Booked an appointment but for whatever reason it changed the date on me, I cancelled immediately. Didn't get my deposit back though. Messaged them on Instagram, no answer, it's been 2.5 weeks. So now I'm waiting for the owner to respond or I'll have to go through my bank. Unfortunate because I was very excited to come here. read more

Carla is amazing she always slays my nails. The only reason I give 4 stars is because I had a 5:30 appt with Becca (who is amazing at brows) and waited over a hour and a half after my appointment time. That's just ridiculous and unprofessional for making customers wait so long. But hey gotta do what you gotta do for good brows I guess‍ read more

The nail techs of course are amazing, but the customer service, the booking system, and the foundation and structure of the company is horrible! I made an appointment a month before and they changed my times around and cancelled one of my appointments which I was fine, but when I asked if my deposit would go towards my bill since I already paid for 3 appointments, they said the owner Mindy wouldn't allow it! The lady at the front desk said she knew it wasn't my fault but she couldn't do anything. When I didn't give up and showed them proof of my original booking and how I didn't mess up the times, they did, she went and talked to the owner again to ask. Finally she said okay but clearly they didn't want too. This is disregarding the fact that they made me wait 40 minutes. Threading was amazing though! read more

This salon really focuses on quality of work over productivity. This is why I wont go anywhere else to get my nails done. Cute interior, offer a wide variety of services, and the ladies that work here are very talented and friendly. read more

The work is amazing. But the customer service is atrocious. Like Nothing I've ever seen. They are in business 100 % because of the quality of the work . Everything to them is an inconvenience. They are rude to the customers . And the owner...well let's just say I know exactly why her employees feel like it's ok to be rude to the ppl who pay her rent...sad read more

DO NOT GO HERE. If you have natural nails or care about them at all do not come here. They only specialize in fake, extensions and acrylics and will use harmful products and even break your nails! I'm sure there acrylic work is fine, but do not trust them for basic gel or anything to preserve the health of your natural nails. Very disappointed with the service. Management also does not care much about customers. Lacks professionalism. I came from LA where there are high standards for nail work and was extremely upset with service. Left with broken nails. GO ELSEWHERE. read more

Great nails, love the way they pay attention to detail. One problem I do have is the lack of communication between myself and my nail tech. I walked into the salon and they said they've been trying to get in contact with me but I received zero phone calls or texts stating a cancellation or even saying she won't be in, but the employees do work as a team and they all made sure my experience was more than satisfying. Had a great experience with the nail tech Josie, I will be returning to get more work done by her. They all do amazing nails.... read more

I am so shocked at the service I just received. I used to love this place took out of state family here to get their nails and eyebrows done for the amazing work they do but now doesn't seem likely. How are they open until 8pm but don't take walk ins or appointments after 6??? Like I thought businesses want to make money? It sucks because I really loved their work especially Emy who used to be with them and would always do an amazing job on my nails. Definitely going elsewhere. read more

The studio is clean, well decorated and the staff are nice. The day I visited they didn't seem to have someone that was solely working the check in/register so don't expect to be greeted right away (didnt bother me, I just asked how to sign in) All the ladies were busy doing nails ect So it wasn't as though they were intentionally rude. Carmen is the absolute best ! I was nervous about going to a new nail tech but she is nothing short of amazing. I love longer ballerina shaped nails and with previous techs at least one nail is always uneven or misshaped and as someone who is a smidgen OCD it drives me up the wall!!. Her shapes are PERFECT ! 3 weeks and they are growing out evenly, NO chipping and the ends are not peeling up (hallelujah ! No one likes running their fingers through their hair and having a nail being ripped off) quality work, great pricing, sweetest nail tech ! Her Instagram is carmens_nailz - where I first saw the work she does. In short go here ! read more

Meraki Beauty Studio - Carmens_nailz - Henna Artists Near Me - Kissimmee, Florida

I love this nail studio! The energy alone was great! I was looking for a permanent nail home for a very long time and I can honestly say I've found it. All the ladies that work here are extremely talented and worth every penny! I won't go anywhere else. read more

My nails have never been healthier. Carmen does my nails and they last for 4 sometimes 5 weeks ! No lifting ever, she takes her time, and her work is quality every time ! The salon is always clean, and the staff is professional. Love this place ! Definitely give it 5 stars across the board. read more

If you don't get your nails done by Christina or mindy idk if you're going to get the nails you envisioned. Every time I get my nails done by anyone else I literally have to go back in the next day to get a whole new set. This happened to me twice. I don't think the techs who do the best work should be able to charge so much. The most I spent at this place was 150$ and those were the worst nails I've ever had. Shape wrong. Capsule nails wrong. Chrome wrong. Diamonds wrong. Bed of my nails not even sealed likeeeee a mess. I can't say anything because then everyone wanna catch an attitude like it's my fault the nails came out trash and I don't have the temper for that. I should not have a 140$ ,150$ with the tip, all break off after two weeks that's not right. I've been getting my nails done for 15 years, so I definitely know good quality nails when I see them and the only person so far that does good quality nails is Christina hands down. read more

