Love Dr Sarah Hanay, My husband and I think the world of Dr…read more Sarah Hanay. She is knowledgeable, attentive, and genuinely caring. She responds quickly, listens carefully, and asks thoughtful questions. With each visit, we feel increasingly known and well supported. She has excellent bedside manner and a calm, unpretentious presence. We highly recommend her. Elena & Steven

We recently tried One Medical via Amazon…read more This service was advertised as a $49.99 virtual healthcare visit.  Upon learning that we were not physically in the US (we were in France at the time) the doctor said that he is not able to consult. Following my short explanation of the issue, he reiterated that he could not help and I should be seen in person at an urgent care type facility.  This entire call lasted less than 5 minutes.   Imagine the surprise when, a couple of weeks later, I received a bill for $230 with reason as "New Patient Office Visit: Complex".   I reached out to One Medical saying that (1) this was not an office visit (2) it certainly wasn't complex and (3) the rate for a video consult is $49.99. All I received in response was a convoluted boilerplate saying that somewhere/somehow I had picked a different path than Amazon's advertised $49.99 service, resulting in much higher billing for the same service. This response totally ignored the fact that it was not "an office visit" and there is nothing "complex" if the physician is unable to consult.    My subsequent email reiterating that this was not an office visit, that the virtual meeting lasted less than 5 mins, was by no means complex and the only outcome was the suggestion to go to an urgent care facility went unanswered. Yet the bills just keep coming. To me, this is a clear case of bait and switch wrapped around overbilling with incorrect service description. Needless to say, I have no plans to pay this outrageous and improper bill. Moreover, if One Medical do not address their disengenous practice of claiming a brief and utterly useless chat with someone who was not able to offer any medical opinion or input as a "complex visit", I plan to broadly expose this practice on social media, and report it to compliance, health authorities, consumer protection as well as to Amazon executives as they should re-evaluate their relationship with such a shady operation.

I highly recommend Dr. Tediana Torrens at Peninsula Integrative Medicine in Palo Alto. Dr. Torrens…read moreis patient, thoughtful, and truly listens. She offers practical suggestions that actually work, and she takes the time to look for the root cause rather than just treating symptoms. I had been dealing with an illness for 10 years that traditional Western medicine specialists had not been able to solve. Dr. Torrens was relentless in trying to figure it out and she did! I have not felt this good in years! What I appreciate most is that she understands there is a place for both functional medicine and traditional Western medicine. She usually recommends a functional, natural-first approach, but when she sees an issue that needs to be addressed more quickly, she is not afraid to integrate conventional medicine in the treatment plan. When she does so, she will include natural remedies to help with side effects and to support the body during treatment. In my experience, functional medicine can sometimes look at the body through a wider lens, including specialty testing and approaches that may reveal patterns not always captured by standard medical testing. Dr. Torrens brings all of that together with patience, intelligence, and persistence. There is room in everyone's medical care for both traditional Western medicine and functional medicine. When used together, they can be incredibly powerful. Dr. Torrens is an excellent example of that.

dr Green is very personable and very knowledgeable. I trust her completely. I'm grateful that I…read morefound her. She has helped me tremendously the less than a year that I've been . She has a quality staff that supports her and her patience. I appreciate them all very much.

I simply cannot say enough positive things about Dr. Smith. She is very competent and caring. She…read moretakes the time to really get to know you and has always been there for me, even on short notice. I feel incredibly fortunate to have Dr. Smith as my PCP and give her my highest recommendation!

Dr. Smith has been my primary care physician for several years now…read more She is a wonderful doctor. She really cares about her patients. She takes time to listen and never rushes you out of the office. She never makes you feel like she has to go on to the next patient. She is great about follow up and always responds either via phone or email promptly to any inquires. If you are looking for a person to take care of you and not just your everyday doctor, I highly recommend Dr. Smith!!

If I could give Dr. Huo 10 stars, I would! I've been her patient since 2008, and even after moving…read moreaway, I wouldn't dream of changing my primary doctor. She always takes the time to reply to all my messages, and I genuinely feel cared for every single time. She's kind, thoughtful, and incredibly detail oriented. She is truly a role model for patient centered care. I feel so grateful to have her as my doctor!

Dr. Christine Huo's qualities as a GP / PCP are everything I could hope for, ask for, dream up, and…read morebeyond in an ideal Doctor. She is respectful, kind, thorough, knowledgable, with a demeanor that all Doctors should model themselves off of. Her bedside manner should be filmed and shown to medical students and residents as the ideal. I have kept her as my provider even though I live an hour away, and have based insurance decisions upon keeping the ability to see her.

AMAZING pediatrician! We are so happy we found her! I have a newborn and a 4-year-old. Dr. Huberman…read moreis extremely friendly, knowledgeable, and easy to communicate with. She responds to email questions promptly. Her office and staff are welcoming, clean, and kid-centered. There is a nurture room if you need to nurse. She is patient and thorough with checkups.

