My mom was admitted to Mercy after being taken there by ambulance Labor Day weekend 2025. We…read moredidn't want her taken to Mercy but they go to the nearest hospital. She was in the ER for over 24 hours before being admitted. Unfortunately for the ER staff, they were understaffed on a busy weekend. She was admitted with an unknown condition. We just knew that it seemed to be affecting her quickly. The physician staff, which are brought in from other hospitals like Edwards and Northwestern because tbey don't have their own, we all AMAZING. The nurses, CMA's, CNA's, physical therapy, speech therapy staff, even the housekeeping staff, were all incredibly caring and kind to us. My mother ended up having West Nile. She was in for 2 weeks, we almost lost her. Dr. Ines Casey was her infectious disease doctor was with us every step of the way. After she was discharged to a rehab facility she had to be readmitted again, only this time she was closer to Edwards Hospital. It was like night and day, her 2 weeks stay there was terrible. No one even wanted to understand what had happened to her or what she went through. They thought she was just some old lady with dementia, which couldn't have been further from the truth before West Nile. But we lucked out when we realized Dr. Casey was on staff at Edwards and was asked to see my mother. She then explained to doctors and staff her condition. I just wanted to thank Mercy's staff for all they did for us. My mom is now almost back to her normal self. I know Mercy use to be a non for profit and now it's owners are for profit. I know they are understaff there, they should really rethink how they treat their nurses and staff members because they are some of the greatest people we've met.

Horrible quality of care, horrible communication with patients and family. The ER is a disaster. I…read morepleaded with the paramedics to take me to CDH, but due to weather, they could not. I told them exactly what I've given every other time I've been in the hospital, and they were just going along making all their own decisions based on absolutely nothing. I've been in an out of CDH with an attack in 4-5 hours. We spent 9 hours at Mercy before ripping my IVs out and leaving. hour and a half later the cops showed up asking if I still had my IV in. Its now very clear what their intentions and perceptions were. These people are going to kill someone, and I hope their family sues them in to bankruptcy.

I highly recommend Dermatologist Dr Arjun Dayal y his staff at Rush-Copley in Aurora. The Dr &…read morehis staff were a great team, professional & friendly. They explained the procedure very well y answered all my questions.

The emergency dept is a joke. I was taken by ambulance wiith very high blood pressure and I was…read morehaving severe tremors. when they tool me back for vidals the nurse who called me didn't even go to roll me in. I guess you expected me to do it by myself. Then she asked me what my problem was told her I had problems with anxiety, but this was not anxiety because I was seeing an d for abnormal test results, at that point the person that brought me in was trying to explain to her what was going on, and ignored her and started talking to the other and didn't even pay attention to what was said. they took me back to the waiting room, and I waited for 5 hours. when I asked how long it would be, she said it would be 6 1/2 hours more. There was some people there, but there were them that like they were just falling asleep. In the meantime I'm over here having tremors and wondering what the heck is going on with me once the subsided I decided to leave I wasn't gonna wait 6 1/2 hours. Nurses were not paying attention people that were there. People were sitting there for hours and hours on end people were leaving because they were upset. This is the worst place ever for ER. I do love their. Department but the ER sucks.

