Horrible. Walked into my home when I wasn't there with no notice. They sent one email which ended…read moreup in my spam folder. Then proceeded to tell me that I would be charged if they couldn't change an air filter. The home I moved into had an insane amount wrong with it broken doors, dirty, trash left outside, broken washer, broken toilet that I had to fix myself w/ water turned off to that toilet, trash in garage, broken closet etc now has broken garage door. Paying 1500/month or so in a nice neighborhood in Edmond. Before moving in a tenant all should be in working order and clean. Moved in in NOVEMBER and stuff from my original maintenance request still isn't fixed. It's funny they tell me they have a good reputation but I hear from people coming to fix my stuff that they are horrible. GOOOD LUCK! ****update**** they did end up apologizing changing all of the locks and fixing my garage door after much complaining. I changed the stars to 3. I do now feel more safe even though this should have never happened they did address the issues.

PLEASE GIVE YOUR HARD $ to a company who values your commitment. Very rude in person and worse on…read morethe phone. Customer service is non existence. Everything you will read negative is accurate. Rental agent was great. HIGHLY NOT RECOMMENED.

Great service! They are a family/relationship based company and are always helpful with anything…read moreyou need to help find a home or rental that works for you. Goes above and beyond to maintain a good relationship. They don't just care about the transaction but actually take the effort to get to know the client and aid us. I would definitely recommend using them for your realty or property management needs!

We moved out of State and rented our home for the last 2 years managed by Rognas. The first year…read morewas fine since the tenant was very punctual. She moved out after a year and left the house in good shape. The second year, a group of 3 friends college rented our home. They had issues being punctual with the rent, some months they were behind coming up with the rent. The accounting was off. I contacted Rognas property manager Susanne many times to deal with this and she said they would have Anna look at it. I tried emailing front office and even said I would terminate contract, no response. After a few emails, and time passing, saying she didn't know about the accounting and would let Ana know, I texted Ana. She said she would take a look at the books. She finally talked to the tenants and they started paying the rent on time. No late charges were ever assessed against the tenant though contract said it would be late after the 5th of the month. The tenants gave notice and the property was the vacant for almost 15 days and there was no movement. I decided to sell property after seeing a new contract from them charging a higher percentage + additional fee for renewal each year. . They notified me that they needed 30 days to finalize the books. Really? It was released a week before the 30 days but why hold up the property if it was empty? It would have been a good token to do that. The property was left dirty (see pictures) and I had to pay $450 to clean it. I have not heard if they reimbursed the tenants the deposit or keep it? I do not seek to reimbursed because it is a headache to me. I rather take it and just give a review. I am not a demanding person, I am flexible and patient but businesses need to take care of their clients well. I firmly believe this. I do have all emails and correspondence saved for reference but don't find necessary to list here. This review is similar to here and other reviews of Yelp which were more emotive but agree that communication is terrible, customer service terrible, book keeping is terrible. I would not recommend at all.

Dalatri Property Management has been great thanks to my Property Manager, Jeremy D!…read more Jeremy is awesome, attentive, caring and has excellent communication. I haven't had a ton of issues at my place but sometimes dealing with larger property companies you can easily feel forgotten about when things pop up. I know having Jeremy as my manager means having true advocate looking out for me and making sure everything gets handled timely and professionally. :)

Excellent service, fair pricing, and delivers on their promises. Mr Dalatri and his team has went…read moreabove and beyond to deliver on the services I requested.

I reviewed this company before. While I lived there they were good about fixing things and were…read moreresponsive and professional. Upon leaving they really racked in the fees. I had the place professionally cleaned....I paid a company and they still charged me to clean. It really was absurd how much of my deposit they kept. Beware.

Theifs ! Owner is a Liar…read more Pillar of the community for lying and stealing deposits ! Awful place don't do business with them, you will never, and I mean never get your deposit back.

Summer moon has been a great property management and the best landlord to do deal with! they will…read moremake sure any repair you need made is made quickly and done correctly. they are always helpful with any situation and recommend to anyone who rents you will have a good experienc.

This is the best landlord I have ever worked with and I'm in property management…read more The house I'm renting is exactly like he said in the advertisement. Nothing was hidden and he answered all of my questions and addressed my concerns. Work requests are handled promptly, efficiently and with excellent results. I haven't had to have maintenance staff come back to follow up on repairs. He has even sent people out on the evenings and weekends rather than wait until the next business day! I am incredibly impressed by his communication and customer service. I recommend this property management company to anyone looking to rent a house.

