Hotel staff was rude and took forever to come to the desk when ask simple questions. When expressed…read morehow rude she was she stated that if I didn't like the accommodations I should just check out

This place is disgusting. There is blood on the sheets!!! OMG!!! (No! It isn't mine!!) I wish I had…read morebeen able to see the reviews before booking on Booking.com. I'm driving home from Fargo because my mom passed and I had to deal with her estate. I am driving a 15' UHaul and towing a car on a trailer. The wind has been absolutely a beast and have spent 12 hours driving slowly. I AM EXHAUSTED!! I get here at 2 a.m. and want to relax, but can't. The "bathtub" is shallow (if bathtub is listed, it should be a big bathtub in a king size room, not just a hotel size--that size is a given) but, worse than that, it has hair in it and this slime on the bottom that I'm afraid will give me fungi (it is SO unclean and unsanitary), the floors & carpet are sticky, there's no carafe in the coffee maker, and even the window is dirty. I am incredibly disappointed and disgusted. They should NOT use the name Radission. I demand a full refund. This is NOT a peaceful night's sleep!! Ugh!!

The hotel is easy access to our family's home. Front desk people were very cheerful and friendly…read more Hallways very well lit and clean. Breakfast area was bright, sunny, neat, and clean. No sloppy drips, food scraps, or messy floors. I really liked having the coffee/tea area separate so people didn't have to step around those getting food. Garbage bags were emptied and tables cleared. Most of all, this property was CLEAN!!! We've stayed here once before and will stay again on our next trip to Lincoln.

Great Choice beds & soft linens! If you're thinking this…read morewill be a step down from a Comfort Inn & Suites you'd be wrong! Hotel is about a mile from I80 & very quiet. Lots of food choices near. Staff at check in & check out very friendly & helpful. Free cookies at check in. Snack bar with drinks, candy, & ice cream. Breakfast beautifully presented & lady was constantly refilling. Protein choices / eggs, sausage, yogurt, string cheese, peanut butter. Also had fresh fruit, cereal, waffles, & 4 juice choices. Offered a snack bag on checkout - water, 2 Oreos, & mini M & Ms. Loved it! Will be back!!

Free breakfast was outstanding Comfortable bed…read moreLocation was convenient Close to Cracker Barrel

Very nice hotel that was clean and with a friendly staff. Rooms, main areas and gym were all…read moreclean. Only complaint was breakfast. Staff was either rude or did not speak English. They ran out of food a half hour after opening and did put anymore out. Would not answer any questions when asked about more food. Overall a good hotel, breakfast is not a priority for me.

Great staff and accommodations. Quality accommodations with all the benefits you'd expect from a…read moreHampton Inn.

It is conveniently located and I love they only charge $10 for a dog fee (whereas the Hampton Inn…read moreright next door wanted $175 to let a dog stay!). However, the hotel is very plain and worn. The room smelled very musty and the carpet seems damp and not clean. The bed was comfortable and the bathroom was clean but the furniture was tired and the whole place needs refurbishing. It's bare bones service - no info on breakfast, etc. I won't stay there again.

First room was disgusting, had a left over poop in the bathroom that was lovely to find, along with…read morethe stench of feet, poop and musty. Dead bugs in every corner and a huge spider ran across the bed. It was nice that they were able to move us to a new room. Overall the hotel is rundown, pillows and sheets are needing to be thrown out due to wear and smell. It's nice they offer breakfast but with the way the hotel is kept- wouldn't trust the food they put out.

The good: check in was quick and easy. The bad: The…read moredriveway, parking lot, sidewalks are all in serious disrepair. Gravel, loose stones, eroded, dangerously uneven. Carpets in hallways and elevators are filthy. We werent sure the room had been cleaned. Our bed looked like it had not been made. A crumpled mess. But the towels were fresh and trash cans were empty, so we assumed the bed was supposed to look like that :( No cookies when we checked in or returned from dinner. In the morning there was no creamer for coffee. Final straw. We were a large group of Corvette owners that had booked 10 months in advance .... it would seem that arrangements could have been made to be prepared. Very off-putting. Won't stay at a County Inn & Suites again.

