Profit-driven, uncaring, incompetent, losing good doctors, dirty, with an emergency room only…read moreslightly better than Auschwitz's showers. From discussions with many people the only saving grace of this entire facility is cardiology. Came close to death when I got sepsis there and wasn't placed on antibiotics.

Having spent some time there because of a relative's care, they cover all the bases, even if the…read morepatient is a strong personality. The nursing staff was terrific, and so were all the doctors who helped us. Though I never want to be in a hospital again, if I have to go to one, it would be here. Also, the cafeteria's selection and stone oven pizza are reasonably priced if you're looking for a quick meal

The outpatient and testing facilities seem adequate. The ground level facilities are very nice and…read morevery patient available with the exception of the cafeteria. Its just passable. The inpatient facilities are sterile, cold, factory like, institutionalized depressing, and not patient centered. You have to ask for everything, ice, water, extra towels. The employees, like the facilities seem sterile, cold and impersonal. They won't acknowledge your presence and you almost have to get in their face for them to acknowledge you. I've been to the hospital at least three times. The late afternoon staff was skeletal at best and I had to stand at an empty desk for at least 5 minutes just to get a pack of ice.You literally have to ask for drinking water! On one occasion in the evening I had to call the nurses' station because they weren't responding to my sister's request for pain meds after back surgery. The nurse, who sounded like she was 15, acted like I was bothering her and I had no right to ask about meds for my sister. The morning staff was better manned but I didn't have much interaction with them but the fact that you have to look for staff and then get them to respond to you is exhausting. 90 percent of the inpatient staff looks to be no older than 25. I'm not left with a sense of much medical experience with this group. I would NEVER go to this hospital as an inpatient. This is not an atmosphere where any positive healing could take place. If I could I'd have my sister transferred to another facility. The Alexian Brothers in Hoffman Estates, by comparison, is so much better than this institutionalize place.

You cannot make an appointment without being on hold 30 plus minutes right now and still on hold to…read moremake a Vascular appointment. They need to hire more help! I will try another area like Elmhurst. There is ALWAYS a long wait time. May 28th 2026

My whole experience to this place is very GOOD compared to the one in Morton Grove location.The…read morestaff are friendly and accomodating. Highly recommend it.

So gentle, so understanding, during these turbulent times what a professional staff!…read more I live 45 minutes away, and I am going to come to this exact location every time from now on!

Although the clinic is outdated I found the staff to be very helpful…read more NP was very knowledgeable and listened to my concerns.

I found this location since they are one of a few that have yellow fever vaccines available. The…read moreprice is probably midway since U of C is asking $110 and Passport Travel Center wants $225. Here, you have a consult with a physician, they give you a huge folder of information of your destination. It has both health and general precautions and information. Dr. Castillo is so nice and easy going. Just don't expect to get 3 injections at one time. "You only have 2 arms so I of you have a reaction, I want to know what from. " I think the Walgreens my boyfriend went to just shrugged and took his cash. It does make getting my typhoid more inconvenient, but I have piece of mind. You will have to stay for 25 minutes following the yellow fever vaccine for observation. Parking is plenty and accessible from Greenleaf Avenue. The occ med center handles walk ins and drug tests so make an appointment for faster service.

The attention I received from the person at the front desk Today Wednesday August 13th/2025 -- an…read moreAsian woman -- was extremely rude, arrogant, and disrespectful. She would not let me speak or explain my situation. This kind of behavior is unacceptable. People working with patients should have empathy and treat them with kindness, not hostility. The doctor's assistant -- a young Polish woman -- was just as rude and arrogant. She constantly interrupted me, not allowing me to explain my doubts or concerns, and she spoke to me in a condescending and harsh tone. Absolutely unacceptable. On top of that, I was unable to register on their application. I reset my password several times, and it kept showing an "error" message. They have several apps (Athena Group, Ascension Group, Amita), and NONE of them work. VERY BAD SERVICE. AWFUL TREATMENT. I am extremely dissatisfied and disappointed.

Both Jessica Landeroz PA-C and Betty Lo MD are great providers. They are competent, listen well,…read moreand are compassionate. Every visit I had with them was both proactive and positive.

