Everyone at Optimal Eye Care is phenomenal at what they do and how they engage with their patients…read morethroughout the entire patient experience is second to none! From the smile that greets you when you walk in, to the excellent doctors that have patience to solve even the slightest change in vision needs to the team that helps with everything post-exam. I'm so lucky to have found this team to help me with all of my vision needs! You can't go wrong by choosing this team!

Needed a new eye doc since just moving into the area. I definitely hit the jackpot with Dr. Engler…read more The doctor is professional yet relaxed and chats to get a feel for her patients needs. The staff is friendly and helpful. And the best part is that they were all on time, from checking in to actually seeing the doc.

I've been visiting JCPENNEY optical for years and will continue with my family. The staff here are…read moremore than willing to help when choosing glasses and Dr. Bowen is friendly, professional, and knowledgeable. They have taken the time to know my family, work patiently with my children, and gain our trust. We love the staff at this location and will be back again next year when we are due for eye exams again.

Date of Visit: August 9, 2022…read more This is my and my spouse's second visit to JCPenny Optical and both times we were attended to by Patience Jegbefume, Optical Manager. Each time the Optical Manager was prompt, professional and pleasant. The first visit was for my spouse to order new eye glasses and for my having new prescription lenses made and installed in existing frames. Our experience with Patience Jegbefume assures that JCPenney will be, for the immediate future, our source for optical needs. My spouse and I are very pleased with out eyeglasses.

Update from two years ago, have to say I wish I would have found Lenscrafters and Dr. Mason when my…read morekids were younger. They have a great professional yet friendly and low pressure sales environment. Have brought our family business here. Also have to called out Eltjon S, who does an amazing job on the Lenscrafters Sales side. He has great advice, super helpful with fit, selection and production selection. Also helped us with and old pair of glasses that were not fitting correctly. Thanks Eltjon. Thanks Lenscrafters and Dr. Mason. Highly recommend using this location.

I stopped in to have my mother's eyeglasses adjusted, and Sarah was incredibly sweet and helpful…read more She took care of my mom right away and treated her with such care and kindness. We truly appreciated the excellent customer service and warm experience. Thanks Sarah and Lens Crafters!

The staff at Eyestyles were extremely helpful helping me pick out new frames. I would never have…read morechosen the frames that Dr Clarkson found. They fit my small face perfectly. Eyestyles has so much inventory/ frames to choose from! They have a large number of small frames for smaller faces - something that is hard to find! Their attention to detail makes such a difference - from considering the weight of the lenses to actually fitting the glasses. I highly recommend them for finding your next pair of glasses.

Tesh is the Best by far! Thank You Soo very much! Took care of me and my wife's optical care needs!…read moreSee you tomorrow!

I needed new glasses was greeted by the receptionist, got my exam the Eye Dr. Was very thorough and…read moreknowledgeable, and then purchased my glasses. I thought the process was quick, easy and affordable in price.

Very fast and accurate! Front desk staff was brilliant (maryanne and friend)…read more this is much cheaper than my family eye doctor! 10/10 recommending to my whole family

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

I took some time off work to get a routine eye exam so I could renew my contact lens prescription…read more I went in and waited 20 minutes before I asked the receptionist how far they were behind. She told me it would be 30 more minutes. I got there two minutes early. A 50 minute delay in my humble opinion, warrants a phone call to let me know they're running late. Or, they could've at least told me when I checked in and sat down. As it was, I was out of time and had to leave to return to work. Unless you're bored, and have all day to wait in their waiting room, don't expect them to keep your appointment time. They were also late the last time I was there I figured it was a fluke. The doctor's time is important. Yours is not.

A bright and beautiful showroom! With an abundance of frames to choose from. Sarah was energetic…read moreand very knowledgeable! Highly recommended

I started out at PVC back in 2002 under Dr. Gregory Nixon and am still a huge fan. I cannot…read moreremember the opportunity when he passed me onto Dr. Brad Johnson and truthfully, it doesn't matter. The service, experiences, expertise and care has been exceptional every year under each doctor. The support staff has also been excellent. In recent years I see a LOT of new faces but again, the experience is flawless. The only piece of feedback when I do call to order lenses is I get asked what I wear and typically when I call I'm at work (hey gang..... you're in front of your system and my records - help me out... ;) ) Yesterday's wait time was a bit delayed again, not by much. Maybe 10 minutes delayed in what...16 years? I'll take it. My fiance goes to PVC now and he too has great experiences with the staff. I used to be so specific only seeing one doctor and over the years you let it go and I've seem a majority of them whenever something would happen and I needed immediate care. ALL of them are very reasonable and very much partner with you on care for your eyes. I trust my care with any of them. Huge huge fan of Professional VisionCare. Please consider getting on Dr Johnson's books and you'll be more than happy with your experience. Great service and great care for your eyes!

WARNING - Don't go to this Optometrist. They are way overpriced and not helpful once they get your…read moremoney. They prescribed Acuvue contact lenses. They were over $1000 and I was told I would get a $300 rebate from Acuvue. I tried to get the rebate from Acuvue and had difficulty. Acuvue has no contact numbers or email. I contacted Professional Vision Care and they were not helpful. At this point I contacted the Better Business Bureau and am will be contacting one of the news channels for assistance. To reiterate, do not go to this Business!