My eyesight had been getting fuzzy for quite some time so I finally decided to make an appointment…read morefor my first ever eye exam. I called up Valley Vision Clinic at the recommendation of my boyfriend to schedule. It was a very clean and nice office. The nurse took me within a few minutes of arriving to have a "picture" taken of the back of my eye with some new fancy equipment. Dr. Hall came in a few minutes after that and he looked at my eye pictures and explained what he was looking at. He even offered to print them for me to hang up, but sadly only one other patient has ever taken him up on that offer. The doctor was very personable and explained everything as he did it. We found out that I would benefit from some low strength lenses, and then explained the difference between prescription glasses and reading glasses like I had been wearing, ultimately letting me make my own choice on what to do. Since my insurance doesn't cover routine eye exams, I paid $110 for the exam. They do take health insurance, though, if it covers the eye exams. I would recommend this clinic, and will be going back yearly while I live in Grand Forks.

I interacted with one live, "IN person" person during my entire exam. Seth: you were great. I saw 2…read moredifferent techs and the actual doctor on a monitor. WHAT? I asked Seth if I would be seeing an optometrist. He said "yes". Technically he didn't lie: I "saw" an optometrist. BS you guys - tell patients that we won't actually be physically, in person "seen" by the actual doctor.

*edit- 2/10* The owner reached out to me and today we had a productive conversation on the matter…read more My issue with Dr. Tyler remains, but after my conversation with the owner I expect I will return at a future date. Last week I was in for an exam. The doctor I saw, Eric Tyler, is the worst ice ever seen. I literally ended up walking out without completing the exam. He was rude, right off. Didn't even give his name, I had to find it on some paperwork. I was planning to get contact lenses. It's been some time since I've had them, soni was struggling to get the first one in. Rather than let me continue to try, he said he'd do it, which I wasn't comfortable with but didn't feel like he was giving me a choice. The first went in fine, but the second would not align properly. He attempted three times, and it would not work, and during the attempt he poked my eye quite hard. I became irritated and uncomfortable, and decided I would worry about the contacts at a later date. I told him to stop and I would just do the standard glasses, but he insisted that perhaps the prescription was wrong, and asked me to redo part of the exam. At this point, my eye wasn't focusing properly and when I told him I couldn't clearly see the chart anymore, he said that there was no reason and it didn't make sense. I was angry by now, and terminated the exam, removing the one contact that had been successfully put in and leaving the room. As I was leaving, he rushed into the waiting room and declared to his nurses very loudly how I was "having a panic attack" which was not even remotely true. I was angry and I was frustrated he wasn't listening. I don't know if there were other people besides my girlfriend in the waiting room, and find this behavior very unprofessional and inappropriate. I left the building. I learned from my girlfriend, who was seen after I left, that he talked to her about what happened (again, very unprofessional) and that he tried to say it was my fault because the lense had become too dry from the multiple attempts. My eyes were literally watering during this so that is false. I should point out that I have no idea if he actually knew it was my girlfriend he was talking to. For all I know he thought she was a complete stranger to me. Even if he knew, what right dies he have to discuss my exam without my permission? I will never go back as long as "Dr." Eric Tyler is there.

They used to be good, but their staff couldn't handle their text notices, billed me for a canceled…read moreappointment, and then called to make excuses. Time to find a new eye doctor.

Front desk staff try hard to help though which was appreciated…read more I was starting anew which comes with issues sometimes.

Always find away to not let you use your vision insurance, basic eye exams nothing different…read more Billed my medical insurance not my vision so they could hit me for another $250 dollars for nothing. Dirty business

First of all, the Doctors are great. That is NOT my complaint. My real complaint is towards one…read moreof the people who sell the glasses. I recently had cataract surgery and after a couple of eye exams later I was told to go and get a set of prescription glasses from the people who sell and fit them in the clinic up front. I talked to a sales lady about getting a pair and that it would be paid for by Medicare. She said she'd never heard of that and tried to sell me some high end frames and lenses for which she said Medicare would pay a partial part. I think she was misleading me because I phoned later and talked to a great guy named Seth who asked me to come in and talk to him the next day. I came in the next day and he pulled out some standard frames and lens options and told me that, if I didn't get any options, Medicare would pay for the glasses. I believe the sales person I first spoke with was trying to get me to buy high end glasses for the commission she would get on them. This is a misleading practice that might take advantage of elderly people who don't know their way around Medicare. In effect, it is a scam on the salesperson's part in my opinion. Always be careful, my elderly friends.

I had my eye appointment yesterday with Dr. Steven Gander. This was my first appointment with him,…read morehistorically I have been seen at the Altru Clinic. My Altru eye doctor left her practice at Altru and a friend recommended I try Dr. Gander. I was so impressed by the thoroughness of the exam and the explanations for the results of each exam. My previous eye appointments have never been this thorough. I have borderline glaucoma so my eye health is important. I am very very thankful that my friend Lisa recommended Dr. Gander. Excellent exam, excellent service, and the staff are very nice.

From the owner: Opticare Forks Vision Clinic provides vision and eye health examinations. We prescribe all kinds…read moreof contact lenses--very often you receive them the day of your examination. We also have a full line of quality fashion eyewear.

I have always loved opticare...but we live 1.5 hours away so I schedule family appointments all on…read morethe same day. So i scheduled our appontments on a Thursday after school so the kids wouldnt miss school and on a day that finally worked fornmy husbands work schedule. I scheduled appointments at least a month in advance. Then the day before our appointments i was told that they double booked my appointment and would have to have my appointment an hour later...but with kids and the distance that doesn't work. No concern from opticare. They have always had great customer service but clearly that has changed. I will be looking for another eye doctor.

Eye exam 99.20 Contact exam 46.40…read moreTrial contacts 21.00 Contact & glasses script & 1 pair of trial contacts $166.60 They wanted me to order 2 boxes of my contacts (57.49/box on contacts.com or $49 if I order 4 boxes) for 168.40. rip off. They told me they were competitive with other offices in Grand Forks, but both Pearl Vision & Valley Vision are around $112 for contacts