I had scheduled surgery this morning. But even before today I had to come for bloodwork, scans and…read morea pre-op counseling class as a precaution. Honestly I was, at first, thinking this was a lot. But I quickly changed my mind. I was assured they knew I chose the right hospital! Registration was so easy, the associate was extremely professional but also had such an amazing personality. She could see I was nervous, she took the time to stop for a minute to let me know I was in good hands. She wasn't saying that just to say it, she has experienced all kinds of services and she would never go anywhere else. I feel bad I forgot her name because this was 3 days ago. 8/17/26 6:30 pm is when I met her. Fast forward to today, arrival was 5:45 am I went up to the second floor and check in was smooth - all of my information was accurate so I just waited for my turn, I made sure to get names this time! My journey began with Pre-Op nurse NATALIE, best beginning to my scary day! Her bedside manner should be standard. So kind and patient, explaining everything. She raved about the ELMHUST Team in comparison to other facilities/ experiences. The next step to my journey was surgery, Nick was my OR Nurse, again explained what's happening and the team that would be in there. Margaret, Anesthesiologist Nurse and Dr Bautista, Anesthesiologist . Just as amazing Margaret heard my surprise with the OR table and helped to reassure me. Dr Bautista was fast but clearly explained what his job was and what the procedure would be. Margaret had a CCU nurse but I couldn't remember her name ( I'm sorry) she was so sweet smiling the entire team did Great! Next stop over to Post Op and Wendy! I don't remember much but I do know she stayed close, she was kind. She explained everting went well and the Dr had already notified my family. I think I slept a lot of Post OP because she said after a little while they need me to stay awake, she told me where I was going next and I was rolled away! Off to Observation a new unit in the first floor near the ER. It was really nice- clean and definitely everything new. STAFF! Kudos to all of them for their professionalism, kindness, comforting words and supportive comments. Everyone was GREAT!! RN: Ricky PCT: Elizabeth RN: Jaquita PCT: Xavier PCT: Marilou Literally everyone was a little ray of Sunshine. I didnt have any bad experiences. Apologies for my winded review but if you chose Elmhurst Hospital for your Outpatient Surgical Services you will not regret it! PS my Surgeon Dr Ryon Hennessy and his PA are from Orthopedic Specialist. I will do a separate review for that team. Also Hospital OT team, I will do a separate review but still GREAT

I went in and all of the staff were super friendly and sweet. However, I do think some staff…read moremembers could use additional communication training. I was told by a nurse to park outside the main entrance because my father would be brought down shortly. I waited for about an hour, but he never came out. I called Customer Service for an update, and they told me that he had been released a while ago. However, no one brought him down to me like I was told they would. I then spent about 20 minutes looking for him because he had given me his phone. When I finally found him, I learned that he had been told something completely different--that I was supposed to wait outside of his room for him. They also told my father that I wasn't answering the hospital's calls. However, I answered every single time they called. I would repeatedly say "hello," but there would be no response on the other end. So I was very confused and frustrated to hear that they told him I wasn't answering when I was picking up every call. This resulted in my father and I getting into an argument because we were given two completely different stories. This could have easily been avoided with better communication between staff, patients, and their families. Overall, everyone I interacted with was kind, but the communication definitely needs improvement. Please work on making sure patients and their families are given consistent, accurate, and clear information. Thank you!

I accompanied by 88-year old father to his initial evaluation with Dr. Gil this morning and I am so…read moreimpressed and delighted with the excellent care he received from Dr. Gil and the whole team in heme/oncology are Elmhurst Hospital Nancy Knowles Cancer Center!! Leticia the Medical Assistant, Ryan at Registration, and Yaris the Phlebotomist were totally positive, efficient, accurate, and professional! We felt welcomed from the moment we stepped through the doors. Excellent COVID safety precautions are in place and this facility is super clean. We were brought back exactly at our appointment time- no waiting at all! Dr. Gil is just the nicest doctor I think I've ever met! She asked my dad questions and truly listened to his responses. She was so patient as he explained his symptoms and his worries. Her exam was very thorough and she explained everything to both of us in detail. Her explanations were so helpful and appreciated! I think she spent half an hour with my dad, which is amazing and almost unheard of in a busy hospital! She never rushed him and she made sure to answer every question and even chit chat a bit, which he loved, as he's been carefully quarantined and missing social interaction. This is our second time as a family being cared for by Dr. Gil as she looked after my mother 10 years ago when my mom was treated successfully for stage 3 colon cancer. My mom celebrated her 10 year cancerversary recently and we raised a glass to Dr. Gi!! We highly recommend Dr. Gil!!!

I had a gastric sleeve surgery with Dr. Yang a year ago and I was very happy with him and the…read moresurgery. He took time with me and my results were great. I highly recommend him.

