Service, quality, and time were all great. They adjusted my time window after I booked. The pricing was fair and the service of the guys moving were great. They were helpful, nice, and respected my belongings. read more

From the gentleman who came to bid the job, to the pre-move confirmation process, to the on-time and courteous packers, to the driver who stayed with my truck, and to the gentlemen who came to unpack me....everyone was professional, careful with my items, and incredibly kind! I could not have picked a better company! I would definitely recommend them!! I would definitely trust them if I ever move again!! read more

Thank you David. Chris and his team did an amazing job moving us and made it less stressful and allowed us to unpack and get all set up in our new place. You all deserve 10 stars. read more

I have used this moving company twice in 9 years. They arrived on time. They were ready to start once I received that knock on my door. They wanted to do a walk-through with me to explain what was going. They wrapped all items that needed to be wrapped for extra protection. They all definitely showed that they were in my home to do a job. Although we had some laughter here there. They delivered my items to my new address safe and sound. They placed everything wherever I wanted it be. 2017 and 2026. I honestly have nothing negative towards this moving company (Mentors Moving & Storage). read more

We relocated from Bakersfield to Placentia, CA and used Mentor's Moving as our movers. The team that helped us was very conscientious. Alex, Joel, and Eber took great care with loading our belongings and took care of any special requests we had. My husband and I requested that the same team could deliver the load to Placentia the following. Zach told me he would try to have the same team deliver which indeed happened. We highly recommend Mentors for your moving needs. read more

Just used their service and the 3 man crew was very professional, worked hard and handled all my belongings with care. They answered all my questions and even went out of the way to pick up an item at my storage for me. I would absolutely recommend this company to anyone who is looking for movers!!! read more

From the first call, Everyone was so nice and accommodating. The rates were very affordable and scheduling is so flexible when you need it to be. The pick up and delivery was handled so professionally. Love Mentors Moving read more

Professional and personal. Definitely made our move across country a pleasant experience. Dependable, timely and reliable. Would definitely recommend them. read more

Mentors Moving & Storage - Great company and hardworking team. - Movers Near Me - Bakersfield, California

This moving company was referred to me by the person who bought my house. From Chris' first estimate visit to the three absolutely fantastic mmoving team members everything went smoothly, professionally, and carefully. Luis, Mike L and Mike M were efficient, clearly experienced and personable. I can highly recommend this company. read more

Back in DEC 2021, Mentors/Smoothmove delivered my new sofa set to my home and the movers carelessly bumped the corner leg of the sofa and hit the surface corner of my new concrete dining table. The new dining table is now ruined since the damage is completely visible. The only thing I heard in that second besides the metal hitting concrete was "oops" coming from that mover. After proper recording of the damage on the BOL/Delivery form, you would think the company would compensate appropriately. Long story short, the company apologized, but made me go through their insurance provider for the claim which I found out was denied because they chose to argue it was MY FAULT!!! The movers that they use are suspect. The customer service is very poor, and if there are any issues that arise, good luck having them trying to resolve it. It is now April and taking them to court is my last option. DO NOT USE THIS COMPANY read more

Mentors Moving & Storage - Movers Near Me - Bakersfield, California

We had a great experience with Mentors Moving and Storage. My husband recently had back surgery and I needed the help with our local move. Mentors Movers had excellent communication and customer service. They were also reasonable priced and well worth the money spent. Our furniture and belongings arrived without damage! They were punctual, professional and went above and beyond. Thanks for a great experience! HIGHLY recommend! read more

From the second I called and setup my local move, I felt like my business was important to them. I needed some furniture stored and other furniture donated, and they took care of everything with the care as if I was moving across states. The actual movers were respectful and handled my mom's older furniture with care. No nicks, scratches, or anything negative to say at all about my experience. They were on time and took so much time making sure they did a clean job, which I didn't even realize I wanted or needed. They left the house looking better than when they came. Would definitely recommend. read more

Reggie and Aric were prompt and courteous. They were very conscientious of protecting my furniture. They also moved at a pace that was well worth the hourly rate. Great rates compared to other movers! Thank You read more

outstanding experience all around. Keith was great with communication and working with us to get to a reasonable price. the crew showed up on time, were very professional and friendly, put rubber mats on floor so it wouldnt get damaged in move, wrapped all furniture in moving pads and then shrink wrap. they were quick and efficient. on the other end, they were again on time and started right in where they left off with the load up. had three of the original crew plus one new guy, again very professional and friendly. Louis was the lead and he maintained direction over everything, including moving an 800 pound safe down the side of the house to the lower level! Very Highly recommended! read more

Over priced and broke a lot of furnitures. I've worked with them in 2019 and found out they were pretty over priced for a bad job the did. I found out my friend also used them and they broke her bed frame, desk and even made a dent in their wall. Taking forever to get reimbursed because they keep on ignoring or not replying to their claims department. It's been over a year and my friend hasn't heard back from them. I would not recommend them to anyone. read more

I highly recommend Smooth Move USA. From booking, to moving day, they didn't disappoint. The four movers were prompt, professional and took such great care of our things. The pride in their work was evident. Supporting local businesses who provide great customer service. read more

Moved us from California to Phoenix! All I can say is WOW! Dealing with JR was an absolute pleasure. Great company!

