The staff was so unbelievably professional, helpful, and friendly... oh and very patient because I…read morehad no idea exactly what I was looking for. Selection was great and the prices were fair!

Nice family business. Good prices, helpful, cheerful and welcoming. Be sure to check a map if you…read moredon't have gps. A little hard to find the entrance but well worth it.

Great selection of plant starts and garden essentials. I'm more into food gardening, but they have…read moresome great ornamentals too. Nice ladies and cute cats!

This is a wonderful nursery packed with plants and helpful staff. The selection was wonderful and I…read morelearned a lot from the staff and will return .

Humboldt is an interesting jam. Various sources report that a goodly portion of the local economy…read moreis inexorably linked to the cultivation of various... plants. Similarly, plenty of residents of the permanent, transient, and collegiate varieties dabble in green thumbery for personal or profitable reasons. And without the slightest judgment thereof from this Yelper, any horticultural effort that will result in any level of success requires both the correct supplies to get the job done, and the knowledge to apply things with the right frequency, timing, order, and amounts. All that as prologue to my stop in at Big Daddy. Fully a tourist on my trip, I ducked in to see what this store was all about. While it was essentially stocked with the usual garden center stuff, there were whole aisles dedicated to nutrients, soil and substrate amendments, containers... if you need it, it seemed to be here. I can't say I interacted with staff here... come to think of it, I don't recall being approached by or pursuing help from anyone while I was there. Per other reviews, this isn't the only game in town, and what do I know as a "just passing thru" guy contemplating next season's back yard tomatoes? But all in all, if you have a rudimentary understanding of things like 12-12 and 16-8 lighting, you know guano from guava, and can explain how NPK values change outcomes, you should be able to find what you need here without getting your socks wet.

The only thing that makes a hydro store stand out is price and customer service. This place lacks…read moreboth. The staff is rude and the manager was worse. We ran out of there dont waste your time.

Of course everyone will miss Shelby she is a notable redwood valley Icon…read more However the store is still kicking it with all the great products, soils and tools you need to grow the killer green. plenty of help with loading your gear. they rent trim machines and have an awesome staff! And they will surely save you from a trip to town when you trying to get them roots in the ground! Great service and open early.

My garden has never been better! Last year I started using their soil and fertilizer and my plants…read moreare thriving! Not to mention the staff is amazing and really care about what they do. I highly recommend over any corporate business because you can't buy passion at big daddy.

I have been calling for 7 hours to purchase in stock carpet over the phone so my workers can drive…read morean hour to pick it up! I was told by a nice salesman that they need to move back stock around so they can get it in the floor to restock and cut it! I should call back in a few hours to see if that was done. I've called back between 4-8:30 7 times I was put on hold , transferred and then was disconnected. What does it take for reasonable service? This is ridiculous for a $600+ purchase to be treated this way! I guess only game in the area you can treat customers as poorly as you want to! What a shame

I made a purchase a few days ago for something that wasn't going to work. I wasn't given a receipt,…read morewhich is my fault for walking away without getting it... but I assume since I used my debit card, I could use that to find it in the event. I need to return it. I used Apple tap to pay with a debit card that was compromised later that day. the bank canceled that card (what timing?!) so... when I went to return the item, I was turned away because I could not use the tap method. they could not find the purchase and told me that I should just "sell it on eBay" or Google our corporate phone number if that doesn't work. This was my absolute worst experience with Home Depot's customer service department EVER! I was (not) helped by a young woman named Lily. I don't know how a company would hire somebody with that terrible of customer service skills to be their on site manager. but once I raised enough chaos with other cashiers, I found another manager that was totally willing to help me? and they resolved my situation with store credit. (Amazing!) I was absolutely blown away that somebody would tell me to "sell it on eBay" as my only other option since they couldn't 'prove' that I actually purchased this item in the store. Somehow, my bank records were not enough. I knew exactly what register I bought it on, and we went to that register and looked up the history, found it, and resolved it very quickly!! ... albeit no thanks to Lily. Hanna, the other supervisor on duty for cashiers was AMAZING!!!!! So helpful, nice, and had empathy that totally refreshed my faith. What is up with the younger generation??! No social skill, empathy, or general pleasantness. Like you are being paid to help customers specifically... do the job don't patronize me. Thank you Hanna!!!! Hanna deserves 5 stars but I want this to be noticed! Hence giving one star above the lowest possible option

11/30/2024: First-Born Daughter needs plumbing supplies, plumbing wrench, light bulbs, etc…read more repairing her humble abode, i.e., replacement tub spout, Teflon tape, and a gooseneck for the shower kit I gave her for an early Christmas gift. Massive home improvements are imperatively necessary for enhancing creature comforts!

This was the only nursery that could tell me what zone we are in…read more I am impressed and will frequent this store.

I have been there many times. Recently I got help with new drip irrigation from Charlie. He was…read moregreat. I got my Hydrawise Controller years ago. I have an App on my phone. Personal help with easy parking. I suggest a weekday as weekends are busy. So much better than a big box store.

Service is always very helpful here. Good products and good selection. Best irrigation store in…read moreUkiah hands down.