Today we went to Menards and ordered the shower door enclosure...SHOWER door for a walk in SHOWER! The guy even came back and asked if it was for a tub or shower and we said shower. they took it to the back and loaded it with some other things we needed onto our trailer. Drive over an hour to get home and they gave us the TUB not the SHOWER. Called Menards and got the plumbing manager that sounded like he was reading off queue cards. "If you bring that back we can exchange it"....."You know we have tub and shower doors"....OVER AND OVER. Never once said that he was sorry that happened. Just repeated these same things over and over. When I told him he lacked empathy and the first thing should have been to tll us he was sorry that happened and if we can come in and exchange it he would give us a gift card or something equivalent to the diesel we have to waste coming there again because of their mistake. Instead he tells me that if I continue to talk like that the conversation would be over. so calling the department MANAGER out on his lack of empathy is grounds for ending the call. over the last few weeks we have spent a lot in this store because of house renovations. Maybe should have just gone to home depot where they give 11% for military discount for my husband all the time without having to send in a receipt and form. read more

I wanted to purchase a patio chair online for $49 and the shipping was going to cost me $320. I also noticed they are retailing a number of items I have seen on TEMU. TEMU is a Nightmare to deal with. 95% Substandard garbage. read more

I've been to the location in pb several times. Yesterday it was unbearably hot . There is no excuse for it to be so hot . It's unacceptable. I understand its been this way all summer. Treat your customers and employees better. No excuse is valid... I've been to other stores as large in the summer and its never been this hot as your store. Fix or replace your system. I left without purchasing what I went for. read more

Customer service is so bad. They brush you off and act as if they don't care if you do business with them or not. Blame customer when they load wrong item. Associate (if lucky to find an associate) was NO help, lied about size. I have to drive out of state to reach this store and then again to return the mistake! And their response was oh well, my time and money meant nothing. If you know what you want and don't need any assistance and double check your order before leaving (even if they load) it might be the ok. read more

Very pleasant, but you bag your own items. Make sure you get your receight. They have quite a selection of multiple items. read more

I absolutely love Menards! They have everything you need and more! I could shop here all day and I don't like home improvement stores generally. Wayyyy better than a home depot! read more

Menards was asked who they would recommend for work I was needing done to a home I own. They recommended Bridgeway LLC. I have spoke to Menards in reference to the numerous problems I had with this company, asking why they would recommend these people that truly do not know what they are doing but will make endless promises and not keep one of them. This recommendation was a deciding factor in hiring this company. Bridgeway was paid 36,000.00, walked off the job and did NOT finish one job they were hired to do and left with out replacing torn off wood siding and torn off eaves of the home to create more damage. Menards requested that my last review be taken down. read more