I'm very pleased with the updates to their online banking. It used to take a week for my balance to…read moreupdate, but now it only takes about a day. Would love if I could do more through the app, like open new accounts. Many other banks can do things like that and I would love to see Fidelity keep up!

As a new resident to Ames and to Iowa, I came here to transfer my insurance. It could not have been…read moreeasier. Danielle and the team were very helpful. Dani took the time to analyze my current policy and offered suggestions to improve my coverage while not increasing my premium. Overall the service, knowledge and experience surpassed the expected professionalism. If insurance is what you need, go see Louis's team. They are top notch.

I dealt with agent Carter, had health issues myself so told to call another time. He is not pushy…read morelike some agents. He got coverage and roadside asst. for my budget. Great personality and works for you. Just can't say anything bad, great guy.

I was reached out by this office when I moved to Iowa from another state. When presented the life…read moreinsurance policy, I thought I was upgrading my current one. The agent created another one for me. I noticed I was being charged anywhere from 2-3 times a month from State Farm as well as being charged more than my original agreed upon amount. I had to reach out to them to find out why there were so many charges, and it's taken me calling them several times over the period of multiple weeks to get an answer for why. To say this has been frustrating is an understatement. I do not recommend this office for people coming here from out of state as it's been an extremely complicated, expensive and difficult transition.

Excellent service from this agent with competitive pricing…read more Allie worked hard to help us with some out of the ordinary coverage

Spending several hectic weeks of auto shopping was insane. Even though I was able to obtain several…read morecompetitive quotes leaving State Farm with a Bronze medal, I decided to choose State Farm's quote because of Jake's commitment, consistency, and the family-like environment. When I was finally able to pick up my car in Dubuque, IA on 12-12-25, Jake called me to reassure me that even though I was covered through my present insurance co. that he would send me on my cell the (pdf) of my new State Farm proof of insurance cards. After my 3 hour drive back home to Nevada,IA, I was able to print them as promised. POI cards from State Farm were now in my glove compartment that very same day! Amazing . Please recognize Jake for his Outstanding Customer Service Semper Fi ! Sgt. Sano USMC retired

They are super helpful, just all around good experience! I really appreciate how helpful they all…read morewere!!

I cannot recommend Katie Ash enough! Working with her at State farm has been such a smooth and…read morestress-free experience. She is incredibly knowledgeable, responsive and truly takes the time to explain every detail so you feel confident in your coverage. It's rare to find someone who genuinely cares about their clients the way she does. If you're looking for someone trustworthy and dependable for your insurance needs, Katie is your person!!​

Brandon Geise and his State Farm crew are the easiest group to work with for your insurance needs…read more They work to get the best deal for you and your needs and are very responsive to any questions you may have. I've been very satisfied having him as my agent.

Our family has been with Pat Brown State Farm for at least 30 years. They are always easy to call,…read morequick to help and answer questions. I especially appreciate that she explains if there are any changes in the insurance realm that will affect our premium. She has always gotten us the lowest premium for the best coverage.

Great help this morning with Aaron's assistance! I always…read moreappreciate the excellent help and guidance found at Pat Brown's office whether in person, on line or in the office.

Great CPA. I drive from Des Moines just to use her services. Professional and personable. Makes my…read moretaxes easy.