There's a restaurant in the Grand Hotel Tremezzo, it overlooks Lake Como & boy is it gorgeous…read more Staff is stellar, on point & gracious. Full bar & great cocktails. Came for lunch, what a nice surprise. Ordered the grilled prawns, after checking with the wait staff that the prawns would not come with their heads on, I was assured they were cleaned thoroughly & they were, excellent. Hubby ordered the risotto with asparagus, absolutely divine. As you wait, fresh baked bread, like a puff pastry is brought out to snack on, just heavenly. No dessert - we only leave dessert for dinner, so we have to return for dinner & definitely try one of their desserts! Word to the wise, this place is pricey, yet for me given the level of service & how good the food tasted it was well worth the price. No pics, too busy enjoying the view, the food & the people watching.

We had the absolute greatest experience here! We came just for lunch and drinks and to enjoy the…read morebeautiful views The service was incredible - very attentive, clean and pleasant. The food was some of the best that we had in Italy. The drinks were, by far, the most delicious we've had. Everything here is wonderful, beautiful and well worth it.

This review is for the restaurant Veranda as we did not stay in the Villa d'Este hotel…read more We came here for dinner on Friday night along with two other couples. Upon arrival we were told that the men needed to be wearing jackets. I wish that our hotel had told us because my husband had packed one, but luckily the restaurant keeps spare jackets on site for just this situation. The large dining room is incredibly old school with beautiful brass dining chairs laden in blue and yellow striped fabric. When they brought out the wine list I thought it was a joke because it was the size of a dictionary! For dinner I had the beet tartare and the veal filet. The soy marinated tofu was a little bit of an odd flavor combined the beet dish but besides that it was quite good. My husband started with the gnocchi and it may have been the best dish of the night, it was dynamite. In my opinion, my veal filet was better than my husbands beef filet and I also really enjoyed the petite eggplant parmigiana that came with it. Soufflé and ice creams for dessert were a big hit, but I was especially pleased because I asked if they had some dark chocolates off menu and they brought me out a beautiful assortment that tasted as good as they looked. Great restaurant if you are looking for an elegant evening out on the town or an excuse to use the dinner jacket that you packed but thought you wouldn't need.

Wonderful, elegant hotel, but an employee stole purchases I had made to bring home worth $850.00…read more While at dinner Someone made off with Lovely things I bought.

I can not say enough about this hotel. The staff went above and beyond when we got a flat tire and…read morespent all day trying to get our rental company to come out then ultimately helping us find a last minute private transfer to Milan. The hotel itself is beautiful with the most breathtaking view of Lake Como. Our room was clean and well appointed. You can reserve a seat on their shuttle to get to the shopping area, walking on the curvy mountain road with no sidewalks would have been impossible. The shuttle was always on time and well worth the small extra charge to use. Breakfast was included and was quite good, including hot and cold items. Due to bad weather, we opted to stay for dinner one night which I don't think I would do again. Our lasagna was not very good but honestly the view is so spectacular that you don't really mind. The restaurant staff was really hard working and there was never a long wait to get an espresso or a cocktail.

This is an amazing place with views that are so beautiful. The rooms are modern and very clean…read more What makes this hotel is the staff very friendly service, willing to help us with a rental car issue. They did it all with a pleasant smile and Italian grace. The shuttle to town was always on time and easy way to come down to town. The breakfasts were very good and again great service. Overall our favorite place in Italy on this vacation. I can't wait to come back!

The Bvlgari restaurant and staff are friendly and the service is exceptional…read more The food is flavorful and just right. I had the sea bass. It was delicious! It was the best piece of fish I've had in a long time. Overall, the Bvlgari brand is an important part of Italian culture. Their Milan hotel symbolizes their attention to detail with a timeless elegant appearance.