Emergency Care (and some Follow-up Care) -…read more NOTE: I have a lot of Good Things to say about CDH ("Central Dupage Hospital", they seem to call it!), and a few Bad Things to say, as well. In the final equation, the "goods" outweigh the "bad", and leave me with 5 stars. My Health Issues are my own, and not the Hospital's. I have taken this into account. I will also reference comments made by other Reviewers... and I will not judge your own opinions, but only the comments others made. Let's acknowledge - right up front - that Hospitals are ALWAYS understaffed. After all, who in their right mind would want to deal with people like me, or are writing negative reviews on Yelp, whining and bitching about their Entitlements? And do this for an entire Career of 12 - 14 hour shifts? Not me, bucko. I went to CDH ER after visiting the Warrenville Urgent Care Facility, for a *severe* nosebleed. As I near the end of my Tenure on this miserable planet (whose Joys are compounded by His Awesome Puissant Orangeness and its Clown Car Administration), I've seen a lot of things - but NEVER a nosebleed like this. Think of a fast-dripping faucet, just shy of a constant stream. It literally scared me. My Bride and I worked at home for 10 hours trying to stop it, and could not. So, we climbed in the truck. Warrenville Urgent Care took a look, and recommended we go to CDH ER. We walked into the ER. Warrenville had obviously called ahead - the nice ladies at Reception saw us, and motioned me toward a waiting gurney and Nurse. There was zero wait time. Fast-forward 4 hours of serious effort by the doctors and nurses and a couple of what they call "Rhino Rockets" stuffed up my snout, and we had it quenched. We agreed that the Probable Cause was "Eliquis", a blood thinner recently prescribed to me to combat another Health Issue as I crawl toward the grave. A blood vessel had ruptured in my schnozzle. But there was also a collateral concern - I had lost so much blood during those 14 hours (circa 2 liters, we "bevnap estimated"), that the Doctors wanted to monitor me awhile. My Hemoglobin level was 7.1. So they admitted me, with my agreement. The ER Experience? Check, check, and check. No issues, professional, courteous, and caring. Up to the Second Floor, Cardiac. In Cardiac, the Doctors, Nurses, and Assistants came in and introduced themselves. I spent the next 4 days there, and reflecting on the experience, I have very few complaints. I'll list 'em below if I have room, or in a follow-up post. But overall, they took very good care of me. The Cardiac Experience? Check, check, and check. No issues, professional, courteous, and caring. I'd like to personally thank Nurses Josh and Isabella, who looked out for me over several lonely night shifts - I was insomniac, and if I slept for the next three days, I really can't remember it. But, hey: this is a review of the ER, so let me tangentially address some of the Yelp comments I saw: * "The problem with most ERs is under staffing." - Yes, indeed. That's called economics. Nearing the end of my life, I can't say I've ever found a solution, except to stand up for yourself where needed, and don't make a fuss if the issue is triaged-out. * "They know how to spend on remodeling" - Yes, indeed. I would also venture the opinion that *this is the best-looking Hospital I've ever seen" *. And, why should they not work to make their Facility as attractive as they can? Construction workers are not Doctors, and there is a shortage of Doctors. * "No one came to check on me with any regularity." - Yes, entirely possible. That's why there's this widget attached to the bed with a "Call Button" on it. This comment suggests a 'passive approach' to one's own Health Care - waiting around for things to happen to you. Enable yourself. * "Ran test and wanted to run more." - Yes, indeed. Corrective process for sacs of meat (e.g. Humans) follows a procedure where you must wait and observe the outcome of the last action . * "They nickel and dime everything." - Yes, indeed. That is the current state of the American Medical "system". Vote to change it, sir. And, to punish the Orange. The Bad's? Well, I took a look at my own notes, and nothing was important-enough to bear mentioning. I'll call-out a few, just for drill: * Their signage (Facility-wide) is abysmal, and does not support a first time visitor. * There's a Valet available to help you park your ride after arrival. You'll never see him, due to the poor signage. Now I am approaching the end of my Character Count (as well as my Life!!), so let me stop here. But please keep in mind - these are people who have devoted their entire lives to helping people, undergoing the strictest training of which I'm aware, and working shifts that exceed what I would EVER consider putting up with myself. Can they make mistakes? Sure! But give them the grace to be human every now and then, and question them if you see an issue. Stick up for yourself. Peace.

FYI: to walk into the emergency room and have a doctor look at a small cut on a lip and do nothing…read morethey will bill you $1,082 to be in the emergency room. There is a separate bill for the doctor. What a great not-for-profit hospital. The CEO makes millions every year. Welcome to American healthcare. Go find a smaller independent doctor's office where you dont have to wait as long, you get more personalized care and you don't get wallet raped.

They have a new doctor in behavioral health that will take your child off of their meds without…read moreyour consent. This is illegal. I transferred my daughter to another hospital. They will see more people doing this if they continue to break the law

It took two trips on two separate days to get anything done. Came in the emergency room for a…read morefamily member having mental problems. She had never had mental problems before, so we were not sure what to do or ask. They did a couple of tests, but no assessment of her mental state, which we came to find out they were suppose to. We came in at 7. They have a counselor there till 11pm, supposedly. They said as long as she's not a danger to herself or others, there's nothing they can do. I witnessed the the receptionist send a man to a nurse for a voucher, which the nurse said he'd find out for him. The nurse then left, came back but did not say anything to the man. The man waited until he went up himself and asked him only for the nurse to say they don't do vouchers. Back to the receptionist he went, only to have to go back to the nurse. Their basic response was, "oh just wait a little longer." Not busy at all, total time: 3 HOURS. 2nd visit: We went to BHS first. They sent us to ER. They escorted us this time. They stuck us in the dirtiest room I've ever seen. Dirt on the walls, gum package on the back of the bed. The "family waiting room" was only a little better. All but one chair looked liked they had been peed on. And it sounded like an airplane hanger. We had to explain why we were there to at least 4 separate people. It was very trying as we had never gone through this before. Not to mention the rude nurse that treated us as if we were bad guys. She did not want us around our family member and made our family member feel bad for wanting us around. It took two trips to the desk and OVER AN HOUR FOR A SMALL CUP OF WATER. When all was said and done, we ended back at BHS. We finally got that assessment and evaluation and my family member was admitted. Slightly busier than before, total time: 6 HOURS.

