I went to the TriHealth Clinic at the Walgreens on Loveland Madeira Rd to get a covid/influenza…read moretest done. Later, I received a bill $324 of which Medicare and my secondary insurance covered all but $125. I called TriHealth and was told I owe the $125 because Kristal D. Clark, CNP is "out of program." That means neither Medicare or my secondary insurance would cover her expense. Beware!! If Kyrstal is your CNP expect to pay through the nose!

Cassidy, who was working the front register on Thursday evening was so patient and friendly. I came…read morein with a CARE card issued by my insurance with many questions. She helped me price check every single item on my second return to the register. I usually don't shop at drugstores but her kindness was enough to make a repeat customer out of me. Thanks Cassidy! (Give her a raise. Customer service like this is a rarity these days.)

Pharmacy and photo have always been spot on for us. I frequently order photo albums and on occasion…read morehave put things in and some tech error has occurred. They are always quick to fix and trade out the item that was wrong. Just at the pharmacy yesterday and was a few early for our appointment. No problem! Great service and we were in and out ASAP.

Worst Walgreens in America. I bought cards there. When I went to pick them up I told the lady…read morehelping me I wanted to make sure there were enough envelopes. She assured me they had counted and the lady next to her started to chime in that they gave me extra incase I messed up. At this point it would have been rude of me to open the box and check after they were both assuring me I had plenty of envelopes. Once I got home I found I had less than half the number of envelopes I should have had. That's right, less than half. When I spoke to the manager he was extremely rude and didn't care. He told me if it was important to me to have enough envelopes then I should have checked myself. He didn't seem to think his employees should do their job and actually fulfill an order accurately. He didn't care about wasting a costumer's time to have to come back to the store to pick up more envelopes because his employees made a mistake. He egged me on to file a complaint with corporate and kept shoving his name tag in my face. He walked away from me telling me he didn't care. This guy's name was Tim. Then there was another woman working there at the front counter who was mocking me. This is the kind of people they employee there. I filed a complaint with corporate and they promised the General Manager, Mark, would call me back in two days to address my experience there. I never heard back. As General Manager he is hiring people that can't do their job, that are rude, don't value customer service and he himself doesn't care about following up on a bad experience in his store. This is the last time I will shop at Walgreens. This company really needs to teach employees how to do their jobs and to be nice to their costumers.

This location is close to my home, so we get our scripts here, as well as other items we need…read more Everyone here has been nice, polite and helpful. The store is clean and the pharmacy is always helpful and prompt with our prescriptions. I've placed a couple of online pick-up orders when I didn't have the time to shop, and they were ready on time and everything was correct. We've been very happy with the service we've gotten at this location and we will definitely continue to shop here.

The last few orders I placed online have been cancelled for some odd reason for out of stock, but…read moreduring the order process was in-stock? This ONLY happens at this location and I'm going to stop buying from this location. Also when you go into the store there's seems to be a disconnection with the pace and style of the employees in this neighborhood, just don't match up! Maybe the service would be better here if the employees didn't worry about what gender they want to be for the day and focus on customer service!

I've never written a review like this before, but my experience with the pharmacist named Dina at…read morethis Walgreens was absolutely unacceptable. I called regarding an urgent medication refill that my doctor had already authorized, and instead of being treated with basic respect or compassion, I was met with rudeness, arrogance, and hostility. Dina was argumentative and dismissive, speaking to me as if he were the prescribing doctor instead of a pharmacist. When I calmly tried to explain my situation, he became even more unprofessional -- raising his voice, refusing to listen, and ultimately hanging up on me. I was left in tears and had to call back just to speak with the store manager because of how badly he handled the situation. No one seeking help -- especially with something as serious as a prescribed medication -- should ever be treated this way. The lack of empathy and professionalism was shocking. Walgreens needs to seriously reevaluate who they have representing them behind that counter.

I was greeted as soon as I walked in the store with a good morning. Store was very clean. Typical…read moreWalgreens selections. Both staff that I encountered were friendly.

Bad communication, never has the script ready when they should, which has caused my next month…read morerefill to be pushed back extra days.

The workers here are always so helpful and cheery. I just learned that they are a UPS drop-off…read morepoint. There isn't an actual UPS sign or desk. I just found this out on the UPS site. I gave the cashier my package, and he scanned it in. Love having this option on Sundays and outside those hours when UPS stores are already closed!

So just as a heads-up when looking to fill prescriptions, I advise to move on from here. This…read morepharmacy lacks efficiency and professionalism. Additionally, CVS, nor their pharmacy, pick-up phone calls so customer service is poor, and you end up in voicemail chaos. Meijer down the street is superb-- use em you will thank yourself, lol

worse experience ever! got out of surgery and they told me they couldn't fill my prescription. I…read morecalled the on call doctor who had to call the. and he said the pharmacy made a mistake and I could pick the prescription up at 6:45. the pharmacy called back and said they didn't even have the medication and that they close at 7. Absolutely horrible!!!! the pharmacy technician couldn't answer why he couldn't fill the prescription! they need to train their employees or if your that illiterate go work in fast food! not a pharmacy!

I had to redeem a cash reward on a friend's Insurance card (he asked me to do it because he was out…read moreof the country) Girl at register ((Tjin?) worked very hard to get things straightened out. Her professionalism and patience was greatly appreciated. Service at this location is exceptional.

charges different prices for same prescriptions regularly, then doesn't fill the entire…read moreprescription, charges you for a full prescription, and when you go back to get the rest of it they say "it's already been filled". nothing is filled the same day because fuck us... had to wait a month and 2 days to get insulin. then they shut down for a week without notice randomly. because "we don't have enough workers" defrauds customers.

Complaint: racist remarks…read more Overheard one of the two cashiers after having an argument over a coupon with a man say after he left "it's just these foreign men have no respect for American woman and imagine how they treat their own women" "they are just always so rude". This is blatantly stereotyping and a micro aggression not to mention plenty of people of all backgrounds get upset over coupon rules and what is and isn't a coupon. It is just upsetting to stereotype when lots of people have done this. I hope this store learns to stop saying such things behind people's backs.

Your typical Walgreens shop. Convenient location at Princeton Glendale and Union Centre. Usually…read morewell stocked and organized. Can find some some useful markdowns as well if your a bargain shopper. Staff is helpful and they usually speak as you approach through out the store. Recommend signing up and use the balanced rewards program. Cashiers are usually helpful in making sure to utilize any coupons that are published in the store add even if you don't have one with you.

It is nice to find a family owned, downtown pharmacy that is fully stocked and full service…read more I desperately needed empty gelatin capsules and while not a regular item that they sell, they sold me a 30-day supply while I await the delivery of my bulk order.

I absolutely love the costumer service. It's a big pharmacy with a small town feel. They go above…read moreand beyond!! I love coming here. Thank you

Best CVS Pharmacy in the area. The pharmacists are very efficient and kind. They have even started…read moreto recognize me by name, which is very appreciated and unexpected! I definitely recommend transferring prescriptions to here if you've dealt with long wait times elsewhere.

Rudest people running the pharmacy ever . Wouldn't even finish the prescription they have dropped…read morethe ball on for 3 weeks now . I will have to come back again for a 4 th time . This is completely the pharmacy fault . My prescription has been filled by them for 7 years ever 3 months. Now we can seem to order the meda we need in a timely manner. Then they get them in and want me to pay full price to get meds today or I can come back tomorrow for cvs incompetentcy! Worst pharmacy ever bo customer care . This place has lost my business after 10 years. Cvs get your crap together. Know wonder your reviews are what they are .