Customer services at this location is horrible. I booked my appointment online showed up 35 min before my appointment, unfortunately I was unable to find someone to watch my 11 year old daughter. The salon has a no kid under 12 policy. As I walked in the manager scream across the room "does she have an appointment because she has a child". Well excuse me come up to me and speak to me one on one,have some PROFESSIONAL MANNER which should be "basic" for a Manager. At the end I had to leave because they Rufuses to take care of me and they also did NOT return my deposit which they require when you book your appointment. I will NEVER BE RETURNING AGAIN. It also not the first time I see them handle situation with their customer by shouting across the room. read more

I got my nails done at this place a few days ago with my friend. We were super excited to finally find a place that could do what we wanted and more. The people were awesome and so was my nails but I was able to receive a coupon from a couple of nail techs from meraki beauty studio last week. It was on one of their business cards and signed by the owner, mindy! The nail techs never informed me it was only for winter garden location and the card had All of the locations on it. So, I was disappointed I could not use a 20% off coupon for it that was signed by the OWNER!! Plus, the lady that checked us out did not know of the coupon and called the owner, mindy. She did informed her it was only for the location in winter garden and I would have pushed for it but was receiving these dirty looks from the rest of the workers. When I was checking out I noticed that mindy was calling the girl and told her that she was. She did not offer anything on be half of mindy or the store. I was hoping to go back there to get other services done and now I don't want too, especially if they have a deal or special going on and they can't honor it!! I will be reporting to bbb and anyone that will hear about this. read more

Looks great but the wait is ridiculous I usually come with appointment but the one time I don't waited over an hour. Tried to grab a bite to eat to kill time and couldn't or I would lose my spot. BULLSHIT read more

I would have loved to do business with this salon but unfortunately had a bad experience, even before service. I made an appointment online and was charged $30 for trying to reschedule it, not even canceling. I had a family emergency where my dad ended up hospitalized and tried to explain that to the person who answered the phone. They said I couldn't reschedule nor get my deposit back. What a shame! I really wanted to reschedule and use my deposit for a later time. read more

I thought a lot about whether or not I should write a review, but decided that had a known about the customer service at this place I would have gone elsewhere. I moved to Orlando a year ago and I may have been spoiled by my previous salon Profiles in Cape Coral, but I was used to spending around $55 - $65 for a fill, colored acrylic and even some artwork. My nail techs there were amazing and could do almost anything. So my expectations were a little high. First it is not the nail techs fault for the pricing and service. The techs themselves are really sweet and have no control over pricing. Even after a year of going there every visit the techs had to double check the pricing...Why you ask, because everything is ala carte. The base price is simply to get you in the door. I had never been to a place where each part of your appointment is a separate price. They charge $5 alone just to shape your nails. I thought it was a part of the fill, but I was wrong. Drilling them down, filling them and taking 30 seconds to file the shape was an extra cost. Then it comes to the polish, that was another charge. Forget getting acrylic for the everyday middle class person that is unaffordable. Now after a while I just learned to accept it because I truly did like the two people who did my nails. However, my first bad experience came after they changed salon managers. The girl who used to be in charge cared about the small things like not waiting for an extended period without explanation. The new manager who is the owners sister doesn't. On more than one occasion I had to wait over 45 minutes to get my nails done. This is after coming in early to check in for my appointment. Even though I had an appointment and paid the deposit the new manager would put someone in for a pedicure. The longest I had to wait was over an hour and a half. No apologies, no explanation just "she will be done soon". I even asked for someone else, but that was not an option. Had I left I would be out my deposit. I needed to get them done for an event or else I would have just left. Then I finally was worked on only to have her shutting down the salon around me. I didn't complain or ask for a discount, but I was really upset. However the owners sister didn't care at all. Then after going there for over a year I did end up having a family emergency. I called as soon as I found out I needed to leave town only to be treated as an annoyance and informed that I could not receive my deposit back. I was then promptly hung up on. Am I in shock a little, but not totally surprised. They got my money and didn't care about anything else. To sum it up. Yes Orlando needs a professional nail salon, but Meraki in Kissimmee is really not worth it. Unprofessional and extremely overpriced. They use the fact that there really is not a lot of competition in the area to their advantage and they bring you in under false circumstances when it comes to their pricing. Find someplace else. read more

I GOT FUNGUS!!!!!!!!!!!! I decided to give the place a try since it seems to have been all the hype on social media. First off, it took 15 mins for anyone to acknowledge my presence and ask me who my appointment was with. Thats was a turn off. Secondly, the nail tech kept cutting me to the point where I would bleed. Like seriously??? Then, a couple of weeks later, my pinky nail falls off and I discovered the fungus. I took off all of my acrylics to see if any other were affected and discovered 3 other nails with fungus. That is a total of four nails. I normally do not try new nail places but being that I am always in the city, I needed something conveniently close. NEVER AGAIN WILL I GO THERE!!!!! Fungus is so dern gross and in all my time getting acrylics, I have never had that problem. Goes to show you that not every place is what they are "hyped" to be. Ladies do your research. If there is not a strict sanitation policy and if people are not following the sanitation guidelines, do not go there. Beauty is not worth the consequences of something going wrong. I paid a total of $50 for FUNGUS!!!!! I am disgusted and they should be ashamed of such poor sanitation. read more