Emergency room team was the best. Nurse Robin, Nurse Rachel, Nurse Marcella, and Dr. Papas were…read morefantastic. Took great care of my 90 year old Dad. Delnor was the busiest I ever seen. Yet the staff still took the time to attend to all my Fathers needsI. Found the time time to to be attentive to my Father and answer all questions. I highly recommend Delnor Hospital Emergency room.

Concerning Dr Santwani, neurologist at Delnor: Husband's…read moreacute onset illness brought us to ER. Husband was admitted after initially being released then deteriorating in the hospital parking lot on the way back to car. Dr Santwani, the so-called neurologist, FAILED to call back with detrimental spinal tap results so that my husband could receive further testing. Instead, he gave my husband a clean bill of health sending us down a different path all together resulting in nearly a year of misdiagnosis, under treatment and permanent damage. Northwest is a failed hospital system. You'll be hard-pressed to find an American doctor who cares about the patient and wants to solve the illness. Avoid Northwest AT ALL COSTS.

Well of course I had to be struck with a terrible cold during the holidays this year. This cold…read moreseriously lingered, and lingered, and lingered! I thought it was turning into an ear infection or sinus infection so I had to find an urgent care ASAP since it happened to be January 2nd and everything was closed in observance of New Year's Day. I called to confirm this place was an urgent care and that they were open. The woman was polite on the phone and told me they were open and they weren't busy at all at the moment. So I zipped over and she was right, no one was in the waiting room. Just me myself and I. They work on a walk-in basis FYI. I was seen within 2-3 minutes of checking in. The doctor came to my exam room within a couple minutes of my vitals and info being taken. Dr. Hornung was who saw me and he was professional and nice. I was in and out of here in 20 minutes but they didn't rush me at all. It was spectacular service for someone who had no energy from being sick. This place is located at the corner of Eola/New York St. They are right next to Paulie's Bar & Grill and there is a subway right there too. The whole office and waiting area was super clean and tidy. If I need an urgent care again this will be the first place I think of. Definitely recommend. If you're reading this, I hope you feel better soon!

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

I went to the ER today as my doctor advised, and the lady at the front desk yelled at me before I…read morecould even talk to her. I suppose she was cranky due to the amount of people in the ER waiting room? Thats still no reason to be so unprofessional. She literally yelled at me until I cried. I understand that everybody has bad days but a person like this should not be in the healthcare business. This is Edwards Hospital in Naperville on Thursday April 16th 2026 between 5-6pm. This woman needs an immediate review

I love this hospital. I always have. From birthing babies, to broken bones, surgeries, and kidney…read morestones, I've been here a lot. The staff and personnel are so attentive. Sitting here since 5am waiting while a loved one had surgery, Kathy, a volunteer in the surgical waiting room, could not have been kinder. Seeing my kid curled up asleep in a recliner, she went and got a hot blanket and tucked her in, saying she looked cold. My kid sighed in her sleep and began to snore. That was so thoughtful. The food isn't gourmet but it's hardly the worst and it's really cheap. I'd never hesitate to send anyone to Edward Hospital

Intensive Care was of the highest quality and the treatment of my sister during her heart surgery…read morewas very intense and personable. I highly reccomend this hospital.

From the owner: At The Forefront of Medicine…read more 43 locations throughout Chicagoland!At the Forefront of Medicine Since 1927The University of Chicago Medicine, with a history dating to 1927, is a not-for-profit academic medical health system based on the campus of the University of Chicago in Hyde Park, and with hospitals, outpatient clinics and physician practices throughout Chicago and its suburbs. UChicago Medicine unites five organizations to fulfill its tripartite mission of medical education, research and patient care: Pritzker School of Medicine, Biological Sciences Division, Medical Center, Community Health and Hospital Division, and UChicago Medicine Physicians.

The waiter is so professional. The food is delicious and reasonably priced. You have to have the…read morecomplimentary knots

Great place they treat you like a king, Dr. Nick and the…read moreteam make sure your pain goes away.