I had a very concerning and uncomfortable experience at this hotel and feel it's important to warn…read moreothers. When I first checked in, I was given a key to a room that was already occupied. The front desk employee was polite and apologetic, but accompanied me to the next room late at night, which made me uneasy as a woman traveling alone. The second room was clearly not cleaned--there was an unmade bed and used towels on the floor. The third room I was assigned was acceptable, but it did not have a security chain on the door. Given the earlier issues with rooms being incorrectly assigned, I did not feel safe and was worried someone might enter my room. The following morning, I went down for breakfast shortly after the posted start time of 6:00 AM, but nothing was set up and no staff were present. When I called, I was told breakfast started at 6:00. After explaining it was already past that time, I was told it would still be a while before anything was ready. I raised my concerns about the previous night and asked about a possible refund. I was told someone would look into it and follow up, but I never received a response. After multiple follow-up calls, I finally spoke with the same employee who had checked me in. He was extremely rude, denied the situation occurred, and repeatedly accused me of being "the kind of person who takes advantage of a situation." He also refused to let me speak with the manager (his cousin), claiming he was unavailable. At this point, I am less concerned about a refund and more focused on making others aware. The lack of proper room management created an unsafe situation, and the dismissive and hostile response from staff was unacceptable. I would strongly caution anyone considering staying here, especially those traveling alone.

we paid for a queen room got a double . only 2 wall outlets not near the bed . refrigerator stunk …read more told front desk and it got sprayed down . same night it stunk again told mgmt he didn't seem to care . said he would be back in the morning never came . asked for towels maid said there were none . I commented I would never stay here again . last time we were here it was great . went way down hill .

Decided not to drive straight through and stay the night in Lincoln, NE. The 'Making you happy…read moremakes us happy' motto they have in their entrance way was a nice greeting. The person who checked us in was friendly and personable. They had umbrellas in a quaint holder by the front door which was great and I would have borrowed one had he not driven under the awning and unloaded us. And of course, being a man, he didn't need an umbrella for the rain. The room was fairly large and I did like the amount of closet space. Sometimes the closets are so small. I was able to hang out damp coats and clothing items to dry. The one complaint I have is the sink counter is too tall and the sink set in it too far back for a short person to lean over and not make a mess everywhere. While brushing my teeth I managed to drop toothpaste on the countertop. And it was not comfortable rinsing my mouth. We also didn't check our pillows so he ended up with a fluffier one while I had a flatter one and we switched in the morning when we woke up as it was uncomfortable. There was a bench at the foot of the bed which was also tall - my feet couldn't reach the ground. He found it hilarious but it made putting my shoes on more challenging. I appreciated the extra lengths they took to make the room clean for us during a pandemic. The hot breakfast was provided in the front dining area and there was a good selection of different breakfast items. I chose a cheese omelet with sausage links, orange juice and water. The food was average hotel fare. He had a small danish. It was bite sized. He didn't care for it. What I will applaud them for is having water, tea and coffee available at all times it seems. They were on little tables in the lobby area. Extremely dislike when you have to pay for that like at some hotels. I also had a yummy cookie. What a pleasant surprise. It was soft and tasty and delightful after a long drive. And their little snack corner was well stocked with little necessities, drinks and snacks. Overall verdict? A very pleasant stay and restful to boot.

Very nice facility, the air conditioner did not work in our room and the evening clerk, (whose name…read moreescapes me) was very quick to provide us a room right next-door door, which we moved into easily - it had great air conditioning. The staff at this hotel went above and beyond, the rooms are very nice and we would definitely stay here again.

