I was a member until this Friday, and this was because of the double standards the senior staff has…read morefor one another at the workout room. There are those that goes in there to socialize rather than to workout, or to sit down on the machinery to text on their smart phones than to use them. I have been going there for six months and no issues until I stop wearing my veteran's hat and showing my Yarmulke and while coming in singing Jewish Prayers as I have explained to the staff. This is why I left because I felt discriminated and marginalized for being Jewish. Therefore, I don't recommend this place.

I absolutely love the Hillcrest YMCA. The staff is so relaxed and welcoming. The facility meets the…read morebasic requirements for lifting and cardio. I have never had issues with patrons. The building Is a little small but it makes it easy to navigate. Furthermore the staff listen to your suggestions and does what they can to make it happen.

Always clean. Never crowded. Good instructors. Maybe underused because it's downtown.read more

i love it there , friendly staff. Good Equipment. Locker…read moreRooms + Kid friendly. i do love that there's a prayer jar available as well. makes me feel like i'm in a good place.

UPDATED REVIEW (April 2026) -- I joined the YMCA of Greater Cleveland in November 2025. I've…read moreenjoyed my experience so far. I visit almost every day and I love it. The fitness classes, swimming pool access, sauna and hot tub access, plus a massage and yoga room make it worth my while. I attend the Lakewood location (my home location) and sometimes I visit the downtown Cleveland location. Members can visit any location as long as they visit their home location the most in a calendar year. The downtown location is much bigger and newer so it feels fancier but the Lakewood location is solid. FITNESS CLASSES -- Free with your membership. I've really enjoyed their Les Mills BodyPump classes. I've also taken their compound circuits, cycle, pure strength, and barre classes. The bodypump class is my favourite because I love using weights. SWIMMING LESSONS -- These are offered for a separate fee. They offer swim lessons for children and adults. They offer beginner, intermediate, and advanced classes. I took their 10 week beginner adult swimming class from late January to March with instructor Elliott. I was nervous but I'm glad I challenged myself. I learnt a lot and I hope to sign up for another beginner class again as I'm not ready for an intermediate level yet. SAUNA/HOT TUB/STEAM ROOMS -- all free with your membership. I enjoy using the Sauna anytime I come and I've sometimes used the hot tub. The Sauna at the Lakewood location gets busy but I normally can find a seat or I just stand. Sometimes, I have to wait to enter because it is too packed inside. The downtown location's Sauna is bigger than the Lakewood one plus downtown has a Steam room but the Lakewood location does not have a Steam room. GYM/WEIGHTS ROOM -- This is upstairs and items where all the cardio and weight machines are. There are also 2 bikes and 2 rowing machines here. There are plenty of treadmill, 2 stair climber machines, and elliptical machines too plus free weights (dumbbells). Other machines include leg press, squat, etc. They also have weighted balls or medicine balls, sand bags, kettlebells, etc. There are more bikes in the cycling room. The 2nd floor also has a yoga room, a cycling room, a massage/quiet room, and TRX/extra weights room. All of these rooms are included in your membership. Of course, if a yoga class, a cycle class, or a TRX or strength class is happening then you can't use those rooms. The 2nd floor has a main big room where most of the fitness classes are held such as the Bodypump classes. CHILDCARE -- There is a childcare space that I believe is free with membership. So if you are a parent and need to exercise, you can bring your child here. Employees look after kids as parents workout. I don't have kids but the childcare service is a nice benefit. PRICE -- It's all relative. We all spend money on what we want. If you don't own a home with exercise equipment or live in an apartment with a gym then the YMCA is your best option. The YMCA membership is affordable to me and a fair price compared to most gyms. It's also cheaper than eating out everyday as some of us do (BAM!). There are different membership levels depending on if you are a child, student, adult, or senior. Call them to inquire. I pay under $50 a month before taxes for my adult monthly membership. PARKING -- Free. There is a huge parking lot but it can get extremely crowded because a lot of families are YMCA members because of their kids. The downtown location also has a free parking garage which is validated for YMCA members. The only issue that I have with the Lakewood YMCA is that the sauna is very small so it is always packed. I think the employees can do a better job at monitoring the sauna to make sure that no one stays in there too long. There is a sign outside the sauna that states it is limited to 10 mins every time but some people stay for longer. I stay longer when no one else is waiting to enter or when I'm in the only one using it. TIP -- While the cardio machines in the gym seem busy, I've learned that coming early in the morning before work sometimes helps because it is not as busy. After work (between 5:30pm - 8pm) is when the YMCA tends to be very busy. Overall, I would recommend the Lakewood YMCA. The price is very reasonable and the gym has a lot of classes and services to offer. The employees who work here are really nice and helpful. They also bring in cookies often from Insomnia cookies (on Tuesdays) because Insomnia brings their leftovers to the YMCA. Giant Eagle often brings some pastries and bread to the YMCA too which is cool for those who want it. I forgot what days the bread products come in but I believe the days varies. I plan to be a member for a long time.

This is my first experience with the YMCA and I was pretty happy! It's clean and has a decent…read moreamount of equipment in good order. There is a large basketball gym that's always busy, and the pool area doesn't seem to be too crowded at the times I'm there, which is generally an off time. There's plenty of parking, and classes, childcare, and community activities. The bulletin boards are always up to date and the staff are friendly. I have the membership tier that lets you use the aquatherapy massage chairs every day and they are awesome.

