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    Sam's Club

    3.4 (29 reviews)
    Closed • 9:00 am - 8:00 pm

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    Reviews With Photos

    Calvin the rude "manager"
    Luis A.

    Today I had the worst experience I've ever had at any sams club. The "manager" Calvin was extremely rude to my wife and I because they messed up a cake that we ordered and we just wanted a new one with what we ordered. When I showed up to pick up the new cake he had the audacity to tell me he was going to revoke my membership, had three guys escort me out and rudely asked for the cake back so he could resell it after it had already left the store for a few hours. Calvin is very unprofessional and rude.

    Nobuyuki S.

    I came across this Sam's Club while looking for Jungle Jim's, when the navigation pushed me north instead of south. Of course, the current construction in the area didn't help. Entering the building, I was greeted by a pleasant person. Have you ever noticed how much more pleasant most employees are working at Sam's Club vs. Walmart? While the electronics were to the right, the layout of the department was different than most, and coincided with the store at Washington, PA, the movies being in that department, instead of with the books. They really like to hit you with those expensive TVs as you enter the building. I always feel as though I should take 4 or 5 from the front row home with me. Thankfully, Sam's Club refusal to accept Visa keeps me from doing anything silly like that. While I looked through the store, I really didn't find much to cause me to buy anything. I'm even considering letting my membership lapse because they just don't seem to fit any longer. They have a few interesting things but I suspect the competition (BJ's Wholesale, Costco), have got the better merchandise lately. Also, where Sam's Club has fuel, they are slow to add diesel fuel and I don't use gasoline any longer. Sure, they still have items in the food that are good, and they have GNC vitamins at a major discount ($60 vs $20?) that I've been taking but $45 per year for a few things and no fuel just doesn't add up.

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    5 months ago

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    18 days ago

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    12 days ago

    I will shop here again. Snacks are sold there and the service is good and the ambiance is okay.

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    9 months ago

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    5 months ago

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    Ask the Community - Sam's Club

    Review Highlights - Sam's Club

    “I hadn't been to a Sam's club in many years but my fiancée got a membership through her work and we decided to go on a Saturday.”

    Mentioned in 2 reviews

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    Jungle Jim's International Market - Tripped up so many folks!

    Jungle Jim's International Market

    (559 reviews)

    $$

    Eastgate

    On a recent trip to the Cincinnati area to visit with family, we made the stop at Jungle Jim's on…read morethe first afternoon were were in town, which was on a Saturday in September. Jungle Jim's International Market is truly unlike any store I have ever been. It is hard to describe, but it is a grocery store, international market, restaurant, bar, and more, but all on steroids. They even have their own podcast! There are so many sections and areas in this store, that if you truly took your time to shop, it would probably take an entire day to see and experience it all. It is a must-stop if you are visiting Cincinnati, or are local to the area and have never been. There are two locations of this business, but we visited the Eastgate one this time. It specifically is located on Eastgate S Drive, in a strip with a few other businesses on each end. This is in the heart of the business district for the area, so it is not hard to locate and navigate to. The signage on the front facade is huge, colorful, and distinct. There is even a tram-type vehicle suspended above the street, so you will not miss it. Since this is in a business-heavy area, there is a ton of parking all around. We visited on a Saturday, and the parking lot out front was quite busy, but we still had no issue finding a spot just a minute or two walk away from the entrance. Once you walk in, that is when the fun begins. There is so much going on throughout the entire store, but in a good way. Similarly to a typical grocery store, there are different departments and areas for different items. However, the size of everything here is so much more grand. Each section could truly be its own store, given both the footprint and the variety of items available for purchase. This goes for both the "normal" grocery areas, as well as the international and specialty items. Not only is the variety of items available impressive, but the manner in which they are displayed is also very appealing. Each area is decorated with large displays and signage that hang from the ceiling, giving the whole place a whimsical and fun atmosphere. It is fun to not only shop the products, but see what kind of decor and sculptures will find you in the next area. I loved the beehive with rotating bees in the honey section! In addition to grocery and other food items, there are sections with cookwares, beer/wine/alcohol, cigars, clothing, pet items, seasonal items, and much more. I am sure you could do your regular grocery trip here, but it might take you a little longer due to both the size of the store and desire to peruse all of the different items they have! Another fun aspect of Jungle Jim's is the variety of dining options. There are several places to purchase prepared foods, most of them being around the bar area. There is also a Sushi section near the main entrance. The full-service bar offers different tastings, weekly specials, alcoholic slushies, and much more. We took some time to enjoy a brew during our visit. It was fun to walk around and shop while enjoying some beer. The store has different areas and stations for tastings, samples, demos, and events. They have an entire calendar on the website that outlines some of the various tastings and events they have monthly. Some of my favorite sections in the store were the Bakery and the Sauce/Spice area. The Bakery has many different fun and unique items that they make themselves. There are also different vendors and other local businesses featured not only in the bakery, but throughout the store. As far as the Sauce section, I truly have never seen so much hot sauce variety in my life. It is really fun to look around here and find something that you did not even know existed. The service here was very good overall. There are a lot of employees, and everyone we interacted with was helpful. Tons of checkout lines were open, and we did not have to wait super long to make our purchases. The bar had a slightly long line, but it was not terrible. There are some good values to be found here, if you look in the right places. I would definitely look at both the weekly ad and signage around to find some good deals. On our visit, I found some energy drinks for about $1 a can, which is a very good price. Some things will be more expensive, given that it is an international market, but overall I thought the pricing was fair for most items. This is a must if you are in Cincinnati for any length of time. Definitely budget a few hours if you want to look around and see all the store has to offer. I would advise grabbing a cart and your walking shoes, because the store is very large. I always love coming here and checking out the selection, even if I am not necessarily hunting for anything specific. This place is great for anyone, as there will be something you will enjoy or want to try here. Plus, they are a locally-owned business supporting other locally-owned businesses. Highly recommend stopping at Jungle Jim's!