Our car broke down on the nearby freeway, and we were lucky enough to be able to make it to this…read morehotel while we waited for repairs. Remarkably inexpensive for the high-quality stay, and lots of great restaurants nearby that are also remarkably inexpensive compared to what we used to in Los Angeles. Miles at the front desk was particularly helpful, and he really deserves a raise. My experience here has left me singing the praises of both this hotel and Lincoln in general.

Pros: -conveniently located within walking distance to great…read moreeating options -sanitizing stations throughout the hotel -Digital checkin on the app, never had to visit front desk -hot breakfast offered -staff is very accommodating and knowledgeable of the area Cons: -Not confident in the cleaning processes stated in the room -digital room key will not work if you are on the phone, but this is an app down fall with all Hilton hotels It was such a relief to see that Covid cleaning processes implemented, but I do not feel they executed properly. Upon entering, there was a seal put on the door My remote was placed in a plastic bag (liner bags used for ice buckets), but there was visible stains (possibly splash of coffee with cream?), so I decided to wipe it down. The alcohol pads were FILTHY. On the plus side, there is plenty of sanitizing stations placed through the hotel. Hot breakfast was available for $6.95, and is basically a buffet but the staff serves it for you. Service was excellent, and there were tables reserved for social distancing purposes. Unfortunately I think that guests moved these "reserved for social distancing" signs for their own convenience, and a maskless family of four ended up sitting directly next to me, which made me uneasy. I am here on business that requires a 15ft cargo van that would not fit in the garage. The front desk was knowledgeable enough to know the closest parking lot that could accommodate large vehicles. I was very appreciative as I searched for awhile before calling the front desk. It was 2-3 block walk, but it's better than parking in the 2-hr street parking!

There was great parking and it was close to other businesses like restaurants and convenience…read morestores. I had made our reservation as we just entered town. It was late and I was very tired and quick. So quick that I didn't change the number of guests from two to three. We had gotten an extremely great deal using our points and I was worried there would be an issue when we arrived. The reception employee let our third guest, our son, stay at no extra charge. I was so relieved and ready for sleep. When we entered our room I was highly impressed with how roomy it was, how clean, quiet and comfortable. We noticed that check out time wasn't until noon so there wouldn't be any rush to jump up in the morning to leave. The next morning we checked out the indoor pool and work out room. With the pandemic there wasn't a hot breakfast. My son went to the kitchen area and got our free grab and go breakfasts. The sack contained a bottle of water, a small banana nut muffin, a oatmeal raisin bar and mandarin oranges. There is also coffee and juice available 24/7. The staff here is so kind and friendly. When we were ready to leave we found out that we never unplugged our cooler and our battery was dead. When we asked the staff for help they immediately assisted. They said it was part of their service to their guests and they even keep jumper cables behind the front desk just in case they're needed. We were so pleased with our stay here we're already planning another trip. When they asked us if there was anything to make our stay better my husband said he would've liked a coffee pot in the room so he didn't have to hurry and get dressed to keep coming to the lobby to get cups of coffee. I still give this place 5 stars, I feel they went above and beyond to make our stay enjoyable. We was on the first floor but there is an elevator inside to help getting to the other floors. An A+ hotel and we'll definitely be back.

What a dump! Cock roaches in 324. Broken flush handle on a toilet that ran all night. Refrigerator…read moredid not work our entire stay. No working elevator. And, the tub holds water during the showers. Do not waste your money on this rat hole. Get a room at the Tru by Hilton next door. The price hike in this place is unreasonable. Avoid at all costs!

We brought a small group in for an event and they pit out a great spread. The food exceeded our…read moreexpectations and the space was nice.

Stayed here recently for a few nights. It was quiet, that is a plus. We stayed over the weekend so…read morewas thankful. Pillows were great. That was it. The was so humid, the moisture in the room was so bad two of the walls were wet. The mirror looked like the picture I posted the whole weekend. We asked to change rooms, nothing available. We stayed on the first floor where when we wanted ice we had to ask for it at the front desk. Don't think we will be back.