From the owner: With three locations, Suburban Surgical Associates/Suburban Metabolic Institute has served…read moreChicago's western suburbs for 40 years. The practice has offices in Berwyn, La Grange, and Elmhurst, Illinois. Our surgeons are on staff at Macneal Hospital in Berwyn, Amita La Grange Hospital in La Grange, Amita La Grange Hospital in La Grange, and Elmhurst Memorial Hospital in Elmhurst. Founded by recently retired Dr. Mouhammad Souman, the practice has grown to five board-certified surgeons. Each surgeon at Suburban Surgical Associates/Suburban Metabolic Institute attended medical school, residency, and specialty training at some of the finest hospitals and universities in the country. Moreover, the surgeons maintain the most current practices by serving as clinical faculty members at Northwestern University. As a general surgical practice, Suburban Surgical Associates/Suburban Metabolic Institute meets a variety of needs ranging from breast surgery to colon resections to cancer surgery, using the most advanced techniques and technologies available. The practice strives to meet the needs of each patient and has made minimizing complications and maximizing outcomes a top priority. The surgeons actively take part in nationally recognized programs through the American College of Surgeons and American Society of Metabolic and Bariatric Surgery and perform in the top 10% nationally in many categories in the ACS-sponsored National Surgical Quality Improvement Project...

I debated posting this for so long. I began my IVF journey with dr Reinhart in 2017. He was…read morewonderful. We had to freeze our embryos due to career changes and returned in 2021 with Dr Rana. Dr Rana was amazing and had a successful pregnancy without a hitch. He was so comforting, caring and understanding. He took his time to listen to us and was extremely helpful as they were still strict Covid protocols in place during this time. I returned again in 2023 for another transfer, during that time Dr Rana unfortunately passed and I was handed off to Dr Victoria. She was dismissive from the start. After a few surgeries that she related I need for a "successful" transfer were completed we had an unsuccessful transfer. We had 1 embryo left but decide to do another egg retrieval. We had another transfer which thankfully was successful but not uneventful . During this time I had heavy bleeding and I kept calling the office and the nurse Sophia and Dr Victoria were very dismissive saying that it was implantation bleeding. Mind you I was soaking through pads. This went on for 8 weeks. On what was supposed to be my last appointment before handing me over to by obgyn I walked into the building and I felt like was bleeding heavier then usual. I was. I went into the office and told the front desk and I was escorted into a room I laid there beeping for 10-15 mins. My husband and I thought we miscarried. Dr Victoria walked and immediately says she so sorry and these things happen. The ultrasound tech also came in with her and performed an ultrasound. On the screen we see the baby and heart beat. I was then diagnosed with subchorionic hematomas. I could've been diagnosis earlier if they would have listen when I told them continuously about the bleeding. Nurse Sophia called me the following day and asked me to increase my progesterone when I asked why, her response in the most snarkiest tone was, "well cause your bleeding." I understand that but maybe a clinical explanation as to how it would helped would have been wonderful. I stayed another week and at this point I began to have morning sickness. We discussed options and I expressed my concerns with Zofran. She looks at me, throws her hands up in the air and says, "another one." I just went through something traumatic so yes I would be very concerned. She had this dismissive behavior during the entire time I was there. I couldn't wait to be discharged from that office. I hope this helps anyone is going through fertility issues so you don't have to be more stressed during an already stressful time. I'm grateful for my two children but the way I was talked to and how I was made to feel was uncalled for.

I have now been to 3 IVF clinics and this was by far the WORST experience I've had. I met Dr. T…read moreonly once via virtual visit. She was almost an hour late for my egg retrieval and that was the only other interaction I had with her for a whole minute. And when I got my results, she did not contact me. It was some random nurse I had never spoken with before. In fact, I didn't even have 1 or 2 consistent nurses I'd be in contact with. There would be multiple. For such an intimate and personal thing to go through, this clinic doesn't see you as anything more than a number. And during my results virtual appointment, Dr. T wasn't the one to tell us our results or discuss this with us, it ws some random nurse we had never met. This just shows the level of care Dr. T has for her patients. Instead, we met with some random nurse we had never met. We had asked this nurse what we could have done differently. She had a whole list of things. My question is, given my age and the lack of time I have to get any good eggs, why didn't they provide me with this list during my initial retrieval with them? I had 2 other doctors in other clinics look at the protocol that was given to me and they both said they were shocked by Dr. T's approach and how much she pumped me up. I had OHSS after it, and it was an awful experience. I will never visit this clinic again. Also I didn't have success with my egg retrieval.

Dr. Alan Zucker is the best obstetrician I have had. He is the reason I am blessed with my…read moredaughter, Alexa Baczak. I first went to see him after I discovered I was pregnant with her. My first son had died, suddenly, when I was in early labor while I was in the hospital. I was so scared but wanted a baby so badly. Not only did he give me and my daughter the best care, he managed to calm all of my fears. I will forever be indebted to this man for the beautiful young woman in my life today. He brought her into the world. She is about to be an attorney for special interests and wants to help those who are less fortunate. After my daughter was born, Dr. Zucker also caught an early case of cancer and took care of it right away. My cancer came back and it wasn't caught until it metastasized. We moved to Peoria because of my husband's job. I am lucky to be alive today and only see gyne oncologists because they monitor my cancer status. Dr. Zucker didn't miss anything. He even caught autoimmune disease markers in me for Lupus and that has helped because I have rheumatoid arthritis and sjogrens, which was caught sooner than the average person because of Dr. Zucker. His staff was also exceptional and everyone was so kind and caring. If you need a good gynecologist that cares about patients as human beings, I would recommend Dr. Zucker to any woman.

