Dr. Lambird is excellent. She is thorough and knowledgeable, and sticks to her schedule. No…read moreextended stays in the waiting room at this office - I rarely have the time to even start a magazine article. =)

After 25 years of family medical care here we are no longer patients with this office. My primary…read morecare doctor for over 20 years retired so I called and set an appointment to meet a new doctor to have as my primary physician. A few days before my appointment I receive a message on my app that my appointment is cancelled. I call to discover that it was cancelled because whomever set up the appointment did not note that this was to establish care with this provider. With all of that they cant even get me in to "establish care" until sometime next year. Just a bit of advice for anyone wanting to use their services and how they treat a loyal patient that has been seeing them for over 25 years.

Recently I called to make an appointment. I have been a patient at the independence and Blue…read moreSprings offices. The receptionist rudely told me I would not be seen until February as I am a new patient. I explained that I had been seen at 2 other offices, and was told I could go to any of the offices. We have moved closer to the Lee's Summit office, and I wanted to change to that office. She told me that it didn't matter. It's unfortunate that the first person you encounter is rude, and has no intention of assisting you. I spoke with the independence office, and was assured this is not St Luke's policy.

PATIENT PORTAL EXTREMELY FRUSTRATING …read more...... Your patient portal is TRASH. You try to compose a message and it cut you off / times out! Site asks if you wish to continue... give you the option, a timed countdown for YES, and every time you click YES ... IT DROPS! Third time trying to beat the clock. Also h the time before. Don't have forever to beat the clock. Some people need time. If it asks if you want to continue ....It should let you. Fix it!

Saw pa Quisenberry She is amazing what I adore about her…read more If she listens to me it's like we're a team. Getting a little older, so my list gets a little longer But she treats me with respect and kindness, and even laughed at my dumb jokes Cannot recommend them enough

I absolutely love him. He's good at what he's doing. Save me from heart, failure. He's honest, and…read morehelps you , however he can. I've seen him for some years. A damn good, man.With his nice attitude.

I have gone to Dr Lovinger for several years and trust him to make good suggestions and decisions…read moreabout my health care. He has always been thorough, asked me questions and listened carefully to my responses. For our family, he has offered us quality care in a conscientious manner. We will continue to see him as long as our insurance offers him as a provider. Thank you, Dr Lovinger.

Best doctor I have ever been to hands down! I wanted a doctor that would listen to me and actually…read morehelp, Dr. Bumgarner was it. She is so friendly and never rushes our appointments. I needed a doctor who took time to know and understand me. I will continue seeing Dr. Bumgarner!

Apparently they set up multiple billing accounts and when I got the bill to pay it in the account…read morethere was a zero balance. Sent to collections. Canceled mediocre health care and terrible customer service. Have fun with AI getting ahold of someone

Changed doctors and office from one I had been with in Lees Summit for over 18 years to Dr. Jason…read moreBessey because the other doctor and office had just become to corporate and non personal. Family Health Specialist is a clean, very modern office and the staff has been naturally friendly and caring. Dr. Bessey listens to my issues and takes action based on what I say and doesn't have his head buried into a laptop like the previous doctor and office I had used. I recommend this office and Dr. Bessey highly.

Doctor Blythe is absolutely amazing and I can't put into words the care she provides for me and six…read moreof my family members she sees separately. My dad originally just found her through a website to find providers who work with people that don't have good medical coverage. For the entire time I've seen Doctor Blythe over the past six years, I have never even considered see ANYONE else. Even seeing specialists for other procedures makes me nervous because Doctor Blythe has been so trustworthy and kind. The people in Doctor Blythes office such as nurse Amy, are always sure to make sure my immediate needs are met and always work with me when I meet them with kindness and understanding. Working with patients in the medical field is not easy and they work incredibly hard to accommodate even people who may be seen as difficult - as I've seen personally! Amy is also incredibly gentle and someone I feel I can truly trust to speak to before I see Doctor Blythe. She is also perfect at drawing my blood and nobody has ever done that as I'm a tough stick. I have seen several doctors before her and I have never had my needs met the way she does. She doesn't just help acute problems but she looks at the full picture considering medical history of family members (even those she doesn't see) and anything that could hurt you down the line. Without any bias for me even after seeing me for so long, she is incredibly personable and professional to all patients I've chatted with throughout my time when we briefly meet in the waiting area. Even if Doctor Blythe were to move the Lees Summit area or Missouri (would make me so sad), I would follow her and be a patient even if it meant virtual visits. Thank you Blue Lotus for all you have done for me, my family, and your patients through my time with you!

