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    Merchant Solutions

    5.0 (1 review)

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    15 years ago

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    American Honda Financial Corporation

    American Honda Financial Corporation

    (176 reviews)

    I had a most FRUSTERATING experience with Honda! I have been to 3 mechanics AND a Honda dealership…read moreto resolve an issue with my 2019 Odyssey! It's still not fixed, even after spending over $4000!! But the kicker is about the catalytic convertor. The 3rd mechanic recommended replacing them after an 'emissions processing problem' came on my dash. That alone cost $2500! I was speaking to someone afterward about it, and he says it's under warranty! So I called up Honda to file a claim for reimbursement. They REFUSED to reimburse me for this b/c I'd gone to a non-Honda mechanic! This is a VERY OBSCURE warranty that is not well known amongst mechanics. So how should I have known about it? BUYER BEWARE...

    I have repeatedly attempted to resolve this issue with Honda for almost a year in multiple ways and…read moreI have yet to receive a supervisor call (now over a month since 9/3) to fully understand why my electronic lien can't be released when I have fully paid off the vehicle since 2022 and was told by a Honda representative that they had released my electronic lien and when I confirmed with VA DMV Honda had not released it. See the letter I have sent below with no response from Honda. ----------------------------------------------------------------------------------- I am writing to urgently request your assistance in resolving a long-standing issue regarding the title to my vehicle, a 2017 Honda Civic, VIN: XXXXXXXXHU230488, Account #:XXXXX7328. I paid off this vehicle in 2022 (see the attached documentation), yet I have still not received my physical title, and Honda Financial Services continues to not release my electronic lien from VA DMV. I understand there was an issue with two lienholders being mistakenly listed on my account, which I was told has been corrected, and I was even told by Honda the electronic hold was removed on 8/12/2025. However, my electronic lien is still showing as active with the Virginia DMV, and despite repeated attempts to get clarity, no supervisor has contacted me to explain why the lien has not been released or why a physical title is needed by Honda if corrections have been made and just electronically release it, and my financial obligation was fully met over 3 years ago. This unresolved issue has caused significant hardship. Since relocating from Virginia to Philadelphia and now back to Georgia, I have been unable to register or drive my car for nearly a year. As a result, I have incurred substantial transportation expenses, including Uber fares and other costs. I have also been waiting over two weeks for a supervisor to return my call to explain why the electronic lien can't be released. I request that the following actions be taken immediately: 1. Honda Financial Services electronically releases the lien from the Virginia DMV system (code ETL81). Virginia DMV Electronic Lien Phone Number: (804) 367-9001. 2. That Honda begin taking steps to reimburse me for the documented expenses I have incurred as a direct result of Honda's failure to release the lien or issue the physical title since the loan was paid in full in 2022 (I will provide receipts). Please confirm receipt of this message and provide a timeline for resolution. If this matter is not resolved promptly, I will have no choice but to seek legal assistance to recover both the title and the associated costs I have incurred. I have repeatedly called customer service for a supervisor callback since 9/3/2025, and have not been contacted.

    Chang Tax and Accounting

    Chang Tax and Accounting

    (19 reviews)

    Chang Tax and Accounting is an exceptional CPA firm. Our small food distribution business,…read moreestablished between 2017 and 2019, unknowingly accumulated a $50,000 debt to the IRS and FTB due to negligence by our previous accounting company. In a challenging situation, Tina patiently helped us clarify the complex issues and diligently drafted documents over the course of two years. Her efforts significantly minimized the legal and financial complications arising from our improperly filed prior tax returns. Thanks to her support, we are now making 35% more profit while comfortably clearing our debts with the IRS and FTB. In addition, Tina has greatly increased our business profits from 2024 to the present by implementing effective strategies to minimize losses from poor merchandise management and maximize customer service excellence. Tina's expertise extends far beyond traditional CPA services. She has also helped us with social media presence, financial advisory, long-term wealth creation, online marketing, and e-commerce. Although her specialty is accounting, her dedication to improving her clients' businesses and overall financial well-being is evident in the consistent results she delivers.

    If you're looking for a CPA that's knows business and accounting laws then look no further. I came…read moreto Tina Chang with a goal for starting my own business, creating a LLC and starting a S Corp, and of course what everyone needs/wants at year end...maximum return from Uncle Sam. Tina's attention to details and meticulous approach on handling my financial records especially with her ability to explain complex financial matters that's easy to understand made me safe. Thus if you value your time and want to focus on your business, Tina is a one stop shop from monthly book keeping, payroll management, and doing taxes.

    Merchant Solutions - financialservices - Updated August 2026

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