I appreciated all the great reviews of Dr. Boyd and after weeks and weeks of trying to find a…read moredoctor I think I can trust, they helped me decide she was the doctor for me. So I called for an appointment and was told she could see me on August 18 (today is July 2). I have prescriptions that have to be monitored and maintained, and I also have a very painful issues with my arm. I don't think either can wait for August 18. They are two separate appointments and they won't combine them: one is "to establish care" and the other is an illness visit. Once I see her as a "wellness visit" on August 18, I would be able to "get in quicker" to see her in the future. For now, if I'd like to be seen and monitored by "someone else" who has more availability in their schedule I could do that. Well, I've had a terrible experience with a doctor in Chicago that left me with ongoing medical issues that could have been prevented. So I did my research and selected someone I felt I could trust. I was so very lucky to have that in New Orleans (from where I just moved) and I just wanted that again. I don't really want to see "someone else" that I don't know anything about and waiting 6+ weeks to see a doctor I researched heavily. So while I can't really rate Dr. Boyd herself, this is a warning to those who are looking for a doctor: even though her site says she is accepting new patients, I don't think she really has time for them. Be sure you can wait six weeks before seeing her if you choose her. I get why she's busy -- she's good. But why advertise that you're accepting new patients when you really don't have time for someone who needs you?

Dr. Boyd is AMAZING. She's warm, but professional. She takes her time with her patients, and it's…read moreobvious that she cares very deeply for those in her care. Truth be told, I prefer younger, female, Family Docs (as opposed to Internal Medicine) - just as personal preference - but she's absolutely lovely. Kind. Attentive. Concerned. All the things you want in a GP. Oh - and one last thing: At my previous practice, there would be a HUGE wait - I mean, HOURS. (But heaven forbid you be more than 10 minutes late...they would cancel your appointment.) Not so with Dr. Boyd. I never feel rushed, either. She's genuinely a good MD. Seriously.

I would advise against seeing Dr. Firdousi Mazda - my experience with him was overwhelmingly…read morenegative. First off, he failed to take seriously a problem that had worsened my comfort and quality of life for months, and to do the deeper digging to uncover the root cause and recommend an appropriate course of action. To his credit, he did diagnose me with another problem which I was unaware of - but he did it in a way that freaked me out and almost had me in a panic attack - all because of the way HE himself reacted to it. He then proceeded to acknowledge he had no tools or knowledge to resolve the problem, but that he'd try anyway - and in the process made me bleed and inflicted a world of hurt. Finally, and again to his credit, he referred me to my local university hospital and a renowned urology surgeon there, who did the job - but all the freaking, blood and pain Dr Mazda inflicted were completely unnecessary. Steer clear.

When diagnosed with a thyroid disorder, it was hard to understand how a prescribed pill from my…read moretraditional doctor was going to fix my problem. Dr. Ciobanu's extensive knowledge brought me clarity on the how's & why's of my condition, and the role that nutrition & supplements can play in the repair of it. All of my interactions with her have been met with patience, understanding, and a thoroughness that is hard to find with many traditional doctors. Not only do I feel a physical relief from my symptoms, but my mind is at ease knowing a true balance is being restored to my body.

I am very happy with my experience with Dr. Ciobanu! Not only does she make you feel comfortable…read morebut she is very knowledgeable and thorough. She truly cares for her patient's well-being without being too pushy or intimidating. I highly recommend her for any of her wellness services!

After canceling my appointment 3 days in advance I received a bill for 50. for no show, I contacted…read morethem to tell them I cancelled and they removed the charge. A few weeks later I get a bill from them for the appointment I never had. I contacted BCBS insurance to let them know and found they had already paid out on the fraudulent claim. After 6 conversations with billing and the Lombard office I am still receiving threatening collection bills! Every phone call its the same thing "I am so sorry you've had these problems I will get this info to a supervisor and they will contact you" 0 for 6 on the contact!! I would think after getting paid on a fraudulent claim there might be some urgency to resolve, but instead they send letters and emails threatening for 47.00 I can't trust this Duly anymore, I sure don't want to put my health in their hands!!!

I saw my doctor on the 16th of September because I'm suffering from severe pain in my right hip…read more After taking X-Rays, it was determined that I need a hip replacement. They gave me a phone number to call to schedule surgery, which I want done a.s.a.p. I called and all you get is voice mail and the message says to leave your information and they will call you back. The message also says to call only once and not call a second time. Today is the 24th of September and still no callback. DULY does not give a damn about patient care, all they care about is cutting corners and making a huge profit. They're the worst medical system in the United States. I have no complaint about the doctors, as they're good, but it's the DULY health system that's rotten. Ever since they took over DuPage Medical, it went downhill fast.