I called Frankenmuth CVS Pharmacy to report a possible phone scam and was totally blown off. The…read moreyoung lady refused to take any notes, would not transfer me to manager or even report issue to corporate headquarters. I will never deal with any CVS pharmacy again.

In the area for vacation and a graduation and forgot meds 500 miles away. They worked with my…read morehometown pharmacy and I was able to get replacements within a couple hours. They apologized and seemed genuinely concerned that they weren't in network with my insurance but I didn't mind paying the cash price. They were great over the phone and called back with updates promptly.

Order delivery service is terrible, and unreliable, better to pick up at store…read more Amazon doesn't have a problem delivering to me. Walmart consistently delivered to wrong address even though I have provided detailed information. They still deliver to wrong address, And don't seem to know East or West building even though it's clearly marked on door sign? My neighbor's are constantly bringing me my packages from Walmart delivery service that leaves packages in front of the mailboxes on floor , expecting me to know. Something is wrong with delivery service from this store. Please fix it or I will have to cancel my subscription. This is ridiculous, can't read detail instructions or just to lazy to deliver to consumer door.

order and delivery is horrible and when i informed the store plus online and the 1 800 number that…read morei was change but didnt restive all my meats i order was told it would take up to ten days to get a refund for stuff i didnt get. now after 4 days i get a email say they arent going to give me one and to get ahold of my bank or whatever to dispute the charge, but it was on my ebt card and i see no way of doing this. so walmart basically has jibed out of about a 100.00. which is portably nothing to a big company like walmart but to the working-class poor like me its a whole of money to lose

The best customer service and turn around time for prescriptions. Been many, many times and each…read moretime has been fantastic

When checking status of medication some of the staff are really rude on the phone. It's obviously…read moresick or people dealing with things entering this establishment. They need to be more understanding to the patient needs. They answer rude and hang up without a word.

They never have the prescriptions ready on time. I'm not currently able to drive and have to get a…read moreride. Prescriptions were supposed to be ready at 2, tried to pick up at 4:30 and they say another hour because they're "busy". I called this in at 9:45 YESTERDAY morning. Tech that came to the drive thru was snotty about it. Will be switching pharmacies 100%. My dad left my mom who just had a hip replacement surgery done to drive me, very inconvenient and unprofessional, especially when you live almost 20 miles away.

You know Rite Aid is kind of just Rite Aid, what else is there to say other than its your average…read morechain drug store. I went to the pharmacy department with my Grandmother and Sherry was working the counter, she was extremely helpful and you could tell she liked her job and liked talking with her customers, such a pleasant surprise coming from a big city where everyone is in a hurry and ready to run over anyone who gets in their way. If your in need of a drugstore this is probably your best bet in the area, unless you want to wade through the hordes of people at Wal-mart to try and get to theirs. eww. no thanks.

Poor internal controls and apparently overwhelmed. I received the wrong vaccine, and the pharmacy…read morewas more hostile than helpful when I tried to talk to them.

"Alena" was incredibly unprofessional with an even exchange of broken glasses. Also refusing to…read moresell me a new pair until the patron behind me called her out. Should NOT be in a management position! Zero customer service skills!