This is the best hotel in. Let me explain why you're in La defense. Which is great because you have shopping malls, you can get anything within walking distance there's no cars You can Literally walk 100 feet and you're in subway station one You can take the 1 to all the attractions Or a connecting line You can walk over the bridge and you're in the best part of Paris Neuilly The hotel staff is great speaking Spanish French and English zackaria And Gabriel Were great concierge and helped me out The only negative thing is there is no pool So in the summer if it hits 100 For kids, you could take them to the acclamation park Or take a bus to a public swimming pool Note In the summer, the kids like to party, so don't be surprised if you see some young ones This is my third time staying at this hotel and I feel like it's Home The best value for the money is if you can get a VIP room with the open bar breakfast Hors d'oeuvres included Special note If you are traveling with somebody with a medical condition, the American hospital is within walking distance There is construction on the Esplanade read more

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This hotel is located in La Defense. Modern part and high rise buildings part of the Paris. For Emily in Paris fans, this is where Alfie's apartment was. This hotel is not bad, if you plan to visit for couple of days. I have stayed in better hotels. Honestly I was having issues with the WiFi. I was not able to connect to Internet during my stay. This is a nice hotel, but nothing special. This is not a luxury hotel like some of the hotels in Europe. Rooms are huge and comfortable. They offer continental breakfast. They also have restaurant located on the first floor. This hotel also has a roof top. They are open most of the nights , if I remember right they are closed on Mondays. Also, this hotel is in walking distance to Metro and shopping center. During my stay in this hotel. I didn't have any issues communicating with staff. All of them spoke English and were nice and friendly. Breakfast is offered for 25 Euros. You can request it when booking the room. Parking is 31 Euros daily. read more

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So this is easy, My wife and I come to France, fresh off a ten hour flight and an additional hour long Uber ride (our driver couldn't find the entrance and arrive at this beautiful hotel at 6am (reservation withstanding) only to be told that we can't check in until 3pm due to the hotel not having some check in system in place. Of course we're American and the entire staff is speaking French so there's already a huge handicap in place. My wife speaks to the Supervisor for a few minutes and then she comes into the hotels eatery to tell me this news. So we wait, and wait and wait. From 6am to 11am. The hotel now is bustling with activity and I see people coming and going as well as stopping at the front desk to check in. I literally am sitting here watching the "Supervisor" take check in after check in and the "Priority" of getting us into our room is amiss. She doesn't come by to tell us anything. When I approach, I'm humble and not angry and I request that we be put into a room and once they get their systems on line we can complete our check in. She tells me as soon as a room is cleaned we can be taken in. I have counted at least 5 people within a twenty minute period be checked in and given keys to rooms yet, the couple that was here at 6am that had a reservation is still sitting in the cold cafe next door exhausted and ready to fall asleep. I don't know much about this company OR it's standard but if you're American, Black, and arrive early, do yourself a favor and walk a brisk 230 feet to one of the neighboring hotels because clearly, this hotel does not care if you have a reservation, have flown 10 hours OR is supported by one of the biggest companies in America. I wish I could give half a star because that is how it feels. On a positive note, our Uber driver was at least entertaining. read more

Melia Paris La Defense - Hotels Near Me - Courbevoie, 92

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My experience at Melia La Defense started off well, but the overall summation is that this hotel lacks interdepartmental communication. Incident #1: We requested an iron, which does not come standard in the room. After 30 minutes of waiting, we had to call again to remind the staff before they finally brought it. Incident #2: We requested room service and they brought the wrong meal. When they delivered the correct meal, I was disappointed to find that it was cold. This person who delivered the food said he'd be back with the ketchup we requested. He never returned so I was not able to tell him about the cold food. Despite calling room service to get a replacement meal (sorry, I'm not spending $30 on cold food), they never answered my call. I walked down to the front desk and they couldn't get a hold of room service either. I was told they would have room service call my room. No one ever called. It appeared the staff didn't even attempt to resolve my issue. Incident #3: The day prior to leaving, I told the receptionist at The Level that we would like to request late check-out for the following day. She pulled up our reservation, made some notes and then told me the late out check-out was confirmed. The next day at Noon, we had 2 people stop by our room to tell us we were past check out, and also received 2 phone calls from the front desk. I told them we had already coordinated late check-out the previous day. Finally, we just decided to leave the hotel as it was becoming too much of a hassle to deal with staff. Despite paying for a room on "The Level" which is supposed to come with more amenities and personalized service, we did not feel like we got our money's worth. Hotel management really needs to work with staff on organization and communication, as this particular property seems to be poorly managed. If you're looking for a hotel in a great location near transit, Melia is a good choice. However, if you're looking for a hotel with excellent customer service, I'd choose elsewhere. read more

The hotel was Beautiful, tye Breakfast was good, they charge $10 for a bucket of ice for my room. This hotel has no wash cloths,, this hotel cable has only one channel with Enlish news, if you have other people from all the world why would you only have one English speaking station. Should have different remote. The room was hott the worse air system. I was charged upon leaving still dont know what it was for.. the front desk staff was friendly. The housekeepers was rude. The hotel was clean. I dont recommend this hotel.. I should have moved to a different location. I just didn't feel like the hassle of it all. I went to celebrate my Birthday. read more

