This review is for office staff! I called last year to inquire about cost..I spoke with physician and my questions were answered at the time. I called back with an additional question and requested a return call..I NEVER received a return call. I again spoke with physician a couple months ago and was ready to sign up. I requested some paperwork and it was to have been sent to me. AGAIN I left several messages..When I FINALLY after several weeks called again and that call was returned with excuses, I was told paperwork would be sent out ASAP...NOPE NEVER CAME. I WILL TAKE MY 4K SOMEWHERE ELSE!!! Terrible SERVICE from office staff! read more

The review is for office response. Had an initial conversation to schedule a meeting with Dr. Lindsay to learn more about the services and pricing and got ghosted after that. Three messages later ...nothing. If its a reflection of the overall business than I guess its good to know early on :( read more

After being treated unsuccessfully by a regular Primary Care physician, I decided to try a concierge doctor. I was very fortunate to find Dr. Sian Lindsay at Willow Glen Primary Care. She is very knowledgeable, very caring and compassionate and takes time to listen. If a condition needs to be referred to a specialist she is very knowledgeable as to who best can treat a particular physical or mental condition. She continued to be available to all of her patients, in person, during the COVID pandemic, something I greatly appreciate. As a patient of Dr. Lindsay's for seven years, I cannot express enough how much I appreciate her care and support. I would highly recommend her care and services to anyone seeking a concierge Primary Care physician. read more

Dr Lindsay was my physician many years ago and now as I return to the Bay Area I'm so glad to have reconnected with her. The way she listens and truly spends her time with patients is one of a kind. I look forward to a renewed physician/patient relationship with new goals for my improved health. Her Assistant Annie has been so helpful to me with my transition and move from back to the bay. read more

Dr Lindsay was my concierge physician for 12 months ($4000). In that 12 months I learned that she doesn't give shots during appointments. You need to return on shot clinic days. She never reviewed my previous health records that were given to her on my initial visit. Her office hours are 9:30-3:30. On three of five occasions her office did not returned phone calls as promised when leaving a message. Her DEA number was not effective for two months leaving me stranded at my pharmacy to refill prescriptions. I had to call another physician to get a one week "band aid" prescription while her office figured out the problem. The second time it happened, my pharmacist suggested I get another physician. I got another "concierge" physician in San Jose who actually delivers on all the concierge promises. read more

I visited Dr Lindsay for the Mona Lisa laser treatment. OMG, for me I don't think it's too much to say this procedure was a life changer. I have had my 2nd of 3 procedures and everything is better and actually was enormously better within 24 hours of the 1st treatment. If you aren't familiar with it, read up. It does everything promised! Dr Lindsay and Lacey were fantastic providers. So glad I got it done at a doctors office vs med spa. Dr Lindsay is very caring and she provided a holistic assessment of my care, not just the laser treatment itself, but broader aspects, which only a doctor can do. I highly recommend the treatment and Dr Lindsay. Note you do not need to be part of her concierge practice to get the service. Go in right now! It will help so much! read more

HORRIBLE - DO *NOT* GO HERE THEY DO NOT CARE ABOUT YOU AS A PATIENT AND WILL *NOT* HELP YOU. THEY HAVE HORRIBLE BEDSIDE MANNER AND SERVICE. You will 100% regret going to this doctors office and it will be a waste of money. I went here hoping that concierge medicine would be a better and more personal experience than a larger hospital system. If I could give them 0 stars I would immediately. I was constantly forgotten as a patient - for one example, I have been trying to get a flu shot and booster since November and they have been unable to get me an appointment or contact me despite multiple attempts on my end to be seen. This office is a waste of time and everyone is unprofessional. Doctor Lindsay is also dated in her medical beliefs and not appropriate for current medical standards. Save your money - literally the hell that is Kaiser would be better than this office. read more

Dr. Lindsey is a highly experienced women's physician. I recently completed Mona Lisa treatments for vaginal rejuvenation. I'm a post menopausal sexually active female that had experienced dryness & irratation during intercourse. I had almost given up on intercourse due to discomfort. Lubricants were not sufficient. Dr Lindsey suggested Mona Lisa therapy. The results have been amazing! The treatment has resulted in a plumper, moister & firmer vagina. Sex is again a pleasure! I highly recommend Dr Lindsey. She is acutely aware of woman's issues, especially those that can affect a happy & pain free sex life. Susan H read more

I love her passion to care for a patient, very knowledgeable, and right on point. She Always has given a very good diagnosis and treatment plan and makes you feel very special and cared for! Highly recommend her services. read more

