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    Rental Management Group

    Rental Management Group

    (32 reviews)

    Galleria/Uptown

    We've really enjoyed working with Chase over the past several years. They're extremely experienced,…read morevery responsive, and a pleasure to work with. I highly recommend them!

    After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

    Montage Community Services - Magnolia growing besides my home.

    Montage Community Services

    (14 reviews)

    Worst management company I have ever dealt with…read more There is a tree next to my townhome that the HOA is responsible for maintaining. It was supposed to be a dwarf magnolia, but it has clearly turned out to be a full-size magnolia growing directly beside my home. I submitted a request to have it removed on 3/22/2026, and as of today, I have received zero meaningful communication or resolution. I have now called THREE separate times: * 4/30/2026 - I was told, "I'm so sorry, I'll contact the landscape company right away." * 5/13/2026 - After nothing happened for two more weeks, I called again and was told it needed to go before the board, which was meeting the next day, and that I would receive a callback. * 5/22/2026 - Still no response, no update, and now "Jackie" is apparently unavailable. Meanwhile, I pay $240 per month in HOA dues for what amounts to mowing a tiny front yard every couple of weeks and trimming bushes with a weed eater, yet they cannot even address a legitimate issue involving a tree that could eventually damage the exterior of my home. Since the exterior of the building is supposedly their responsibility, you would think they would want to handle the issue before it becomes a far more expensive repair later. Extremely disappointing communication and management.

    Very knowledgeable and responsive staff. We looked at multiple management companies and determined…read moreMontage is the best in the Houston area.

    Bayou City Luxe - Awarded top property management company

    Bayou City Luxe

    (8 reviews)

    Downtown, Fourth Ward

    Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

    If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

    SimplyHome by Camillo - Poor construction

    SimplyHome by Camillo

    (141 reviews)

    Fairbanks/Northwest Crossing

    lease renewal department. Ms Stephanie steps in action and went above and beyond to help me with my…read morenew contract . I truly appreciate her knowledge and friendliness. kudos to her

    I should have read these reviews before moving my kids in…read more I originally selected a different property through this company, but they canceled my lease without any explanation. Looking back, I should have taken that as a sign. The neighborhood almeda meadows is extremely crowded, with cars parked on both sides of the street at all times. It's often so congested that only one vehicle can pass through at a time. Within two weeks of moving in, I submitted a maintenance request to have the overgrown tree branches in my driveway trimmed because they were scratching the top of my car every time I parked. Initially, Monica Gamble, the Community Relations Specialist, was very helpful. However, the conversation eventually turned into an argument over who was responsible for maintaining the trees. I understand that tenants may have certain maintenance responsibilities, but these trees were clearly overgrown before I ever moved in. I had only been living there for two weeks when I reported the issue. After that, my concerns were no longer addressed, and communication stopped. I also submitted a request to have gaps and openings around the home inspected and sealed because bugs continued getting inside even after pest control treatments. I was told that was also the tenant's responsibility. It's unreasonable to expect tenants to locate and repair unknown entry points in a rental property. Residents are also charged an additional $100 landscaping fee, yet the landscaping has been disappointing. The grass is barely maintained, and overgrown tree branches are left untouched despite causing problems. My home backs up to a wooded area, making proper landscaping and pest prevention even more important. Overall, paying around $2,000 a month in rent should come with responsive property management and reasonable maintenance. Instead, I've felt like I'm expected to maintain the home as if I own it while paying premium rent. I'm only two months into my lease, and my experience has been incredibly disappointing.

    The Diaz Team - realestateagents - Updated July 2026

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