The team were extremely helpful, when my friend's dog became ill…read more They personified care and attention, and I would highly recommend the practice to anyone else who is in need! Thanks!

I've used this veterinary practice's services for nearly 8 years. I recommend it highly…read more Our first cat had serious health issues which John Hankinson personally dealt with. He took great care to research each symptom and manifestation as well as the latest treatments and tried and tested approaches. We never felt we were being bamboozled, we were always given the facts. Our current cat is mercifully very healthy but as a rescue cat seemed to earn a special affection for John. You can trust this practice, it's very good.

I had been a customer at Animal Ark since it opened. The reason I came was that the owner, Lyndon…read morereally cared about my pets and showed empathy. During Lyndon's reign I would, without question, have given 5 stars. Since the practice was taken over by Linnaeus, the standard has not only dropped, but the vet's in general do not have the same standard before the takeover. It is also very difficult to see a regular vet as they are so busy. When calling the practice, you are put on hold for ages before the phone is answered and on occasions, answered and kept holding for 10-15 mins. One of the biggest issues I have is that the invoices for treatment are very difficult to understand and more than often I'm having to ask the reception to breakdown the invoices for me. I have had to correct a few invoices once explained to me. It doesn't take many people to have the same issue before the practice makes thousands... My point is this; being a big practice doesn't mean that it is better. In my experience, it means longer waits on the phones, a vet that doesn't know your pet as you can't guarantee the same vet and the possibility of incorrect invoices, probably due to staff turnover and inexperience. I would like to say that Lionel is a fantastic vet and I would highly recommend him. Unfortunately, we won't see Lyndon there any time in the near future... 11/04 Since writing my original review, I have decided to leave Animal Ark. I have been there from the beginning, but the practice has changed so much that I can no longer take my pets to such a poor practice. The last issue was on the 31st of March where the practice charged a consultation fee of more than £38 for each of my kittens. They were seen for less than 10 mins. The Program treatment was on top. The bill total was just under £270. The practice wants to charge you more and spend less time with you. For me, enough is enough. Corporate greed is put BEFORE my animals welfare. Linnaeus, I'm waiting for you to defend what I have written, but the mere fact that you haven't suggests to me that you have no defence to my statement.

Awesome vets. They are friendly, incredibly helpful, extremely knowledgeable and their care is…read moreoutstanding. I've tried lots of different vets and we travel over an hour to get to this practice. They have saved my pets lives more than one. I can't say anything bad about this animal hospital and vets!

The staff are all amazing ,, Sarah and Wendy are always…read morethere to greet you and help you with any issues ,, This vet has been the only practice I have used in the past 30 years and I'm sure that everyone who has had the privilege of meeting Mr Carmichael will agree with me when I say he is not only compassionate about his work but also treats every animal as if it's his own,, Very lovely service and amazing staff highly recommend this vets

OMG! A vet that loves animals snd does not try to sell you bells and whistles. He's a not BS guy…read morethat is actually a lovely man. I brought my puppy in today because the little guy ate two chocolate cupcakes. He saw me straight away and told me to monitor Felix. He didn't even charge me for the visit. My last vet charged me over £120 for a bee sting. I love this guy. ANNNND he even gave me his cell in case Felix took a turn for the worst. Now Americans love to complain about bad service in the UK (true for the most part, BTW), but this guy was a star! So this review actually means something. Andrew, you are AMAZING!!

On of the consultation, the Vet was attentive and professional…read more He collect some sample from my dog's legs and told me: he whas going to call in a few hours with results. After 4 days no one called us to give the results back and I have to call it back in order to know what was going on. For my surprised, the VET went for holidays, and the reception doesn't know what to say to me apart to PAY AGAIN for another consultation with another VET. Not the most professional services I ever get.

This vet practice is amazing, the staff and the vet cannot do enough for your pet. Professional,…read morecaring, and helpful, I cant praise highly enough I have and will continue to recommend, I went there because it was recommended and thank the day we were told about what a wonderful place it is.

My only complaint about this vet is the distance we must travel to get there. My dog, Jack, needed…read moresome dental work and all the vets around town offered to take my arm and leg along with Jack's teeth. The Vet not only did a terrific job at a reasonable price, everyone involved was friendly, helpful, and professional. Despite the long train ride, we will be using The Vet any time Jack needs something done in the future.

Absolutely delighted with the service from The Vet. My beloved cat was rushed in with life…read morethreatening problems. Not only has he made a full recovery but I was delighted with the ambience of the clinic which was calming and reassuring. The staff were very friendly and obviously skilled and caring. It's helpful to know that the clinic is open everyday and help or advice can always be found. I really felt that the staff genuinely cared for the animals welfare and not for monetary profit. Many, many thanks.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

I can't recommend Amwell Veterinary Practice highly enough. Dale and Margaret are not only kind and…read morecompassionate but also extremely experienced and knowledgeable. They've looked after our dog Bubu for years, and we'd be lost without them. After moving to Southampton, we tried other vets and realised how rare it is to find people like them. Too many seemed focused on money, not the animal. Dale and Margaret are the opposite. They genuinely care, give honest advice, and never suggest anything unnecessary. Even now, we travel back to London for Bubu's care because no one else comes close. They're the kind of vets every pet owner hopes to find.

So far, so good…read more.. I found this veterinary practice on Yelp based on an older review, and hoped that all the facts still rung true. My luck (and Tillie's!) they certainly did. My pup is getting on in years, and that comes with its own set of challenges. I wanted to have her throughly checked out to make sure nothing was terribly amiss before we left on a long trip. I easily and quickly made an appointment with the very polite receptionist and was booked in for a Friday evening appointment. We arrived rain-soaked to a happy, warm office full of the vet's own pooches. We were greeted warmly, seen quickly and the good doctor gave her a once over and sent me home with instructions to collect a urine sample (I had my husband do that job, thankyouverymuch) and return the following day to have it tested for any irregularities, etc. Dutiful dog dad did just this, walked it back over, paid £20 for the test, and they called us later that day with the results: your dog is old and her kidneys are slow, but she isn't in any pain or distress. Well, all good...best case scenario and we now take many trips outside to use "the loo" to accommodate the kidney-deficient canine. Big plus: the initial exam and registration appointment is free of charge. I had no idea this was true...but what a great way to be introduced to a practice. I'll surely be back. Very friendly folks that won't try to upsell you and leave you bankrupt. Practical solutions for your pets.

We use this vet for our two cats. It was originally recommended to me by a friend who is a vet but…read morehas moved and now lives too far away to be our vet. I like that this is a small practice with staff who genuinely care about the animals rather than profit which can be a problem with some of the larger chain type of practices. I have always managed to get a same day appointment when needed one of my cats is often getting himself into scrapes and has needed quite a few visits over the years. I do find this to be a lovely friendly caring place and we will continue to use it for as long as we have animals.

This is my local vet and my cat seems quite happy to go there! The vets and technicians are…read morewonderful. Always helpful and cheery. The only things is that the waiting room is quite small and can get backed up. Quite often there is a wait and sometimes there is nobody behind the reception desk. I wish people who had dogs would keep them next to them as it can be frightening for chidren and cats to go past. The fees are good and the vet is lovely, so I continue going there.