    Finally took the time to properly visit this place after relocating to the area, and I'm in love…read more It's got the quaint charm of a roadside attraction, but on a massive scale with more products than you will ever get the chance to try in your lifetime. The first experience shopping is almost overwhelming - it doesn't feel that big at first but it just keeps going and going and going. You can find some crazy deals scattered around. The rear entrance takes you directly to the (huge) liquor section, with a full bar where you can grab a drink while you shop. I recently heard about the story of Jungle Jim's starting as just a humble food stand in the 70s, which over time expanded to the attraction that it is today. It's not every day you see a store this size that's not owned by a billion-dollar international corporation. They're Cincinnati locals, family owned, made their success, and continue to provide value and entertainment to the families that visit. It's great to see. If you plan to visit, expect to be there for at least a couple of hours!

    HomeBuys - Half empty box they sold at full price

    HomeBuys

    (7 reviews)

    Pleasant Ridge

    I'll admit, I like to save money where I can. Who doesn't? So when I saw a billboard for Homebuys,…read moreI'll admit I was curious. Yeah, there are a plethora of discount stores out there, so it takes a lot to stand out among them. Well, one stop by Homebuys told my lady and I all we needed to know. This place has SO much stuff at GREAT prices. We went somewhat on a whim one night after I'd casually mentioned it to my lady... And we left with a couple bags worth of excellent deals. The place itself is pretty big and they have a big variety of goods to offer. From food, to furniture, to clothing, to home decor, to wine and beer, to party favors, to toys... So much to see! The staff are really nice too. I think my lady and I were almost overwhelmed by it all! So far, we've gone back at least twice within two weeks for more deals. This isn't your average discount shop, it's BETTER, and much better maintained than Ollie's or Dollar General plus much more variety. Plus they actually have good craft beer and wine (Big selling point for ME there!). I'm pretty sure my lady and I will become regulars here for all the great deals!

    They sold me a package of tide Evo that had been open and stolen out of for full price when the…read morepackage was only 2/3 the way full. I can't reach them on the phone to call about the issue because the number is disconnected. I'm hesitant to take it back because this place is so trashy, I imagine they would accuse me of stealing it! This place is ghetto, no AC, and they sell expired food and cosmetics. If you're really desperate to save some money I guess this is a good option, but good luck not getting burned on bad quality products.

    Cappel's - Who do you want to be your Valentine? Say it with these great decorations!

    Cappel's

    (13 reviews)

    $

    Disappointing Experience. Lack of Transparency & Customer Service…read more I paid $172 to have several dozen balloons filled with helium at the Cappels in Blue Ash for a 3/29/26 event. I called a week in advance to confirm they fill balloons purchased elsewhere. I was told yes, given a price estimate, and specifically told the store was closed on Sunday, so I would need to bring them in Saturday. (I was accused of calling the wrong store. I did not and my phone log is proof) I dropped the balloons off Saturday afternoon and paid in full. By the next morning, all but one balloon had deflated. Since I was told the store was closed Sunday, I had no way to address the issue before my event. When I followed up, I was told they don't guarantee balloons purchased elsewhere, a policy that was never disclosed. Only later after informing the owner that my negative review would be left on social media, did she offer a partial refund, which I declined, as the service completely failed and was left with no balloons for my event. Mistakes happen, I get it but it's the lack of transparency, accountability and willingness to back the customer when THEIR services obviously failed. Customers deserve clear communication and fair resolution. DO BETTER CAPPELS! I definitely will not return.

    I love the customer service I get when I go to Cappel's! I was looking for NYE-themed decorations…read moreand found a wide variety. Upon walking in, I couldn't help but see all the Bengals decor! I walked away with Bengals "Who Dey" decor just in time for Monday nights football game. Whatever the occasion, you'll find it here! Although I'm in town visiting in-laws, i love to support small and local businesses!

    Sam's Club - wholesale_stores - Updated September 2026

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