Friendly staff, well-kept, good variety of equipment, locker rooms generally clean. 4-stars because…read moretanning beds could be updated but overall great gym!

Everybody starts at 5 stars. This planet fitness is brand new and along with some headaches of…read morebeing brand new eventually had a bunch of successes. I've been a member of planet fitness since about December which was three months from this review. There are two levels of membership at planet fitness. White card and black card. Black card means you can use the tanning and massage chairs and massage beds in the facility and also go to other planet fitness gyms, the white card mean yo are stuck at the home club. And you also don't get to use the tanning or massage facilities. I come from the YMCA and I'm used to having rusted weights torn padded benches and general disrepair. However when this facility opened it was less than half the cost of the YMCA and everything was brand new how could I say no. Some of the downs for someone like me who enjoys benching with free weights you're not going to do that here. However they do have dumbbells up to 75 lb and curling bars up to 60 lbs. I wish they had heavier weights but I guess I'll get less bulk and more reps. what I do like if they have cable machines which I really haven't used up until now and I'm finding I'm really enjoy using the cable machines and I'm getting a workout unlike anything I've ever had before. They also have the Nautilus style machines that generally are clogged with people sitting on them and goofing around on their phones. That's no easy way to get a burn for sure. there are classes that they offer but unfortunately they are of no interest to me in the only classes I've seen tend to lend themselves to people who are brand-new at working out. I'll encourage anybody who comes to the gym and work out and they should be instructed and how to do it right and not hurt themselves so I applaud them for having these classes. The restrooms are cleaned about every 4 minutes LOL plenty of lockers and about 93 TVs. I have tried to the massage chairs and the massage beds they're more like the ones you would find in the mall and I don't think they really do anything for me to kind of gimmicky. Well my darling dermatologist is at odds with me tanning, I have a vacation in 30 days I would like to get something that resembles a little bit of a base so I've been using the tanning beds which are brand new and 6 minutes is about all I can take. Overall the front desk people are nice the place is clean and everything is working we'll see how long they keep it up but for now 5 stars

The have an incredibly friendly and helpful staff. We needed access to an indoor track. They have…read moreone around the basketball court.

The new slow flow yoga class is EXCELLENT as is Wendy, the instructor. SO glad I found it!read more

The YMCA has been such a blessing to our family. We are so grateful they are willing to work with…read morefamilies and allow us to pay a discounted rate based on our single income. Our kids love it and I love working out here regularly. Thank you!!

The classes and ESPECIALLY the people at French Creek are amazing. It far surpasses every Y that I…read morehave been to.

There's always an issue either the pool/sauna/hotub down or they have wrong information posted on…read morethere website and twice I've had issues about being misinformed via website and after the staff will sit and talk about me to other guest and staff . Today I brought my granddaughter in to swim since we have a membership when we came in the scanners was broken and I was informed open swim was canceled due to free swimming lessons they allowed me to sign up and she manually added my grand daughter to the list 15 minutes later the lifeguard comes out to say that program is through university hospital and since we're are members not eligible for the free classes be that my granddaughter will have to leave the class he'll allow her the evaluation but she can't stay

I'm writing this review because I believe the YMCA has an incredible mission--to build strong…read morecommunities, empower families, and create a safe and welcoming environment for all. Unfortunately, my repeated experiences at the Warrensville Heights Family YMCA have been the exact opposite of that mission. From the moment you walk in, the energy does not feel welcoming. The front desk staff is often rude or dismissive, which sets a negative tone before you even start your workout. Several employees also seem to take their roles so seriously that it crosses into being unapproachable, making the space feel tense instead of family-friendly. As someone who values the YMCA's vision of being a positive force for youth, adults, and seniors, it's discouraging to see such a disconnect between the mission statement and the reality of this location. A family-oriented facility should feel like one--uplifting, supportive, and community-driven. Sadly, that has not been my experience here. Psychology tells us that first impressions create lasting impressions. If the first thing members feel when they walk in is negativity or unfriendliness, it erodes trust and drives people away. A YMCA should be a place where every individual--whether a child, parent, or senior--feels seen, welcomed, and inspired to better themselves. I'm leaving this review not out of anger, but in the hope that leadership takes it seriously. This YMCA has the potential to be a true pillar in the Warrensville community, but that requires employees who embody kindness, empathy, and respect in their daily interactions. Until that happens, the impact of this facility will continue to fall short of what the YMCA represents.

The Chardon YMCA is an absolutely wonderful establishment. The employee's are super kind & tend to…read moreany of your needs at a whim. Clearly, this other review, not gonna name names (Christopher W.), is a miserable person who cannot afford the top notch services of this YMCA because they have been working their low wage government slave job their whole life & their wife doesn't love them anymore so they feel the need to insult this establishment as a whole for what seems to be a simple misunderstanding in hopes that they will feel better about their sad broke vapious existence nobody cares about.

I think they should have something for handicap people and people that are disabled, so they can…read moreafford to go to. Otherwise, they are very nice facilities.