what all the fuss is about. Definitely better than other spots I've gone to

I have been there twice once last year and as recent as last week. Both times staff was very…read moreefficient and friendly. Clinical staff the best.

While I needed medical attention but, afraid of the ER. During these times, Found this Medical…read moreOffice who are Extremely Professional while I was at my Worst. They tested treated and Give Me Peace of Mind. Multiple questions came out of my mouth and they were able to answer them. Can we say wow wow we I did great care great kindness.

I brought my son in because he was complaining that his ear hurt and his pediatrician's office was…read moreclosed for the day. They took a look at his ears and proscribed an antibiotic for me to pick up at CVS. Then I got the bill!!! $415.00 to look in his ears. I tried disputing the bill and they won't budge. Once word gets out about their billing they will be out of business soon enough.

I was seen at Saint Mary's Urgent Care Center for an upper respiratory infection back in December…read more The urgent care clinic in Cheshire was only a few months old and looked very clean and inviting from the outside. Upon enter the clinic, I was greeted by very friendly front desk staff and was thrilled to noticed that the waiting room was empty! The staff took me right back and got me started. I thought to myself 'Wow, this is great! A new, clean clinic with friendly, inviting staff, AND no wait!'. That was basically where everything positive ended. Once in the waiting room, I went through the typical vitals and then waited for the doctor. The doctor wasn't one, but rather a PA-C named Sara Marie Miceli. Very cold beside manner. I explained my symptoms, to which she seemed rather uninterested, and when I say that all she did was listen to me breathe and look down my throat, I'm not exaggerating. She then looked at me and said "I'll be right back", and never returned. The nurse who took my vitals returned to the room and began handing me paperwork and a prescription for cough medicine. I finally asked, "what's wrong with me?" since I had not been told, and wasn't sure what all the paperwork she was handing me was for. Her reply was, "Oh, you have an upper respiratory infection". This prompted me to ask questions such as, "Do I need antibiotics?", "Should I go to work?", "Am I contagious?", ya know, all things I would have asked the PA-C had she actually returned to go over my prognosis. The total duration of my visit from check-in to check-out was 20 minutes. Now, the cherry on top of this whole saga is the fact that I, a working, middle-class woman, used her insurance to pay for the visit. In visits to other urgent care clinics in the past, $75 was a typical bill. I received a bill from Saint Mary's Hospital Urgent Care Center for $397. Why, you ask? Oh, because they use the same code for Emergency Room visits as well as urgent care visits. These facilities are clearly not the same, nor do they provide the same care. I then called the clinic to find out what a visit would cost for someone without insurance. I was told $100, assuming that I wouldn't need any testing. I have tried to straiten this out with Saint Mary's billing department to no avail. I have offered to pay the $100 for the visit, as I cannot wrap my head around or justify $397 for a 20 minute urgent care visit for a URI. They will not accept this offer. IF, for some strange reason, you still should feel the need to utilize Saint Mary's Urgent Care Center, DO NOT tell them that you have insurance! Is it possible to give 0 stars? That's what I would give Saint Mary's Urgent Care Center.

I went to this urgent care facility because I was spiking a fever of 102 degrees with chest…read morecongestion and cough. My primary care doctor at Hartford Health could not see me until five days from when I needed care. Somehow coming to this facility with Dr. Panwar was the best thing that could have happened to me. Both staff and doctor were so courteous and helpful. She diagnosed my condition as pneumonia. Her conclusion was gotten in such a professional way. Her bedside manner is fantastic. She is compassionate and very down to earth but solid in her conclusions and includes the patient in the plan for recovery. I recommend her highly. She is the best! Dan Vendetti

Staff were ALL very helpful and friendly. Atmosphere was tidy and clean. They got me in and out…read morevery quickly. Overall, very impressive. I will recommend to others! This is my third visit to the clinic. I have found personnel are consistently kind and helpful. I wish my personal care doctor and staff were equally so.

I took my wife to this urgent care today as walk-ins. We were checked in by the receptionist and…read morein a short while we were taken to an examining room, where my wife was examined thoroughly by a medical person (Chrissy?) who did a great job and was very professional. She did send us to the North Haven office to get an X-ray and she notified them that we were on our way so we didn't have to wait. Once the X-ray was complete, Chrissy called us at home to report on the X-ray results. The staff at Meriden was completely professional and friendly and we would not hesitate to return in the future.

The care was fine and I was in and out quickly, but I will not return. The front desk rep was…read moreabrasive and rude. It was one of the worst service interactions I have had. I strongly suggest you go to one of the other 3 or 4 locations in Meriden instead to avoid it for yourself. Also just FYI, as she kept repeating to me, Go health is NOT part of Hartford Healthcare, they are just an affiliate

Waited an hour for an appointment due to lack of registration in their system, apparently missed on…read moretheir end. Waited another hour for results of a test that was only supposed to take 20 minutes. Overall, extremely poor service and a dismissive attitude from the staff. Do not recommend, go elsewhere.

also, ONLY tested for Covid & strep. No testing for FLU or RSV with a very bad respiratory…read moreinfection. Still dont have scripts FROM friday morning. barely got by with all OTC.

Great service! I made an appointment online for a strep test. There were several time slots…read moreavailable all day (on a Saturday). When I arrived the provider took me in immediately and tested to confirm I had strep throat. I was able to pick up a prescription for an antibiotic right there at the same time. This was so much more reliable than the local urgent care options. Its also great they are open on the weekends as needing attention on Sat. or Sun. can be a nightmare. I would definitely recommend the Minute Clinic for simple ailments like strep or a sinus infection.

So I kinda forgot minuteclinic was a thing, but I'm so glad I tried it because I had a great…read moreexperience! I made an appointment online to get a vaccination (too much work to make an appointment with my PCP for just that), and the nurse practitioner even called me in early! Got the shot, was covered by insurance, got a record of it, and the record was shared with my PCP. Seamless communication, zero wait, can't complain! If you ever need a quick visit, I highly recommend.

It's a beautiful facility. Lots of parking. Love what this group is doing! Thank you for the…read moreexcellent care and staff. Keep up the great work.

Very poor standard of care. Patient did all the work coordinating, suggesting specialists, driving…read morehard copy referrals, doctor and office did not know how to properly write or send an urgent referral, waited weeks for referrals to be written, wrong phone number on referrals, extremely difficult front desk staff, impossible to get sick appointment, doctors transient, blood work never ordered, exhausting to be doing all this office work when ill. Should never be the case. Lots of upset patients, one swung open door, in anger, so violently the knob left a huge hole in wall. Do not feel safe here. Awful.

This was my first visit I walked in and was greeted and signed in promptly . Put in a room and and…read morehad vitals and reviewed meds and then the dr came in shortly after that . Immediately diagnosed my ear infection researched my allergies and chose the antibiotics best suited for my condition .. The staff was all very friendly and they called to check on me texted me as well . Love this experience as opposed to my regular phycsian that I'm looking to change. Thank you Chris Milbrandt

Awkwardly angry front desk person, arrived on time for schedules appt and after registration they…read morewere 1 hr behind already so decided we would cancel and find a different clinic and front desk complained about the work she did registering us on our way out