Smooth Move, now Mentors Moving is highly recommended! The men arrived on time and took great care with all our furniture. This is the second time we've used them and can't say enough good things about them. The booking was easy and confirmed with a start time by phone, then a reminder email the night before. Highly professional and highly recommended. read more

This company is great for moving the Mentors moving & storage makes it easy to move all three guy's were very helpful and friendly i will recommend this company to all my friends God bless read more

This 1 star rating of Mentors Moving & Storage is just and deserved. I booked the company three months in advance to move and store two couches and an organ in Feb. 2024. I then proceeded to schedule painters and wood floor renovators. Mentors' workers arrived at my home on the scheduled day but quickly informed me that they had no idea how to move an organ. They called their manager who proceeded to inform me that the guys were going to leave; they would not be able to assist me in any way. I asked them to at least take the couches, but they refused. You can imagine the situation. Worker coming in one day to remove the carpet, then painters, . . . But all work was contingent on the house being empty. Mentors has failed to return promised calls or in any way acknowledged the company's failure to deliver on promised services. i strongly advise against using this company. They are expensive but deliver no value. read more

I was recommended this place by one of my trainees. Initially I thought hey great they'll pick up my stuff in Hanford drive it to Bakersfield and then store it for me and when I discuss this with them I was told when you do move to your house, because at the time I was living in a two bedroom apartment and I had moved from a four bedroom house and the apartment was temporary housing, I said this will be great because when I purchase a house in Bakersfield then I'll be able to move my stuff over. Well it took two years for me to find a place. In the meantime I was paying $300 a month for storage, then I needed something from the storage and was told that it would cost me $75 to get anything out of storage and I have to give them advance notice. This was never mentioned in any of our discussions regarding the services that they provide. Then after paying all that money thinking about it $300 a month for two years that's basically over $7000. Then once it is finally settled in my new place and ready to move the furniture out of there into the new place I was told for their guys to move me out of their storage and put it now in my new house would cost $1800 plus the cost of the the movers $200 an hour per person, ridiculous! And I found my own movers and was told it'll cost $75 To pick up your stuff out of our storage. I said OK and I asked for a 6 AM move time, at that point I was told well if they have to come in at 6 AM then will have to charge you overtime and that'll be an extra $180 over and above the $75 tell him I said well don't you open up at 8 AM and don't they have to come in early anyway to get it ready for whoever is going to be there at 8 o'clock yes but you want an earlier time so you have to pay the overtime. What!!! If you have money to burn sure use these people don't use it like a regular storage because every time they open the door to give you stuff that you own that you've already paid for them to put in storage, they will charge you $75.00 dollars. And when you call them out for being thirsty Shysters they'll say, "We're not Thirsty we are a business":( My movers called me and said they would have to change the date to tomorrow, I called them to make the change. They said then they were going to charge me another $75 for changing the day and $75 for tomorrow. I said then I will pick up some things today and the movers can pick up the rest tomorrow, they said no initially because of the short notice, after some belligerent discussion with multiple interruptions and during which I was called "manipulative".....professional right...they agreed to let me pick up some things......Wow! Good luck with this company read more

These workmen took an overwhelming experience and made it all possible. They were hard working and efficient. Polite and respectful towards me, the owner. They wanted to know exactly what had to go and where did I want my things to be placed. They hustled the entire job and were finished on time. If I was to move again I would use them. read more

I recently moved from Bakersfield, CA to Mesa, AZ using Smooth Move. My wife and I were being relocated for work but as the way things go these days, were responsible to pay out of our own pocket for the moving expense. Regardless, I know I wanted full service so I called Smooth Move, Allied, and North American for quotes. They all came to my house to prepare an estimate but Smooth Move was the most professional, most personable, and didn't tell me things they wouldn't do rather they told me what they WOULD do for us. Their rate was a couple thousand dollars cheaper than the other two as well! Packing the house was supposed to take two days- Only took one with the help of Louis, Oscar, Mike and Pete- These guys were awesome, friendly, and careful- Not one thing broken! We scheduled delivery for a week later and they showed up on time and were finished within hours of unloading things into a 4000sf home. Louis, Mikey, Anthony, and Naomi were the best! Everybody was so nice and our experience using Smooth Move was seamless and left us with confidence the entire time. I wouldn't have done it any other way! read more