I love the hotel Ppl are very friendly And hotel is very respective Fancy Room is big Best view of Eiffel Tower from the premium room Bed is comfy read more

Melia Paris La Defense - Hotels Near Me - Courbevoie, 92

This is probably the worst hotel I stayed in in terms of services. The whole establishment is a bunch of cheapskates. Let me establish the baseline first. My range, from mandarin orientals in Asia, Sofitels in Europe to Hampton inns on road trips in the US. Boy am I shocked. I thought I venture my inquisition into the Melia Chain, The Spanish chain that is decent sized. Services are very minimal, carpet very dirty. Will not change out bed linen even if u leave the card on your bed. If u try calling 9, the Melia connect. good luck getting someone who can understand you. In my experience they change sheets one time for the total six days that I requested. I am battling a stomach flu and change of bed linen is the least that I beg for. Very uncertain level of housekeeping. Someday you come back to a room of no toilet paper. Your toothbrush tossed out of the the rinsing cup and into the sink. Room service ran out of menu item. Late night service, according to the menu is available from 2300 to 0600 the next day. Called the "9" at 3am. Response: "no menu item left" Have I try to communicate this to the management. You bet I have. And did anything change? No at all. It's like housekeeping will do their own thing. Just prepare the change to tip and request stuff from room service in the evening. I am talking about Everynight of your stay. My fellow family travelers, business travelers. Don't make the mistake that I did. After reading countless review on tripadvisors and still decided to try this hotel because of the view and the new age or the property. Big mistake. If you have to stay at la defense, try Hilton or Sofitel across..... Bon yoyage. read more

Melia Paris La Defense - HOrrible climate control. Slow and difficult to control. - Hotels Near Me - Courbevoie, 92

The hotel itself was nice, but not anything extra special. The staff were friendly, but the room key kept deactivating. I had to go to the front desk almost every time I came back into the hotel and I even kept the key away from any other magnetic cards or devices thinking maybe that was the issue. Sometimes the cue was very long and I was so tired but still had to wait just for the key. I asked staff to tend to this issue as it was getting ridiculously annoying and nothing was done. When it came to this issue, the staff were very rude as if I had done something wrong. You don't realize but something like this actually can ruin the stay, and it did. Won't be coming back. read more

there were a lot of issues during our stay. One thing they need to improve on is whoever answers the phone- sometimes no one answers. esp at night. One mgr was not helpful at all while the other one was a sweetheart. The light brown/dark blonde curly haired woman the works in the vip lounge was a sweetheart. Overall for the price it should have been better experience. The view from the room was superb. the last night I asked for a hairdryer-YES-hairdryer (because we had to change our room because our air never worked the whole time and it got worse last night) and the gentlemen who answered never sent one up-not to mention the people who clean and refill the snacks did not follow through thoroughly.. there are a lot of things I could say... get it together if you expect people to pay the hefty price of staying there. read more

My first trip to Paris, I stayed here because it was close to my office, and the service and food were great. I have stayed here a total of two weeks and has a good view of the Eiffel Tower. The food is very good and fresh. read more

The experience I had was not the best. The staff are rude and not professional at all. I was there as a tourist and my mask ripped apart so as I am struggling to hold up my mask, I go up to the reception and ask for ONE SINGLE mask and the guard who was a young gentleman was very nice and tried to speak English to me and helped me find a receptionist/ concierge. Finally when a lady arrived looking irritated, I asked her if if I could please have one single mask since I'm a tourist and it's urgent and I was going to take the metro. She refused very very rudely and said it is not their duty to provide masks.I then explained the situation to her that it was an emergency and I was even willing to pay and I didn't have time to go to a pharmacy, she refused again in a very very rude tone and said that they cannot give me one single mask. As I am also in the hospitality business this was very shocking to me. I had to take the metro with a broken mask. Overall this was the experience I had and it was very shocking to me about how much the lady looked irritated by a customer who was very nice and polite to her and was in need! I've never encountered something like this before. In the hospitality business, you should keep your customer satisfied. I had a vacation in Dubai a few weeks ago and compared to there the service was horrible. The staff at the hotel I was staying at in Dubai would go through anything to get me the thing I had asked for and get this hotel couldn't give me ONE SINGLE mask for an EMERGENCY!! read more

This is a great find. Reasonably priced, new and clean with the fabulous Melia breakfast. Do yourself a favor and get the breakfast included. This hotel is across the river in La Defense, however, it is right on the RATP and is only 10 stops away from centre Paris. There is also extensive shopping at the Grand Arch, which is one stop away the other direction. There is a M&S food hall there, bliss! And a Chipotle too if you are homesick. There is parking here, not that many spaces but I had no problems, left the car there the whole time. The Skyline bar is good if you are outside, very nice view of the City. Only negative is the lack of casual dining for later in the day, nothing really appealed to me. Other Melias, such as Girona and Barcelona have amazing authentic regional menus that are as good as it gets. This might need some time to work out. Anyway, this was welcome experience. Thanks to everyone for a great stay! read more