This place is an absolute scam! Dr. Voss is a dream, however, the clinic owner Dr. Blythe and her…read morestaff that dont answer the phone just text because thats professional, are absolutely negligent. The person who replies to text messages told me that my husband had Hep C when HE DID NOT! Then when being frustrated by their failure to send meds to the pharmacy they replied back when you pay your membership we will send to the doctor for to fill these meds. I asked who sent this message as I found it grossly inappropriate as my membership was paid in full when the meds should've been sent, and I hadnt realized my cc was locked so I immediately made payment to be told they would no longer be seeing myself, my husband, or our child. Again, all via text and not from my provider but from the clinic owner Dr. Blythe. She will claim its because I was rude I am certain or made threats which I didn't and I have the text to back it up. I simply stated I needed this done in a timely manner or I would have to escalate this as my husband had been without his meds for nearly two weeks at this point. Not to mention this was my husband's first time seeing Dr. Voss and we understood that things happen which is why we hadnt been pushy but when it continued not being sent and then we were met with that rude message it was enough. As well, we waited for 2hrs that day all the while missing work because they double booked the doctor. This was our 3rd attempt at seeing the doctor and we had been rescheduled by the office the two previous times for double booking. This was a common occurrence, but Dr. Voss is amazing and was worth the trouble of Dr. Blythes poor attitude and management. She is more concerned with her vacations than her patients. The advertising of no waiting same or next day appointments is a load of BS. Yes, they offer reduced coop pricing but you will wait a month to get labs back and thats if they weren't coagulated when recieved at the lab. Oh and they have a habit of making rushed terrifying diagnosises as they told my son who had strep that they thought he had HIV because he had rose mouth. This was Dr. Blythe herself! Imagine how my 22yo son felt hearing that and the panic he dealt with for days while waiting for the lab results. All in all the only good thing about this place is Dr. Voss and if she is wise which I know she is, she will not stay in the practice for long as it will tarnish her name and credibility, because Dr. Blythe is simply a joke who at best paid for her credentials. I have met and worked with physicians who trained at the university of granada who were far better trained and more trustworthy than her. If you are smart you will avoid this cash only business as there is a reason they are cash only. Also, the sterilization practices leave a lot to be desired, many times they didn't even have paper towels or kleenex and if they had tp it was like a whisper, a half-ply, a piece of a McDonald's bag would serve you better. I strongly recommend a different clinic and hope Dr. Voss leaves this horrible practice as I would pay double to have her as my pcp away from Dr. Blythe and her piss pore management.

I love Dr. Aholt. She always knows you and your family. You don't waste appointment time going…read moreover your issues because she already knows them. She is thorough, kind, and has a great bedside manner. I'm so glad that my daughters and I found such a caring and competent doctor.

Dr Smith is so caring and has an amazing bedside manor. She makes sure you have ALL the info and…read moreright referrals. HIGHLY recommended

Dr. Smith is a doctor that really cares about her patients. She even called my wife at home on…read moreMother's Day to see how she was doing.

My family and I have been patients of Dr. Mike Ausmus for 30+ years. He was wonderful. Over the…read moreyears, though, St. Luke's primary care became worse and worse. The bureaucracy became impenetrable. Patients could not schedule an appointment without waiting months - even in an emergency or when post-hospitalization checkups where immediately needed. Patients could not call their doctors. The Central Scheduling office that handles all patient communication knows nothing about medical care, always says it will be 5 to 6 months to get an appointment, even in an emergency. And, the Urgent Care office is notoriously horrible; even St. Luke's doctors recommend going elsewhere. Since Mike retired it has become infinitely worse. We received a letter telling us we'd been "reassigned" to another doctor - like cattle. However, that was not true. When we called to make an appointment for an urgent issue, we were told we did not actually have a doctor. We would need to schedule a new patient appointment - 9 months later. I scheduled new patient appointments for each member of our family, and the doctor cancelled some of them and did not show up for the others. It's been a year now, and our children have not seen a doctor. St. Luke's management has lost its way. By putting up all these barriers between patients and doctors, they are effectively committing malpractice. I would strongly recommend choosing another primary care office.

PATIENTS BEWARE! Shame on St. Lukes. I waited 5 months for…read moremy scheduled appointment with Crystal Brown-Vredenburg, then the doctor canceled just days before. Then they wanted to reschedule for next year. Next year??? I thought they were joking. I asked then what assurances I would have if I rescheduled the appointment. St. Lukes's said there is no guarantee any of their doctors will keep an appointment. How is this ethical behavior in the medical profession? Very disappointed.