Great job Smooth Move. I hired Smooth Move to help me relocate my Interior Design office and warehouse. They showed up promptly at the agreed time. They were professional and very careful with all of my furniture that they moved. All of the furniture is new and needed extra care and not be damaged. I resell this product in my design business. This is the third time I have used them for my moving needs. I will definitely use them next time I have need of movers. I will happily refer my contacts to them! read more

Mentors Moving company quoted me $16,000 to pack take to storage, and a dump run. I explained the job must be completed within three days! Because I would be turning over possession of the home. They assured me that was no problem. They said it would be $8,000 up front then $8,000 upon completion. I paid $8,000 down. The next day three men showed up at 8:30 am they moved two couches one chair two tables a vanity, and part of a bedroom set. By 11:56am they were done. From 12:00pm to 2:30 the walked around flirting with my 14 year old daughter. When my terminally ill mother asked to help remove the items in the Chester drawers. The stated they weren't packing today . Only the dump run. So her belongings in her Chester drawers were also taking to the dump. At 2:30pm they said they were going to the dump, and left. They returned at 4:27 pm stood around till 5:00 pm and left. The next day I was asked for more money if I wanted them to return. I explained how my mother medical marijuana had been taken a long with my bran new pressure washer, pool vacuum, and 5 five gallon buckets of chemicals. I requested the employee's be drug tested. To which the manager stated that he would not. He also stated that if I didn't pay more money they wouldn't be returning. So I not only lost that $8,000 I paid them . I had to hire another company to finish what they were paid to do. But I also lost the 10,000 that was in escrow, and half my belongings for not vacating the property by said date. read more

I ordered a new bed Finally Lol...anyway i ordered from Saatva and my purchase included free white glove delivery...The delivery company was Excel. They sent an email with a number to call to "schedule" a delivery date and time but when i called it was actually told to me what the Excel itself scheduled for me..i thought well i'm just so freakin excited about a new bed finally i'm not gonna bitch about it and just make it happen Lol...so today it was and yes they showed up between the 11:30-3:30 window of time. They were nice however i could tell one of them the taller one must of been new and this was the first account they have gotten to actually deliver and build a bed. They did just fine i watched eagerly of course and everything went smooth. Courteous and quick. I will most likely order my son a bed from Saatva when he needs one and be happy to have Excel deliver and build that as well. read more

This company refuses to call me back regarding my couch and has been holding it for two weeks now. I have left multiple messages and sent emails and called multiple different numbers in order to get my couch delivered without any call back or returned message. read more

I really appreciated David K's honesty. I didn't realize when requesting a quote that they were based in Bakersfield, and David was upfront with the service costs that would be charged to make my move happen. If I'm ever moving in the Bakersfield area, I'll definitely use these guys to move, just based on the customer service I received. read more

Phone call quote for a small 1 bedroom. ..$200 an hour. Yikes! That's the highest I have ever encountered and nearly 1 2/3 more than other locals. read more

I had a great experience with Smooth Move, and definitely plan on using them again. My job was a small one: move from a 1250 square foot apartment to a 1050 townhome. It was done in 3 hours, which was the minimum estimated time. I give extra props to Dan and his team member, who took on the stairmaster challenge of a 3-story townhome with a great attitude. They also made sure that there was minimal damage to the furniture and larger items - just the inevitable nick here and there. My only hesitation from jumping on the 5 star bandwagon here is that a customer might get the impression that they 'roll out the red carpet' based on the pictures featured on this page. And while I didn't necessarily need a RED carpet, it would have been nice if they had laid down some flooring protection or at least covered their shoes when coming in and out. In anticipation of moving furniture into places that likely would stay put for a long time, I had cleaned my hardwood floors just prior to this move (which was maybe a fool's errand). So the shoeprints and tracked-in dirt left me with a little more rework than expected. But overall this was a great experience, and saved me a ton of effort (and back pain!). Smooth Move is a professional outfit that will definitely have my business again in the future. read more

Thanks to the team at Smooth Move USA for accomadating me as I had to move within a couple days of confirming the quote. I want to say a special thank you to Nick and Eric who were amazing! They were friendly and I'll even go on the ledge to say they made moving fun! They took care of all my items so well and I'm truly grateful! read more

