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Medusa's piercing studio

5.0 (12 reviews)
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4 months ago

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1 year ago

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6 months ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

Ally did a great job! Super clean studio andthe service was attentive but quick. I felt super comfortable.

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3 years ago

Great service. Came in to buy jewelry and my ear was swollen, so they helped me figure out the post length and put it in!!

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4 years ago

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Review Highlights - Medusa's piercing studio

Got piercings today and was helped by both Ally and Genial, they were amazing.

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Mojo's Smoke Shop

Mojo's Smoke Shop

2.8(19 reviews)
1.1 mi

Bad customer service , three people inside and I gotta wait for 10 minutes until somebody came up…read moreto me and told me if I need something

BUYER BEWARE!!!…read more They deserve negative stars. Went in yesterday & asked for a very specific product. I also asked a lot of questions. The sales girl seemed half awake and very confused. It took her 3 times to count my change correctly. She said it was too early in the morning for counting. It was 11:15 AM. The product was in a glass case, she grabbed it, I paid for it and I walked out. I never even touched the product until after I was given my change. It was in very similar packaging to what I asked for so I had no reason to "research" the product in between the sales girl removing it from the glass case & my purchase before I paid for it (which was the "managers" rationalization) Got in my car to realize it was nothing at all what I asked for. What I was sold is in completely different category than what I asked for. When, actually, THEY DONT EVEN CARRY OR SELL the product I asked for and was sold, hence my request of a refund. I even offered to settle for some type of exchange, which was a met with a laugh. That's "against policy" as well. I go back to calmly explain and was immediately met with blame, hostility and unbelievable rudeness. It was shocking, really. There were 4 employees talking over the "manager", all telling me I was wrong. The "manager" had NO IDEA about the products her store sells. She made extremely conflicting statements & had to ask 3 different employees if they even sell it. And she had a horrible attitude. She was never kind, compassionate or sympathetic. she said the thing about researching your purchases & that it was an honest human error, oh well. This was a $110 error, not on my part. Yes, mistakes happen, but there are also exceptions to the rules. If your employee makes a $110 mistake and admits to it, it is not up to the customer to eat that money. You either return my money and take it as a loss or work it out w/ the employee that has no clue what she's selling, can barely keep her eyes open & cannot count out money. I asked to speak to the general manager and was told that it was her day off and that I could come in tomorrow. I've called twice, the reply is the general manager isn't in, she'll call you back... Nothing. in addition to the store taking advantage of me - they stole from me, lied to me and then made fun of me. I was so frustrated & upset in the aftermath, that I was sitting in my car crying and one of the clerks (long blonde ponytail) came out and waved and laughed!! WHY?! At this point, I know that I'm not going receive a refund or really anything from this review. But, I want the owner to know how their employees treat their customers. Shameful & an embarrassment to the term customer service. it is NOT OKAY for anyone to be treated the way I was.

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Mojo's Smoke Shop
Mojo's Smoke Shop
Mojo's Smoke Shop

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Medusa's piercing studio - piercing - Updated May 2026

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