Stopped in for a few bits, found them easily. This store is laid out exactly like every other…read moreWalgreens I've been to. Prices are clearly displayed and the stock was good. A bit more expensive than similar items in Walmart, but I was nearby and not interested in dealing with a large format store. Cosmetics, personal care, greeting cards, over-the-counter medications, a large aisle of season items, candy, drinks. It's here. They also have a full-service pharmacy with drive-through. [Review 11190 overall, 965 of 2019.]

Down to 1 lane for proscription pickup. On a bad part of the street so busy times hard to get in…read moreand out of the lot using of of the two points on the same street.

This is the worst pharmacy in Battle Creek. I'm not sure if they are absolutely incompetent or just…read morecrooks out to copay you into the poor house. Have had prescriptions filled here for years with no problems, but for the past year and a half, they can't do anything right. I've gone in and spoke with them several times about the issues, told everything is fixed and two weeks later the same problems time and again. I keep getting notifications that my insurance wasn't approved for a certain med, well no the insurance isn't going to ok it to be refilled when you just filled it 3 days earlier. They don't approve a 90 day prescription either when they try to fill it every month instead of every three months. Their new program to get your prescriptions lined up so you make less trips, turned out to be a scam to pay double copays on every med, for months and they still didn't have them lined up. Pick up a med and 3 days later get an email that another is ready to pick up. Just went and filled a 90 day prescription consisting of 90 pills, on my way out of state for vacation. I get five states away from Michigan that evening and find 5 pills instead of the 90 the prescription was written for by the physician. No explanation or notification whatsoever when I paid for it and picked it up. My copay is $10 on 90 pills and they charged me $8 for 5 pills. This won't happen ever again, because I'm done with them. There are much better pharmacies to deal with in BC then Walgreens, especially the Capital NE location.

I went to get my prescription filled for a pain med. The last time I had a prescription filled by…read moreWalgreens for a pain med was several years ago, it was 3 short when I got home. I called and left several messages for a return call by the pharmacy manager to no avail. So when I went in last night, I asked her to count them in front of me. The lady was NOT very happy. When I told her why, she never offered an "I'm sorry you had a bad experience with us". She counted it in front of me while basically making me feel stupid because "this is all done by machine". Well, I am not stupid, I know that a machine counts them out, but I am not the only one this has happened to and obviously there were human hands involved in removing three pills. This was also done at the other Walgreens with my sons Adderall years ago. I do use another pharmacy for most of my meds, but I price shop and this was the cheapest for this particular med. Guess I will be sticking with another pharmacy despite the price. Not willing to be treated like I am a liar. They just are not friendly in general, even before I asked her to count them.

The main problem with this store is that they've raised prices so dramatically. I've seen products…read moredouble in price all at once. Their debit card readers never work and they of course blame the customer, saying you should be using cash. No one is friendly or professional--like many BC retail outlets their cashiers have to spend too much time running around doing everything but running the register, so you have to wait for them. But they're always more preoccupied with their side work and treat customers like an annoyance.

Not very friendly. They act like it's an inconvenience when you call them. Interrupt me when I was…read moreexplaining something to him. Didn't even let me finish what I was saying. They don't return calls after they say they will. Took 2 weeks to get my prescription refilled. They never communicated with me about it. I didn't have my medication for over a week. The pharmacist has no idea how to properly treat customers. He's rude.

Took my COVID test at the drive thru on Monday, today is Sunday. Still no results, this is…read moreridiculous! I am self quarantining to be safe. I am sure I don't have it but this was ZERO help. Why even bother, this process needs to be fixed or eliminated. It's useless.

I just got a new insurance so naturally when I go to get my prescription's I have some questions…read moreabout the insurance. After being told it was ran correctly and seeing no difference in the price I had some questions. After going back on multiple different days I was met with huffing and eye rolling as I approach the counter. This being continued my following two visits. My dad will go in there and ask a million questions and because he is 50 they don't give him trouble. When I go in being a younger adult I get treated like this. That is just ageism, plain and simple. When I called to ask to speak to a manager I was told they wouldn't direct me one and when I quoted something the lady said to me she laughed at me and then started denying ever. I asked multiple times to speak with someone different since I had just dealt with her personally and she wouldn't do it. I also asked for her name and got hung up on. If you value being treated with respect and dignity then I would highly suggest going anywhere else.

you keep refilling my prescription being automatically refills. this account needs to be put on…read morepending. but you do not have my authorization to just refill without my permission

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Went to the hot part of the deli and the male emp said he was not making any more food cause he…read morewanted the few pieces of chicken to sell out cause he was the only one there after 7pm, and this was at 1:15 pm.. is that a rule or just not the time to go there??

I wish I could give it no stars. I waited 30 minutes to get a headlight bulb at night. I can't…read moredrive without one and I needed them to unlock the case. Of course everything has to be locked nowadays... bullshit store, never going here again.

Love the service and helpful pharmacists. Dr. Drake was wonderful and took the time to explain how…read moreto use the medication. He even called the doctors office to confirm the prescription was correct. I have never received that level of customer service when it pertains to prescriptions. Ty

I was prescribed a pain numbing cream by my specialist. They believed that it was something that…read more"any" pharmacy would carry and could fill. The script was sent to pharmacy A. I later called pharmacy A to see if the prescription was ready and I was told that the prescription was for a compounded cream. I asked if they knew of a pharmacy that could fill a prescription for a compound cream and they immediately said, "Twin Valley." I called Twin Valley and they did have the items in stock to create the compounded cream. They even stated that they could mix a small batch and order a different base so that the cream would have a longer shelf life. Even though they are small, they still have a drive through.