I lost her when I moved to another clinic several years ago. I would definitely give her 5 stars…read more She is very personable and caring about her patients.

My family and I have been seeing Susan for years. She is such a kind hearted, caring individual who…read moredeeply cares about all her patients. She welcomly greets me with "hows life, your mom, your sister, your dad?" everytime I visit. I even get a glimpse into her life with her husband and daughter. I would never think about seeing any other doctor (or doctor within the facility she works at), even if it means traveling a bit. Love you Susan Kennedy!

When is an urgent care facility not actually an urgent care facility- that would be this joke of an…read moreoffice. 20 foot sign says urgent care, but you carry an injured person in and are told they requiring an appointment! This makes you just another doctors office. STOP THE BS and wasting people's time when they are in pain & need care. If anyone questions why hospital emergency rooms are used for non life threatening care- this office is one one of the reasons. Lying to the public and actually using a 20 foot neon sign to promote the lie, is rediculous and reprehensable. I will make sure everyone I know to take their business elsewhere. Clearly this is not a medical care provider that cares about people.

You "reserve" your spot online to guarantee spot to be seen. Then your force to sit another hour…read moreand half because they are so far behind. Why? Why make people reserve time knowing darn well your going to see anyone that walks through that door. Then ir staff gets an attitude when u ask what's taking so long.

Dr. Lenz and his staff are awesome! They are all competent and caring. And I really like that he…read moredoesn't take appointments. You can walk in between 7:30 - 11:30 am and 1:30 - 3:30 pm. I spend less time in the waiting room than I do at other practices where they book appointments & know in advance what to prepare for the next day.

When we came in the atmosphere was inviting and pleasant, the nurses were very nice and made us…read morefeel welcome. Dr. Fornoff was more awesome than I thought, we had a lot to unpack on the doctor from referrals to specialists to getting a script for medical supplies and he did not disappoint, we even got a few items to help us out until we can start getting her medical supplies. I'm so glad I chose this doctor for my daughter, there is no other doctor I would want to go to, would highly recommend

When it comes to your littles, you want nothing but the best. My kids are getting to transition…read moreage, but they have been coming here since birth. The healthcare team take time to not only answer questions but also provide reassurance and education. I especially like that they talk directly to the kids about their care and engage them in small talk as well. When I used the on call system on a weekend, the doctor was patient, kind, and calming. He also answered questions and didn't just send us off to the ED as a precaution. While my kids don't have any special healthcare needs, I know they have experience working with a variety of patient needs. Highly recommend!

I have never had a bad experience with Dr. Hockett. Very down to earth while still maintaining a…read moreprofessional image.