I've been here twice so far, first time with Tiffany (no longer there) and second time with Nicole…read more Both times I had an excellent experience. They make you feel so comfortable and chit chat like you're old friends, which takes the focus off the sometimes painful experience. A+!

From the owner: Here at Urban Lasers we specialize in Picosure Tattoo Removal, Facial IPL, Skin tightening,…read moreMicroneedling, PRP treatments, Cosmetic injectables, Medical Injectables, Body Contouring, Laser hair removal, Hydrafacials, Gm Collin Facials, and we Carry the Vivier skincare Line!

Staff was very friendly & spa was very clean although I would not recommend coming to them for the…read more"Bare Buff Brazilian." It was NOT a Brazilian and when I questioned them, they said the whole area wasn't included. I went for 3 sessions but for the price you'd be better off somewhere else.

Excellent! I got thee Picoway Resolve laser here last year. The service was great, and they did a…read morewonderful job. Very decent prices as well. I wish I lived in Edmonton so I could visit this place often.

I have been going to this Laser Hair Removal establishment for about 12 weeks. It has taken me a…read morelong time to consider laser hair removal (I'd say about two years), and this is because of the horror stories you hear. Here the staff knows what they are doing and Sabrina is very well educated in the world of laser hair removal. I learnt that she actually went and took schooling for it. Not sure if people realize, but not a lot of laser hair removal places have actual schooling to remove hair. I've never been burnt and saw immediate results on my under arms and bikini area. It's scary trusting someone with completing hair removal especially when you have darker skin. I think i asked at least ten minutes of questions before even booking an appointment. In all in all I would recommend this place for laser because I am getting good results and having a good experience!

I received laser treatment for removing sun spots as I was concerned about the uneven skin tone and…read moremoles developing into something more worrisome in the future. I only see Sabrina as she has first hand experience and is knowledgeable about laser technology. I highly recommend her to anyone looking for affordable and effective laser treatments.

Had a laser facial here & loved the results!…read more Top of the line equipment, extremely clean, very knowledgeable & friendly staff. Would definitely recommend this gem of spa to all my friends.

I have been getting laser hair removal done here…read more All my treatments have been done by the same laser technician and she is really knowledgeable. The first time I went in it was my first laser experience and the technician took time to answer my questions (trust me I had plenty) and made me feel at ease. The rooms are very clean which is important to me as I am extremely picky about that kind of stuff. I also really appreciate their hours - they are open until 9pm most nights which makes it easier for me with my busy schedule to get in when I want to.

Greetings, I had the…read moremost pleasant and enjoyable experience today at True Balance. "Amy" is certainly a welcoming representative of True Balance, as she ensures positive comfortability. "Cassie" completed my Botox treatment and I can honestly say that she is exceptional! I tend to fear needles, Cassie was compassionate/kind/intelligent and clearly has great experience with the injections. My overall experience was outstanding. The injections were a breeze! Kind Regards, Carrie

I came here during covid for a stubborn blemish. Since that initial visit I have gotten laser hair…read morereduction, had a birth mark layered away and regularly get my Botox for migraines. I was so impressed I have since become a regular client in St. Albert for my waxing and facials.

Poor Service The Sherwood Park outlet has the worst service…read moreof any Sephora I've been to. A store full of staff more interested in talking to each other than the customers wandering the aisles. I felt almost unwelcome and just wanted to leave as quickly as I could. At the cash register, there was zero eye contact, no request if I wanted to use points or even a bag for what I was buying. They did ask me if anyone had helped me, to which I couldn't have said "nope" faster! Sorry, but customer service has skipped this place over. I'd rather shop where someone makes themself available to answer my questions or helps me find what I'm looking for.

I placed a same day delivery order today & when it was delivered, it was completely wrong. It's…read moreobviously not the drivers fault because my receipt was in the bag & my delivery information was stapled to the bag. I called online customer service & made them aware of it & asked to please have my actual item sent out. I ordered same day because I needed it TODAY, but because it was after the 4pm cut off (it was delivered after 4pm), she could not do anything about it. She told me to call & advise the store so they knew it happened, which I did when I hung up with her. I called the store directly & the employee that picked up the phone said she would go get her manager. She came back & said she was going to give me the number to call online orders who take care of this, which I'm assuming her manager told her to do. I said I just spoke to online & now I was calling them directly to inform them what happened so they were aware of it & could maybe speak to the employees involved to be more careful when fulfilling these orders. She said ok I'll go get my manager. She came back again only to tell me that I could bring the wrong items back & they'd give me my ordered item if it was in stock. Honestly, I felt like I didn't matter & this manager just wanted to get rid of me because how hard would it be to come on the phone & just note this info down & at least offer an apology for the inconvenience? She didn't care that this happened in her store?! The whole point of ordering same day delivery was because I've had surgery & can not get around & it was a item I desperately needed for issues I was having after my surgery. Now I'm being told by an employee because the manager won't take a minute to come on the phone to bring the wrong items back & get what I ordered. This store BTW is 40 minutes away from me. Extremely poor customer service & this manager should not be a manager if they're unwilling to speak to customers when things go wrong. In no way do I blame the employee that was on the phone as she was only running back & forth relaying what her manager was saying when if should have been the manager herself on the phone with me. Only issue I had with the girl on the phone was that even she didn't offer an apology. Do better Sephora Sherwood Park!!!