Dangerous, arrogant, medical negligence and falsification of records. Saw her as my heart showed acute right heart strain/failure with passive congestion of my liver....Stanford misread the scan initially but moments later I was diagnosed with this (though already discharged. She tried to send me to a liver doctor...a "specialist" to which I responded "there is no specialist for this" as it happened after a severe hypotensive event and I had been begging for 13 ER docs to check for a blood clot in lungs (BTW I was right and ended up having repeated this year). After months of doing nothing except that her office staff called me on the phone to tell me (after I had a jugular liver biopsy to prove I had NO LIVER DISEASE AND MY VEINS WERE MASSIVE FROM MY PASSIVE HEART PROBLEMS) to have parasites run (why is her office manager telling me to have parasites run? she has no medical training). Refused to answer calls, all heart scans were showing right heart issues...she even knew this from the heart doc. Had extreme spasms in my chest and abdomen due to low perfusion and major hypotension. She accused me of "sexual deviance in public" after another doc called 911 due to my screaming on the floor in pain for my chest...ironically she never did a physical exam and if she ever did she would have known why I had to hold my abdomen (though the 911 transcript was for chest pain....no mention of my "deviancy"). After she accused me I flipped and said really??? With all that has happened to me? She apologized and clearly felt embarrassed as she walked up here stairs...next I knew she dropped me immediately, REFUSED TO PROVIDE MEDICAL RECORDS FOR FIVE MONTHS BECAUSE SHE HAD TO FALSIFY THEM (THE DATES ARE POST DATED). Tried to claim I was a drug addict and an alcoholic since I had an order of lactulose on my history (for SIBO testing). I checked with all local medical facilities and she never (which she admitted) read one single thing my previous specialists said (you can do disclosure of who has seen your records). To this day I cannot get billing records....all of this is illegal but the medical board is corrupt...you are by law required to get all records within 15 days and the board in 30. Otherwise docs are to be fined...negligence, liar, medical abuse. read more

Dr. Lindsay and her staff (shout out to Lacey at the front desk) are amazing! So knowledgeable and professional and they make you feel right at home. It's so reassuring to know that Dr. Lindsay is available 24/7 for any of our medical needs. We became patients because we were tired of our family doctor's inability to see us within a reasonable time frame. Her practice was so full that when my husband had heart issues and needed to be seen per the ER doctor's orders asap there was no availability for the next ten days. Unacceptable. We switched to Dr. Lindsay and are so happy that we did. I highly recommend her practice. read more

I've been going to Dr. Lindsey for over 12 years and followed her to her new private practice in Willow Glen. She does a thorough exam, isn't rushed and answers all your questions patiently. She ensures appropriate baseline tests are done and has usually been spot on in her diagnoses. Highly recommend! read more

Dr. Sian Lindsay is a great primary care physician. Dr Lindsay owns Willow Glen Primary Care Medicine. I had used Dr Lindsay from 2007 to 2014. I now live too far away to visit her. She would always allow my husband and I both ample time to explain our problems.She never looked at her watch. She always made sure that she would bring in specialist when needed and coordinated our care with the specialist. My husband & I both had serious serious medical issues. When my husband was in the hospital, Dr. Lindsay was there daily to see him and would go over our options. Doctor Lindsay is not just the typical family care physician (a job at which she excels), but also a very professional healthcare manager, caring for all aspects of your overall health and well being, including preventative measures. She does not hesitate to call in specialists, or contact community support services, when needed, and makes sure all specialist are talking to each other and that all medical treatments are coordinated and consistent . Being a concierge practice, she is able to take as much time as necessary to address your medical needs. In summary, Dr Lindsay is an extremely competent, caring, and professional primary care physician. She is easy to talk to and always listens to, and addresses, your cares and concerns. You would be hard pressed to find a better primary care physician. I wish she was closer so I could still use her. Just remember there will never be a primary care physician that will take there time with you and care about you as much as this doctor. Check out the web site ( willowglenprimarycare.com ). It explains Dr. Lindsay's practice very well and why it is different, and, in my opinion far superior to the typical family doctor/patient relationship. read more

