I would do 0 stars if I could. Worst place ever. I would avoid going here and go to Northeast…read moreMedical Group on Devine. I had a minor foot issue that was wildly misdiagnosed and went in another time with a hand gash actively bleeding alot and they turned me away saying they weren't accepting walk-ins close to closing time. Another bad practice they do is not being transparent with pricing and if you have insurance they just sweep you out the door after your visit with no discussion on what they are billing and then get a nice bill in the mail out of the blue. Forget trying to negotiate with them as well.

From the owner: Experience exceptional care and convenience at Hartford HealthCare-GoHealth Urgent Care located at…read more79 Washington Ave. We offer personalized treatment, transparent costs and a dedicated team of providers equipped with advanced technology. From common illnesses to minor injuries and pediatric needs, we provide care for the whole family. This North Haven urgent care in Connecticut has evening, weekend and holiday hours, and access to the Hartford health network. We're here for you when you need us. Save your spot online or simply walk in for prompt attention.

The Medical teams were VERY thorough and considerate. I…read morehave an appointment in June. The lady who called me (Jackie), to make my June appointment was very patient with me, too,

Absolutely terrible communication!…read more The cardiology department has the rudest phone staff that I've ever encountered. When I first called, I was told that they need 2-3 weeks to process a referral, and then when I finally reached them (10 phone calls later), they're booked out 6 weeks. If I could leave -0- stars I would. This has to be one of the most inept medical practices in CT, and I'm ashamed that they're part of the Yale network!

I decided to go with my elderly auntie who is a patient at this awful place. First, they had her…read moretaking all these test, ultrasound, chest x-ray etc. Not everyone giving her the results nor the reason for the test. I witnessed it. Then they rescheduled an EKG test, without notifying her. Had the audacity to tell her in her face that they called her and spoke to her to let her know about the rescheduled date. My auntie was shocked and hurt that someone working in a doctor's office would lie to her face. I told my auntie that's not the first time either. That's why my daughter and I decided to go wirh her. These places take advantage of our elders and they're banking on unnecessary testing and charging the insurance companies. AWFUL and UNETHICAL. I do NOT refer this place.

The care here is anything less than patient centered. They do not thoroughly inform you of…read moreinstructions for drive ups, perform sloppy/mediocre physicals, and spend less than 10 minutes with you (15 min is standard for doctor appointments due to wait times and documentation). Save yourself the extra appointment you'll need to make after coming here and choose another provider!

I was just refused to be seen after calling ahead telling to come in and that there would be a wait…read moretime of 1.5-2 hours. I showed up and was refused to be seen after the front desk associate had said that she had told me that claiming it's because they close at 8. Even though i called at 6:45 and was given a wait time past their hours. I just drove as carefully as I could with a high fever and they just sent me away.

Just went there to get an allergic reaction looked at. I checked the hours on the door before I…read morepulled it, 6pm close time for a Sunday. But nope. 5:45 and the door is already locked. There were people inside the waiting room and all them, patients and receptionists, looked at me and ignored me. ERs are so expensive, I'm very frustrated with this. As a medical office, there should be more professionalism regarding what time the doors lock.

Staff was extremely dismissive and rude. Made me feel like I was stupid for even walking into the…read morebuilding. The kind of nurses that treat minor symptoms as unimportant and major symptoms are "well you should've gotten that checked out sooner we can't help you here"... well then what's your purpose? Paid $25 and walked out with nothing but a referral. Thanks for nothing.

I went there today with my wife who had slipped on the stairs and severely hurt her back. She had…read morecalled and was told she had a spot reserved for 12:00 noon I received a text confirming this. When we got there they had no record of the call. The receptionist was as rude as I have ever experienced. She wasn't willing to listen to our concerns, was extremely short with had zero empathy towards my wife. I cannot understand why she is in her job when she obviously could care less for those in pain. It was at 11:30 am Friday Nov 7th. She had pink hair not that that matters. We will tell our primary Dr. about how disrespectful and unprofessional this place is so they never recommend it to any of their patients again. She need to find another job not interacting with the public or anything to do with healthcare. I had to add a star to complete this but in reality they don't deserve it.

I had an issue that needed to be looked at , not virtually but in person. Two attendants sat there…read more with no questioning as to the issue and I waited 45 minutes . I'm then told that it is a virtual visit. Wasted time . If I needed Virtual assistance I would have stayed home and done that from my couch. I had an issue that needed to be worked on not just talked about. I went to New Haven Yale Urgent care and saw an actual person who assessed my issue. If the two attendants would have done their job and said more than nothing , I could have explained and not wasted all our time. Perhapse that are trained to wait until you get to the room to tell you you have no actual visit but just a facetime doctor . Bad idea .

Should have looked at reviews before ever booking here. Made an appt. For myself, my child ended up…read moresick so I called THE OFFICE and asked if we could do it as a telehealth. The worker from THE OFFICE who answered the phone is the one who changed my visit to a telehealth appt. Said it was absolutely fine bc I had been there before and it was just for a sinus infection. My appt time comes and goes, no call nothing. So I call. They rudely tell me that it can't be a telehealth visit even though the WORKER FROM THEIR OFFICE is the one who changed my appt. They put me on hold for kid you not 20 minutes. I have to call back multiple times just to get someone to answer to have the PA SHEREE RASCATI to have a huge attitude with me because her staff is incompetent. She argued with me and told me I can bring my sick child who's throwing up into the office if I want to be seen for myself. It has now been over a half hour past my appt. Time and I asked was anyone even going to call me if I didn't call and the answer was aparently not. Terrible. Called another urgent care right after and they have no problem with a telehealth visit for a sinus infection and got me an appt within 30 mins from when I called.

Most of the staff is wonderful, however, one of the therapists with the aquatic therapy was very…read morenasty and not at all compassionate and not acting with professionalism. My wife was there for aquatic therapy on Wednesday, the therapist had a bad attitude and was rushing my wife in the pool rushing her out of the pool screeching at her about how to perform certain motions. Most unfortunate.

My sister had a brain bleed and spent a few weeks at the Wallingford facility. The nurses were…read morewonderful (most of them) the facility is clean and nice, however, trying to communicate with the doctor and get written notes about her progress was non existent! We could not get our questions answered in a timely manner and she should have received more extensive therapy but did not. They basically let her have a bed for a few weeks. They were not helpful in providing strategies for the family to use so all we could do was read the TBI manual and fend for ourselves. We were absolutely not happy with the results of her time there. They would not let her walk on her own so she was either in bed, a chair or wheelchair. My suggestion is that you have family there all day and night to support your loved one.

We used MinuteClinic inside CVS & had a pleasant visit. No issues at all. Afterwards the pharmacy…read morewas quick to give us medication. Sharon Pettway-Stewart, Nurse Practitioner was very kind to my child who is special needs. Would return in the future. Easy quick visit & much easier than going to a pediatrician.

From the owner: MinuteClinic® in HAMDEN is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Awkwardly angry front desk person, arrived on time for schedules appt and after registration they…read morewere 1 hr behind already so decided we would cancel and find a different clinic and front desk complained about the work she did registering us on our way out

I went to Dr. Diana for knee pain. He said that I had a torn meniscus in my left knee. I…read morescheduled surgery with him without doing much research. I had the surgery and my knee never got better. I'm now in the process of getting a knee replacement. I have severe arthritis in my left knee. I wish I could have gone back and not have the surgery.