I went in to get my box dyed brown hair lifted to a blonde again. I showed the stylist a picture of…read morethe look I was going for. Essentially a blonde balayage/ombré. What i ended up with was light brown hair and two BLEACH BLONDE strips of hair right in the center of my face. The blonde strips are VERY harsh and do not look right for this look. I am mortified to leave the house looking like this. Very frustrated that what I got was nothing similar to the photo I showed the stylist. I would not recommend. Along with that, while waiting to get my hair done the stylist had a phone call in which she answered. Assuming it was with the manager who was calling to ask about a previous client of this stylist who hated her hair.

Been seeing Brittany for several years and love her! All the staff is very nice! My whole family…read morehas seen her.

We went to B. Elliotts on the recommendation of a friend to get a haircut for my 11 year old son…read more While the salon is darling and several girls who walked by seemed very friendly, the stylist that cut my sons hair, Britton, was awful. She didn't greet us; she just told him to come on back. She didn't ask how we wanted his hair cut or styled, so I followed her back to tell her. She wasn't very responsive; rather she was very rushed and distracted and not friendly. When my son came out, his haircut was terribly uneven and not shaped well at all. We had been told that kids pay their age, but I left $18 poorer. Unfortunately, based on my experience, I probably won't return.

Really cute salon with super nice employees that make you feel comfortable & confident about…read moreyourself! Very clean salon in a nice area. My hair always turns out exactly how I want it to! 12/10

Leah was great. She did a great job and listened to what I wanted. Cut and color was just as I…read morewanted. Highly recommend !!!

I can't say enough great things about this salon. It's a wonderfully calm, professional and…read morewelcoming atmosphere. I've lived and had haircuts at high-end salons all over the country, from New York and DC to LA and SF, and I've only met three stylists that send me home with a haircut I'm happy with--one of which is Kate. I am a no-maintenance, no-product kind of guy, which means the haircut is everything. It has to stand on its own with no help from me yet still look professional and put-together. Thanks, Kate! Appreciate having you in the Rockford area.

I had recently moved to the Rockford area when I was looking for a salon & Lucette's caught my eye…read moreright away. They have such a good vibe and aesthetic that makes you want to have a self care day everyday. I've been coming to Lucette's for at least 6 months now and absolutely love it everytime. I've been to a few of the girls like Aly & Megan and there are my absolute favorites! I wouldn't go anywhere else, thanks for always being so kind & uplifting!

I love Sanctuary Spa, Lauren Wallace is my hairstylist. Lauren has been doing my hair for about 15…read moreyears. She is a sweetheart and knows her stuff. I'm always getting asked, what salon I go to, and who does my hair. Check them out the are a full service salon.

We absolutely loved loved loved Erica and her amazing team of ladies!!! She made our wedding day…read morestress free and we were all very happy with the services provided! Thank you Erica and team for making us look beautiful!! Rebecca and Claire Vinopal

This place is amazing! THE ONLY AVEDA CONCEPT SALON between Janesville WI and Rockford IL..My…read morebridal party was treated to such extras like breakfast and the updos rocked the makeup artist Erica was amazing!! This is a must stop on everyones look good list!!!

I was a bridesmaid in my sister's wedding recently, and my hair was done at an AVEDA salon. I LOVED…read moreit, and decided to go to the local AVEDA salon when, after years of deliberation, it felt like the right day to finally get a perm. I called and they scheduled me with their perm specialist the same day - that was nice, I'll admit. I asked for big, loose, voluminous curls. I got poodle permed. End of story. I'd rather take back my hundred bucks, even if that means going back to my awkward, half-curly/half-straight hair. It looked better before anyway...

She quoted me for different price on phone and when I had to pay she charged me more and also I…read moretold her I don't want too dark and it was just like when I color it myself at home. Nothing special

From the owner: We're a Highly Experienced Team of Hair Designers. read more

For a while I have been meaning to try one of their facials, and did so yesterday and l-o-v-e-d…read moreit. This was a Guinot Luxury Facial, by Laura at the Beloit location. It was an hour of total relaxation and luxury. I kept thinking, "I´m in Beloit but I feel like I made a trip to Europe!" because the scent, the feel of this facial, and the Guinot brand of products used (France) reminded me of facials I have had there. The very fine exfoliation beads were wonderful, and another plus: the oils used did not make my face break out. This facial also included neck and shoulder massage, hand massage with Aveda ream, and terrific foot massage also with Aveda lotion. At the end of the service is a scalp massage. The facial room has a warm, cozy atmosphere woth a warmed table and knee lift which makes your back feel great while lying there. I felt that the price for this facial was fantastic, and will definitely do it again. I've been going to WM Day Spa for the past couple of years for various services and love the serene setting overlooking the river, the choice of products they use in their services, and the lines of product sold in the spa store; I also love everyone who works there. Since they reopened post-lockdown, I am very happy with all of their Covid safety protocols.

I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

I'm so upset right know! I order on groupon a coupon for a 90 minutes massage. It was a present for…read moremy hubby. I get a call from this business, there have to cancel my appointment, because there do not have massages anymore. But I can my hair color. Okay... But I but this coupon as a present for my hubby and for a full body massage. I told them I understand but when they don't offer this service anymore, I want my money back. So far no service and no money back. Sorry for my English, I'm still learning. I'm from a different country and still learning. Do yourself a favor and work not with this terrible unprofessional business. :(