Very nice gentleman (did not get his name) saw 2 elderly women and a mom trying to load a matress on top a minivan and jumped in to help us while store manager and workers watch stood by to observe. God definitely took pity on us and sent him to our rescue. Definitely will use them in future. Thank you thank you. read more

My wife and I hired these guys to help us move, and we had a great experience with them. We had a lot of concerns going in: moving a 2-br and 1-br apartments (separate locations) into a 5-br house, because of our work schedules (and budget) time was a factor, and after reading a ton of nightmare reviews of several moving companies, it looked like finding somebody reliable was a shot in the dark at best. The first thing I noticed about Chuck, Tom, and Jesse was that they were super friendly and professional, the opposite of sketchy, and were there to WORK. They were concerned about making sure they were careful with our stuff, put down mats to protect the original wood floors in our 100-year old house, and were also very mindful of time- which was extremely respectful considering we were paying by the hour. Speaking of, we had priced multiple in-town and LA based companies and Smooth's quote was the most reasonable. My wife even got super direct with them (sorry Kevin!) and gave them the 3rd degree to uncover any hidden costs, but we were assured there would be none, just the hourly rate. NO ONE else does that, totally bad ass! This move was something that my wife and I were equal parts excited (for the house) and completely dreadful (packing/the move/unpacking), and Chuck, Tom, and Jesse were a Godsend and we are so grateful we chose them to have moved us. We will absolutely use them again in the future, and they deserve the absolute highest recommendation allowable by law. Thanks again guys, you are very appreciated by us. :-) read more

When we bought our home we knew we had to keep movers in the budget. We called a couple places and got a few different quotes and because of the professional manner and the price we chose Smooth Move and we are so glad we did! The guys worked hard and I felt comfortable knowing our furniture would arrive safely, once they arrived they did an excellent job in keeping the floors and furniture safe from damage as they brought all of our belongings in. I directed the fellas in where all the furniture went in our home and they set it all up for us! I definitely recommend using Smooth Moves! read more

Mentors Moving & Storage - Movers Near Me - Bakersfield, California

We called Smooth Move about 2 days in advance of our need to move our brother and mother into assisted living. They were one of two places recommended. Every one we worked with was friendly and helpful - from the office staff to the movers (Louis and his co-worker). They were very good about keeping me up to date with text messages as well. On the day of the move they arrived on time and took great care with the furniture they were moving. I would recommend them! read more

They were super fast. I didn't know they could go that fast. I also like how professional they were. I'm glad with them. I'll be using them again. read more

We used smooth move to help us move and over all we had a great experience. The movers were friendly and hard working guys. They didn't sit and play around. They got right to work. None of our items were damaged bc they wrapped them up good. I would highly recommend this company for any and all your moving needs. They really took the stress of moving off our hands and made it where we could actually enjoy our transition. Thank you smooth move! read more

Received response from owner after leaving my first review. He mentioned i had no reason to leave a negative review on this business listing as according to him there was absolutely no business done with the company on my end. Yet he knew exactly what i was talking about. He even went as far as to say that i wasn't going to be receiving my item over a month later due to me "cancelling" my order directly with ikea and according to him i was "refunded my cash" which i did/was not. If youve ever tried to get ahold with IKEA's delivery customer service line you would know that they have an automated response that hangs up on you due to there being a high amount of callers so for a month i was not able to speak with the proper department to fix the issue or even cancel my order directly from the store. I live far and was not able to go to the store in person and fix the issue either and was forced to wait. When i was messaged by the owner of this company it was more out of being burdened by my negative review than to try to help me fix my problem. As an update though i was contacted by ikea who was trying to resend my item which i guess they noticed i NEVER ACTUALLY RECEIVED. I told them i rather drive to pick up my purchase in person than to have incompetent people deal with my things and make me go thru the headache of not ever receiving my things and such rudeness. read more

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We called and Keith came out to provide us with an accurate estimate by viewing the rooms, furniture, appliances and boxes we had. The team of movers showed up on time and did a fantastic job. Anything wooden was covered in furniture blanket and plastic wrap as well as all furniture. They took every precaution to protect our property. Very dependable and hard working. Estimate was dead-on (no hidden or unforeseen surprise expenses). Thank you, Keith, for a fantastic job by yourself and the moving team that moved us. I hope to NEVER need Smooth Move again (not ever move); but if we do or someone we know is....will definitely use and/or highly recommend Smooth Move. read more

Had a great duo today helping me move my grandma from one assisted living facility to another a few miles away. They were kind & friendly, careful and quick! They even made a point of calling my grandma by her name and wish her well in her new home! Thank you very much! read more