Kelli recently worked with us on a purchase of our second home. She was knowledgeable, punctual,…read moreand tenacious in keeping the process moving smoothly. We are looking forward to selling our first home with her once we move, and would recommend her without hesitation to anyone looking for someone who is an expert in the Pearland area.

I worked with Kelli from out of state to sell my sister's house in Webster. Kelli is a true…read moreprofessional! Her communications are very prompt, and she worked tirelessly to sell this home, scheduling many showings. We received a higher price than expected for the home, and Kelli was on-point through the whole process. During the crazy Texas freeze, Kelli went to the vacant house to make sure things were protected from the cold. Simply put, she's a fantastic realtor.

My business partner met Frank and Sammi while travelling abroad. He saw their active postings on…read moreFacebook and reached out on a listing by the beach in Galveston. We live out in California so I was feeling uncomfortable since I wasnt the one to have met them. My business partner assured me they are sincere and know their niche. From start to finish and even now beyond the sale - any questions we have they're always on point and readily available via cell phone. During the entire buying process they gave us great advice about changing a few things to make it work for us. If they did not have the answer they would find it for us and it made the process easier, rather seamless. Sammi is so sweet and very professional in everything she does, and Frank was there to help us navigate through all the tedious paperwork. The two make a great team and if you are looking for a Nguyen (win) win on buying or selling your home look no further!!

We met Sammi and Frank at an open house in Lago Mar. we were looking for a home on our own since…read morewe have an aversion to normal realtors, lol. We found Sammi, and Frank, to be very different from normal realtors. They were very responsive and knowledgeable of the market and greater Houston areas. I can't recommend these 2 enough. If you are in the market, either to buy or to sell, please contact this couple for a pleasant, caring experience.

Sheryle Campbell was a delight to work with when selling my mother's home in Houston. Her extensive…read moreunderstanding of the market and keen attention to detail greatly exceeded my expectations. I couldn't be happier with the outcome and appreciated how she went beyond what is expected of a realtor. I live in Austin, and she helps oversee many unforeseen issues. She got it done!

I'd like to share our experience with the property management company responsible for the home we…read morerecently moved into. We were excited to find a new home to lease through our realtor and paid over $500 for early move-in before the 1st of the month. Unfortunately, our experience on move-in day was far from smooth. Upon arriving with the movers, I conducted a walkthrough and noticed several issues that prompted us to delay the move, especially considering my current health concerns. Here were the initial issues we encountered: * The air filters had not been replaced and were visibly dirty. * A large wooden desk was left behind in the master bedroom closet. * The home was not thoroughly cleaned: baseboards were dusty, the pantry and microwave were not wiped down as there was food in the microwave, cabinets and countertops were still dirty, and the refrigerator had visible mold. * The secondary bathroom toilet and tub was unclean. * Multiple light bulbs were out throughout the home. * Trash and construction debris were left inside and in the backyard. * The carpets were extremely dirty despite being listed as "cleaned by previous tenants." We ended up paying out of pocket for a proper cleaning. Additionally, the tile and wood floors were gritty. The items above are all very reasonable expectations to be resolved before new tenants move in. I reached out to the property manager, who assured us the issues would be addressed. However, upon re-entering the property, we found that most items had not been resolved. Rather than going back and forth, we decided to handle the cleaning too ourselves by hiring out, despite having communicated our concerns multiple times. From what I understand, the management company relies on the prior tenants to pay professional cleaners to clean the home and simply requires a receipt for proof--yet no follow-up inspection seemed to be done. We were also told that cleaners were sent back out to address the concerns, but it was evident that this was not done. We dropped off our refrigerator and freezer food items the day before our delayed move-in date to make the transition easier. By the time we returned the next day, everything had spoiled/ruined due to the refrigerator not cooling properly. While a work order was placed, the loss of food and the cost of a delayed move added to our frustrations. This did not seem to be very important to the property management company as a refrigerator repairman did not come out until 4 days later to tend to the repair. We requested a refund or credit of our early move in payment for the inconvenience of the delayed move in and lost of all our food in the refrigerator/freezer but have yet to receive a response or resolution as of date. Additionally, the request was not even acknowledged by the property manager as of date since Friday last week. The overall communication regarding matters since the lease was signed has been untimely and somewhat lacking. No one ever answers the office phone or return calls since we've been tenants. Timely responses are an essential part of effective communication, and this is an area that could use improvement. There were also concerns during the initial home tour, where the showing agent appeared unprofessional in communication with our realtor. While I'm not aware of all the details, the tone of the conversation with our agent was very unpleasant and unprofessional which we should have taken as a red flag and went a different direction. While the move-in process was stressful, we do like the home itself. I'll share more updates each quarter throughout our stay and hoping for a more positive experience with the property management company servicing the property. Feel free to reply with any questions and I'll be happy to share more. Update as of 6/11/2025 I wanted to provide an update regarding our request for reimbursement of the early move-in fee. Unfortunately, the property management company cited a clause in their lease agreement that essentially protects them from liability, even in cases where their obligations were not properly fulfilled timely. Additionally, they convinced themselves they took care of things within 48 hours of notice, however, when we went to check on things two days prior to our delayed move in date the repair men pulled up after us on this same day. I have a strong preference for honesty and transparency, which was not shown in this case. To provide context, we were forced to delay our move and had to reschedule for the next available date with our moving company, which was the following Friday. We understand that, technically, we did not take legal possession of the property, which the management company used as the basis for denying the reimbursement. As property investors ourselves, we would never treat a prospective tenant in this manner and hope this feedback is helpful for others working with this company. Just beware.