This company has managed our property for several years now, they started off strong by finding us…read moreamazing tenants in one day who have stayed for many renewal terms. They have continued to serve us well through some minor repairs and things that have come up. They are also on the lower scale for pricing and were very happy with them.

I have been with this company since 2019, and have no problem so far! They reliable, professional…read moreand very helpful. I will never change them and I recommend them 100%.

I relocated to NYC, but decided to keep my property in OKC. PMI came to my rescue and found a…read moretenant super fast. They have been extremely professional, transparent and kind; always communicating everything with me immediately. I would highly recommend using them to help manage a property!

From the owner: Property Management Inc. Oklahoma City is a full-service real estate asset management company that…read moreprovides professional property management and real estate brokerage services. We offer both residential and commercial property owners with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real-time while providing tenants of these properties quick and easy access to maintenance requests and billing. Property Management Inc. Oklahoma City provides our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At Property Management Inc. Oklahoma City, we make property management, manageable! Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience we have gained worldwide truly reflects within our service offerings on a local level. The key to our success is not only providing prompt, friendly and professional services to our property owners and their tenants but also understanding that your property is an essential investment in your future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible, so you grow in your investment.

We have known Justin and Brit Portrey at James Grey Rentals for awhile now, and have the pleasure…read moreof working with them on a few projects. These guys renovate and decorate rental spaces, maintain properties and manage all the rental headaches, security and cleaning. When we needed to convert our 600 sq ft studio apartment into a rental space, we reached out and they created a plan for us to review. We signed the management contract, and right away they took our story and vision and created something more beautiful than we could have ever imagined. The reveal was a true Fixer-Upper-teary-eyed-emotional moment! These guys were honest, ethical, communicative and understood our desire to stay in a budget, but also to create a story that reflected US! Brits' design detail is flawless, Taylor, on their team, has non-stop perfectionist go-getter attitude and Justin, who takes care of management has ensured we have everything in place to book reservations, welcome our guests and make sure they have an efficient and well appointed space while maintaining our security. We recommend these guys hands down. Would never work with anyone else again!

From the owner: James Grey Rentals launches hosts into passive income by designing, staging, and managing short-and…read morelong-term rentals.

Amazing people, superb service! Their staff is very friendly, courteous and responsive to my…read moreconcerns. I appreciated their comparative market analysis which helped me decide on the perfect location. I will definitely work with them again and recommend them to all my friends and family.

My wife and I applied for one of their managed properties. We were approved and told we had to pay…read morethe $1600 deposit. We had not yet seen the lease agreement. Once we received the lease agreement I began to fill it out reading it thoroughly. I noticed that we were not allowed to hang anything on the walls. Weird, but not a deal breaker. Further in it read that the provided and overly promoted included appliances would not be repaired or replaced if they became inoperable. I called to verify and was told only the stove would be repaired or replaced if it became inoperable. All other appliances had no guarantee and were provided as a convenience. We decided to go a different route since the ad for the property made a big deal of the provided appliances. One of the reasons we rent is because we don't want to be saddled with repairing or replacing appliances or anything else that may go wrong with a property. I emailed the company and text the representative who showed us the property. I wanted to know how to go about getting our deposit back. I was told that the deposit was non-refundable. I asked where that was stated. She said it was in the application. This seems like a deceptive practice. I mean, we weren't given the lease agreement until after we paid the deposit. I was told the deposit was being kept because the owner had missed out on a week of advertising and possible renters. I thought it was a security deposit, not an advertising deposit. Anyway, lease at your own risk. I guess I should have looked up the reviews before assuming this was an upstanding business. I have requested a copy of the application I submitted. I will update next week whether I get a response or not.

Keith was a fantastic landlord. Fixed everything we needed, had preventive maintenance carried out…read moreon our home, and stayed out of our hair, priced his rentals fairly, and even wrapped in lawn service (for a small fee) because he knew a guy. For two years, he made sure we were taken care of. He's good people.

I had a great experience renting from Redstone Properties while I was in law school. He was easy to…read morecontact, responsive, and friendly. Service requests were always answered timely and completed well. I've lived in a lot of apartments and houses, and I would absolutely rent from Redstone again.