I I had high expectations for the Bvlgari Hotel in Milan, but unfortunately the experience fell far…read moreshort of what you would expect from a luxury property. From the moment we arrived, the hostess was cold, unwelcoming, and seemed genuinely uninterested in having us there. Rather than making guests feel welcome, she appeared to signal to the bar staff that there was no urgency in serving us, which set the tone for the rest of the visit. Service throughout was incredibly slow. We were given the wrong type of water, and our drinks took an excessive amount of time to arrive. Even more disappointing, one of the cocktails was completely undrinkable because it contained a bug. What was most surprising was the disconnect between the hotel's reputation and the actual experience. I have stayed at some of the world's finest five-star hotels, as well as much more modest properties, and have consistently received warmer, more genuine hospitality than I experienced here. Luxury hospitality is about making guests feel welcome and cared for. Instead, the atmosphere felt pretentious and exclusive without delivering the level of service that would justify it. Mistakes can happen anywhere, but the lack of attentiveness, warmth, and basic hospitality was impossible to overlook. At no point did we feel valued as guests. For a brand with Bvlgari's reputation, the experience was remarkably underwhelming. There are simply too many exceptional places in Milan to spend your time and money somewhere that makes you feel like an inconvenience.

This was a totally amazing place to stay! Elegantly done! Our room had a beautiful view of the lake…read moreand Switzerland. Great service! The buffet was elegant it was like being at wedding reception. The best part was getting a pitcher of coffee in the morning. It's hard to find a place where you can get a whole cup of coffee and not a shot of espresso.

Hotel Regina Palace is a majestic Art Nouveau building offering refined classic-style interiors and…read morelarge grounds with pool. It is right on the shore of Lake Maggiore, in Stresa. Rooms and common lounges are all decorated with antique furniture, rugs and historic chandeliers, all giving a sense of history and nobility. Rooms overlook either the garden or the lake and some also feature a spa bathtub. Service from checkin to bar service were out of this world. The spa is a great addition to your trip if your looking to relax, with a nice deep tissue massage, and then relax in the cave pool, hot tubs and saunas.

excellent breakfast, comfy room and attentive service. view of the matterhorn and a great location…read moreto get to everything in Zermatt

This hotel was fantastic. Staff were very helpful and breakfast was a perfect start to our day…read morereturning to Zurich. This hotel has a shuttle to and from the train station but it is also in walking distance.

Great proximity to the town & lifts. Absolutely wonderful service and our teens loved it, too…read more 10/10 would stay here to ski again.

Our favorite boutique hotel in Zermatt. Great view on the…read moreMaterhorn. Friendly staff. The rooms are well designed and comfortable. It is always a pleasure to spend time there in the winter and at any season.

This is a beautiful property with lots of amenities. Very good co-Ed spa, our room had a…read morespectacular view of Lake Maggiorie. It has a restaurant on property and lobby bar close to the center of town, breakfast included but very limited choices on the buffet. If you want cooked eggs it's $10 extra. For lunch and dinner we found the restaurant t to be pricey and not very good. Good gym, lots of windows and natural light, clean. I would say the big reason our review is getting a three is because almost every employee we encountered could use some training in customer service. They have a certain way of doing things at this hotel which is fine, but much better received when said with a smile, especially when the answer to your question is no. Usually in a four or five star property the staff try to accommodate guests. We didn't find that to be the case during our stay and would have enjoyed the no's and our stay there more had there been more yes's and the no's at least presented with a smile. Also the massage from the spa was not good, I paid extra for a deep tissue massage, it was like a pressure point massage not enjoyable. And the sheets and towels on property are hard and scratchy not soft as you would expect at a nice hotel such as this one. It's also strange that you cannot get two keys for your room, another no.

This is a beautiful baroque hotel - if you like that sort of thing. Everything is gilded in gold…read moreand covered in mosaics. They are celebrating their 150th year this year. While I didn't stay there, I did visit for drinks in the lounge. They have a nice full bar and all the drinks were made well. As per the usual in Italy, ordering drinks comes with complimentary snacks - little bowls of pistachios, chips, etc. Looked over the pricing for the rooms and I'd say it's reasonable for the area and level of the hotel.

We stayed here 3 separate times on our tour of Italy and Germany. The rooms are comfortable, the…read morelocation is excellent and best of all, the staff is top notch. Shout-out to Ricardo, Omar, and Arash for being so helpful and friendly.

Stayed here while in Milan and thoroughly enjoyed everything about this place. First and foremost…read morethe rooms were quite large compared to others we stayed at and they were completely up to date. The free WiFi was nice too as communicating via Instant Messenger and Facebook was our only real way to contact people back home in the States. The complimentary breakfast was very good as well. Most places we stayed at offered very little (some cheese, salami, cereal), but these guys had pretty wide spread breakfast offerings.