first met Valerie Diaz when I moved to Texas in 2011. Although I wasn't ready to buy a house at the…read moretime, she was incredibly kind and generous with her time, showing me around and sharing invaluable tips about the different areas. Her professionalism and friendliness left such a lasting impression that when I was ready to purchase a home four years later, she was the first person I reached out to. In 2015, Valerie helped my family and me navigate the challenging and competitive real estate market in Sugar Land. It was our first time buying an existing home, and we had countless questions throughout the process. Valerie demonstrated immense patience, answering all our inquiries thoroughly and thoughtfully. She consistently offered honest opinions and showed genuine concern for my family's unique needs and preferences. When it came time to make an offer, Valerie's deep knowledge of the market proved to be an invaluable asset. Her expertise in negotiations and understanding of local trends gave us confidence every step of the way. She was incredibly accessible and attentive, staying in constant communication and ensuring we felt supported throughout the entire process. Fast forward to 2018, we purchased another home in Houston with Valerie's help. Once again, she exceeded our expectations, bringing the same dedication, expertise, and warmth that made our first experience with her so memorable. Valerie truly goes above and beyond for her clients, and her wealth of knowledge is unmatched. Recently, I reached out to Valerie again to learn more about the current market in our area as we consider selling our home in the next year. True to form, she was incredibly informative, offering valuable insights and guidance to help us make the best decisions moving forward. Her commitment to her clients doesn't stop after the transaction; she continues to be a trusted resource. Working with Valerie and the Diaz Team has been nothing short of a joy. I highly recommend them for all your real estate needs. If you're looking for a reliable, knowledgeable, and genuinely caring realtor, Valerie Diaz is the one to call!

I have worked with Ernest and Valerie on purchasing and selling many properties over the years…read more They have been my agents for investment and personal properties. Their advice has always been in my best interest and the results of the transactions have always been better than I could have though. Whether you need an agent for buying, selling, or investment property services, I would highly recommend you meet with them first. The team will treat you like family!

Our experience buying a home with Ashly was seamless from beginning to end. She is detail oriented,…read morethorough and offers a positive comprehensive experience. Within five days of our first meeting together, we were under contract on our dream home. I highly recommend Ashly for her unmatched commitment to providing a positive experience to her clients.

We bought our home in EaDo in early 2022 when the market was just starting to heat up and Ashly was…read moreamazing to work with. We've lived in our home for 1 year now and we LOVE it and see Ashly walking on the Columbia Trail often and enjoy getting to catch up with her, she's an amazing agent and a really great person!

Joana is determined and driven to always provide the best service to her clients. She is diverse…read morein her skills that she provides to her clients and investors. My past experiences with Joana have always been stress free. It's refreshing to work with a reliable and personable real estate professional, that is focused on getting the job done!

Cheryl is very nice. She answered my real estate questions and seems to know a lot about the areas…read moreI'm concerned with. She was responsive and easy to communicate with so far. She's in tune with current trends. I like that!

Massive shoutout to Cheryl Castillo-Pope and the team at House Guide Realty for doing an amazing…read morejob finding us our first home! I negotiate costs with people for a living so if you get my praise you know its real :) Cheryl and Will worked day and night to get us into the right home, never pushed too hard for the sale and were always honest and upfront with Kim and I. I really appreciate their authentic mix of both professionalism and personal touch. If your looking to purchase a home, go to Cheryl Castillo-Pope and House Guide Realty. They'll do incredible work and you won't be disappointed.

Karla is an amazing human being and it translates to her awesome realtor skills! She is truly aware…read moreof your needs, your must and your likes when house shopping. She always looks for the best options and keeps in mind your budget and financial needs. Her knowledge of all the Houston-Metro area is espectacular, she makes the right questions and gets you the perfect house- match! We have use her services several times and will keep using her as our realtor! Don't look any further if you found Karla you're on the best hands you'll ever be! Truly one of a kind in the real estate world!

A co-worker referred Karla to me when I was looking to purchase my first home. As a first time home…read morebuyer and new to the Houston area, I had some questions and concerns. Karla was very helpful and answered any questions I had about the whole process. Contacting her was never a problem and she was quick to schedule an appointment to see any house I was interested in. At the time it was a tough market for buyers, but we found a house in the area I wanted to live. I would definitely use her again as a realtor.