She's been our pediatrician for a while now and has been amazing in every way. Our 21-month old has…read morebenefited greatly from her treatment, I highly recommend her services.

I had visited a couple other doctors about my medical condition before seeking a second opinion…read morefrom Dr. Selig (just by chance). She was friendly and welcoming, listened and then diagnosed my problem. She even took the time to do a bit of research on the issue as it was pretty rare. I really appreciated her attention, especially since she was the third doctor I had seen. I will be going back to see Dr. Selig from now on. The office was modern and welcoming. The staff was friendly.

My experience with Dr Selig was excellent. She patiently listened to my concerns and diagnosed a…read morefew issues. She also carried out a minor surgical procedure during the office visit, which saved me a lot of time and money relative to the standard referral to a dermatologist/specialist. I would highly recommend her as a primary care doctor. Also One Medical's office is very convenient if you are in the Palo Alto area.

To whoever sent me a message from a blocked account threatening me to take this message down. I…read morewill not be taking it down. Every single sentence I wrote here was factual and it's lucky I did not pursue further action aside from writing bad reviews. As I mentioned I wrote this to keep other people from having to go through the most psychologically and physically awful experience of my life that I would not wish on anyone.

Dr. Avirah has been my primary doctor for a few years now. I've had a great experience during each…read moreappointment with her. She's a kind, patient, and knowledgeable doctor who answers questions thoughtfully and takes time to explain why she believes that one diagnosis is the most likely out of other possibilities. I never feel like she is rushing the appointment. She has always made me feel better about my health concerns and has provided helpful suggestions for next steps to take. In general, OneMedical in Palo Alto has been great. I can't say enough positive things about my experience there. The facilities are clean, the labs are done quickly, the staff are friendly, the team is always quick to respond to my messages, and I've never had my blood drawn with less pain and effort!

He was so horrendously rude and unprofessional that I had to change doctors. I called his office…read moreTHREE TIMES to pass on a question to him. And he ignored me each and every time. THREE TIMES!

This doctor charged through the roof. Agreed with Sophie R. that it costs a bloody fortune to see…read morehim. And for every additional question that you asked during the appointment, you will receive a separate bill. There are other honest doctors out there, definitely not going back to to him.

The people commenting here are scammers. They do not actually contact you. They provide a link to a…read moregeneric form that does not actually help. It's been several months and not a single person has contacted me. Instead I received a letter confirming that Sutter neglects their patients. This horrible doctor is just one example. 2/23 Update: Sutter doesn't actually care about you. They reply to this thread, but never actually contact me in anyway. They have all of my information yet pretend like nobody knows how I've been communicating with people. Clearly they're just gonna keep messaging on here every time I update my thread.

I saw Dr. Oo because I was looking for a new PCP and not many are accepting new patients. I was a…read morebit hesitant because of these Yelp reviews. I'm glad to say I was delighted to find my new PCP- Dr. Oo. She was professional, thorough, detailed, and had excellent knowledge in the area of my concerns. I could tell she had reviewed the paperwork I had filled out prior to the appointment. I am a dentist, and I was very impressed with her professionalism and would recommend her to anyone.

My work insurance changed and I've recently switched to Kaiser. My experience so far with Kaiser…read morehas made me realize how poorly I was served by Stanford Family Practice. First thing you need to know--it will take months--yes, literally months--to get an appointment. When I reacted in disbelief, I was told unapologetically "Stanford in a teaching facility our doctors are only in a couple of days a week". Seeing patients is not the priority of this center. Second thing to know--you will get mysteriously charged additional copays months after your appointment. It turns out that the doctors do not charge copay by appointment, but by "topic". When I questioned the additional copay, I was told I must have asked the doctor a question unrelated to what my appointment was schedule for so each additional question can be charged a separate copay. Are you kidding me? Finally, and most importantly, again Standford is a teaching hospital--if you require surgery, or treatment, I highly advise that you ask that the interns/students do not work on you. I did not, and I physically paid dearly for it!!

First, I want to correct something another reviewer said. He said it takes months to get an…read moreappointment. In the fifteen years I've been going there, I've almost always gotten an appointment within a week. Even better is that they recently started offering same-day appointments. You only have to make an appointment if there's one specific doctor you Just call first thing in the morning and you'll likely get in that day. Both Dr. Richard Lee (who sadly is no longer there) and now Dr. Crump have given me first-class treatment. I've always been treated well there. When was very open to alternative therapy for getting my blood pressure down. Thanks to his guidance and openness, I'm now off my hypertension medication completely! But the appointment that stood out most for me was when I fell and was in insane amounts of ankle pain. Dr. Crump examined it and said that it was at worst a hairline fracture. I asked if he should x-ray it. His response put a smile on my face. He said, "We could do an x-ray, but the treatment would be the same." In today's broken fee-for-service medical industry, it was refreshing to have a doctor who wasn't suggesting unnecessary procedures to get paid more by insurance companies. In short, I've always gotten first-class treatment from Stanford Family Practice and will be going there as long as possible.