When Dr. Lindsay told me about a new procedure she offered, called Mona Lisa, I got excited. I did all three treatments, and no longer peed when I sneezed, and had all the natural lubrication of a 20-year-old woman. After giving birth to my second child, my inner labia began hanging out. With Mona Lisa, they partially retracted. I guess it is because collagen grows back in the area from the treatments. During the first procedure, I was not completely numb. So, she asked if I wanted to proceed, that it was my body, and I could return another time to do it again. Never have I had a doctor tell me I could stop a procedure. Wow! She is so empathetic! For all of the later procedures, she let me sit with the numbing cream for a longer period of time, to let the area numb more. NO PAIN. Now, I have gone back for a yearly treatment, and it made a difference. Thank goodness for Dr. Lindsay, who embraces technology AND womens' health! read more

I have been a patient of Dr Lindsay's for almost 15 years, and followed her to the current expanded practice (after health care changed) significantly. Dr Lindsay is a brilliant doctor-she is 100 percent present with you when in office, and carefully evaluates the whole patient, and sees things we may miss. Dr Lindsay designs health care to support you in living your best life. We had an experience in our family where she caught a super scary diagnosis and fast tracked plus streamlined treatment immediately with the best specialists. She is a true advocate in your corner cutting through the red tape and road blocks. I feel very fortunate to have such a smart, well informed tuned in doctor. Once in her practice, you have access to her cell phone and she makes herself available anytime! Immediate relief and direction if a health fear if pops up- Great office staff In Carrie too-10 plus stars-could Dave your life!? read more

I cannot say enough good about Dr. Lindsay. She saved my life in many ways. She not only met my physical challenges (I have a rare autoimmune disease) she also met the social emotional issues that come with chronic illnesses. The other things that is wonderful about Dr. Lindsay, is that she is humble. If she didn't know about an illness, instead of brushing me off or pretending she knew about it, she'd say something like, "I am not familiar with that, but I'll find out." Then the next appointment she'd have the latest and greatest info about it because she had done her research. You are in good, no, great hands with Dr. Lindsay. read more

Steep annual fees. For my husband and I, it's 3k. Sure we could probably fit that into our budget for the customer service you get, and for being able to reach your doctor any time, but we found just about the same with another group that is more technology inclined. The Doctor was very nice though. read more

I don't usually write reviews, good or bad, but Dr Lindsay is such a fantastic primary care physician that I felt compelled to let people know about her. Dr Lindsay owns Willow Glen Primary Care Medicine. Check out the web site ( http://www.willowglenprimarycare.com/ ). It explains her practice very well and why it is different, and, in my opinion far superior to the typical family doctor/patient relationship. Doctor Lindsay is not just the typical family care physician (a job at which she excels), but also a very professional healthcare manager, caring for all aspects of your overall health and well being, including preventative measures. She does not hesitate to call in specialists, or contact community support services, when needed, and makes sure all specialist are talking to each other and that all medical treatments are coordinated and consistent . Being a concierge practice, she is able to take as much time as necessary to address your medical needs, not just the typical 3 - 10 minute visit. Lately, I've had a lot of serious medical issues, and my typical doctors visit runs 1 - 2 hours. In summary, Dr Lindsay is an extremely competent, caring, and professional primary care physician. She is easy to talk to and always listens to, and addresses, your cares and concerns. I give her high praise for keeping me vertical over the last few months of very serious and trying medical issues. You would be hard pressed to find a better primary care physician. If I could give her more than 5 stars, I would. Update: What other doctors think of Dr Lindsay - Today I had a visit with my cardiologist, who is very highly regarded amongst other specialists in the area. In the course of our conversation he referred to Dr Lindsay as "a smart doctor who really cares for her patients". read more

One of the most difficult tasks when moving a senior loved one to a new area is finding the proper medical care. I have a 94 year old uncle who is living at a senior assisted living facility in Willow Glen. In my quest to find someone who had experience in providing quality personal care to seniors, Dr. Lindsay's name came up over and over with sterling references. She offers a personal service that allows me to contact her anytime (24x24). Additionally, she has an amazing knowledge of resources for supporting senior care needs that can be delivered without my uncle leaving his room i.e., Podiatrist nail trimming, physical therapy, speech therapy, X-rays, blood test, urine tests. She's been the key medical contact interfacing and overseeing the assisted living facility on my uncle's behalf and makes visits to my uncle rather than having to transport him to her office. She has made herself invaluable in guiding/educating me through the process of dementia, to include the drugs and refocusing techniques that if utilized properly, allow a person with dementia to enjoy life as much as possible without being drugged in a stupor. I honestly don't know what I would have done without her. Her concierge service, personal commitment to her patients and their families, and keen knowledge of not just the administering/managing of medications but the whole wellness of all involved makes her a treasure and blessing to her clients. Her rates are very reasonable for the service and care she provides. I give her the highest rating possible. read more