The staff here was very accommodating and friendly. The seating area is divided in half, with the…read morenorth-end side seating area having a TV to entertain yourselves while waiting for the doctor. The medical staff was friendly and detail-oriented. What else can I say about a clinic? BATHROOM REVIEW: located in the south end of the waiting area, the waiting room bathroom was super roomy and clean. It is a single room coed bathroom for all your peeing needs. Sit or squat? Sit!

Not a big fan of clinics but I needed to swing out here for a work physical…read more The location is in a strip mall tucked away next to a Dominick's and behind a LaSalle bank. The parking lot has random light fixtures sticking outta spots and in the middle of lanes. The staff are nice and accommodating. The nurses are friendly and thoughful. The doctor was very nice, asked a lot of questions as well as answered. -1 star for the congregation of dust bunnies in my 'sterile' room that didn't have the white safety tissue paper

100% this place is great very professional and quick at the snip snip pain lest procedureread more

First off, this place is a little tricky to find, so give yourself a few extra minutes to get…read morethere. You will turn at the light at S. Tonne Drive (off of 62) and head South...the offices are located in a complex, it is not a stand-alone office. Just like most men, I'm scared to death when anyone talks about doing anything with "the boys". Met with Dr. Dragomir Jovanovic in Arlington Heights and he explained the procedure, the method they use and the potential, but rare, side effects that may occur. A week later I was having my vasectomy done and it was amazing. I was given a generic form of Valium half hour before my procedure. You will receive a prescription for it at your consultation. You may require two, btw. I was scheduled for 11:30a, so I went water only for the AM to ensure the drugs worked. Dr. Jovanovic has relaxing music playing and his assistant Keith both prepped me for the procedure. I literally felt a slight...slight might even be too much...pinch as we began and then nothing. Dr. Jovanovic asked how I was during the procedure, to which I replied "fine." 20 minutes later, I was done. I put my pants back on, left with my after care instructions and was out the door at Noon. Yes, 12p. SOMEONE WILL HAVE TO DRIVE YOU HOME! I got lunch immediately upon leaving and felt great the rest of the day. I could have gone to work following the procedure if the meds didn't make me so groggy and if I had a desk job. I took two Tylenol Arthritis (650mg each) after lunch, two at dinner and I have felt zero pain. This morning my wife and I looked for the site of my procedure and neither of us could find anything! So far, so good... I will update as needed, but if you are worried about having this done, this was by far better than the stories I've heard from my friends about needles, scalpels, sutures and burning flesh. Take it from a long time listener (and caller BKA Government Fromage) of The Score, the ads are legit and I am a satisfied customer.

Horrible take ur self somewhere else! The wait is super…read morelong... I understand if they have patients but when they don't have anyone in the lobby how do have to wait for 45 minutes... But when the girls in the front talking for 30 minutes about house hunting with the people in the back I understand that's why they don't have time for the patients. Horrible

My mother was ill. I recently brought her to this immediate care. My mother and I were very happy…read morewith the service. We were able to get an appointment right away . The medical assistant as well as the physician assistant Anum Haq were top notch and very pleasant!

9-hour wait in the ER (5:00 p.m. - 2:00 a.m.). CT was ordered at 5:30 p.m. and actually done at…read more11:30 p.m. Nursing was understaffed in ER (6 rooms per 1 nurse). Admitted. No beds in the hospital. Put in an area of the hospital that they "opened" for overflow ER admins. Medication mistake. Food served on same tray urine bottle was kept. Hospital issued socks (required by hospital) never given to patient. Nursing staff didn't know anything about the floor we were on. Never worked on that floor before. Overflowing trash cans; no one doing any cleaning. Meal orders were usually wrong.

Horrible experience My daughter being uninsured for the…read morecouple of months got hospitalized from a school due to stomach pain. After spending few hours in ER she was sent to General Lutheran hospital for further evaluation due to Northwest Community Hospital does not have pediatric services. We ended up having 3150.48 dollars balance, and, it does not include radiology services, transportation, etc. After multiple attempts to file a financial assistance we had a denial. Total waste of money! Please avoid that hospital at all cos!