Terrible experience. Did not listen to my description of what was happening. Did not respond to NPH…read morediagnosis by Mercy ENT. Said NPH surgery was not practiced at Mercy.

I guess there are a lot of neurologist in this town. This is the only one that I trust. She may not…read morealways be thought of as the warmest most compassionate person, but I will trade professional conduct for warm-and-fuzzy any day. As a matter of fact she has shown me compassion when appropriate. She's an MD and a Ph.D and I won't let anyone else touch me. You do what you want.

Dr. Slater is listed as the overseeing physician for my at-home EEG through Stratus, and my…read moreexperience was extremely traumatizing. I have alopecia and disclosed this in advance, yet during the test I developed a severe scalp injury with intense pain, welts, open irritation, scarring, and permanent hair loss that later required dermatologic treatment. While I was still connected to the equipment and in serious pain, I repeatedly tried to get help over the span of 33 hours. No one came. Instead, I was directed to an international call center and left to manage the situation myself. I ultimately had to remove the probes on my own while injured. They later billed for equipment removal. Being left without in-person medical support during an active injury is not acceptable, especially during an ongoing diagnostic test.

Just an FYI, Dr. Slater no longer practices in Missouri. He has moved to Texas a few years ago. I…read morerecommend his services, but unfortunately, he's no longer with Mercy.

I do not recomend this place, got transfered there.. I had a choice to stay at my hospital, or go…read morehere. I told them i would stay where i was.. So i'm in the ICU @ my hospital, just had 2 major surgeries a week ago. In the middle of the night this man comes in & confenced me to go to you guys, who does that to a person who was in ICU & under heavy medicine, really who the hell does that??? their salesman does. I will say there was two people who i liked, Shaq, & a real pretty black nurse. I will never go back there.

Do yourself and your loved ones a favor and avoid this place even if its the last resort…read more This is their "Mission" on their website. Our mission is to provide the highest quality health care and cost effective outcomes by providing specialty inpatient acute care services to those we serve while providing a positive and fulfilling work environment for the staff. They don't care about their patients. There was no high quality care for my dad, he was sent back to the ER within 12 hours of being transferred there. Its been half a year and still waiting for an update from Brian and Lisa, who have both stopped communicating.

After watching the doctors at Eustasis' main clinic push medications like tic-tacs and run people…read morethrough "med checks" like a quality control worker in a factory, we scheduled our child with a therapist in their system to get to the root of their issues rather than throwing medications at their symptoms. Unfortunately, if they can't get a handle on what's going on with the patient, even if your loved one isn't in crisis currently, the staff at Eustasis will create one in order to have a clear issue they can "fix". Ridiculous waiting times, impersonal interactions, rude receptionists, more focused on co-pays than care, pushing medication over therapy, ignoring parents & families, running people through like a patient mill - do yourself a favor and stay away from this place. As the inspirational decal in their waiting room states, the employees at Eustasis are doing it for themselves, not their patients or the community. PRO TIP: read through their responses to each of the poor reviews on Google. That should tell you everything you need to know about this place and their mission.

If you have a choice- insist on seeing Dr Alexandria Cutler She's phenomenal! Always polite, truly…read moreconcerned about how you're doing & she's consistent with follow up care. I felt as if she truly heard my concerns and trusted my input. Alexandria believes that you know how you're feeling or reacting to medications and is conservative when making changes to your treatment plan. She's very focused on obtaining the right results for you & manages to remain Zen despite constant interruptions. The one unfortunate thing is that the clinics treatment rooms are far from private! I'm sure it's just me, but the inner offices reminded me of a daycare facility! Maybe I'm reminded of a daycare because of the way the inner waiting room & treatment rooms are laid out- in a giant circle. The large open area used as a second waiting room is surrounded by individual rooms with floor to ceiling glass walls(I finally realized each room has 2-3 "real" walls, and some have wooden doors!) Or perhaps it's the stark contrast of the white furniture, bright patterned carpeting & that each wall is painted in a dizzying assortment of primary colors... Back to Dr Alexandria Cutler- she is also very careful when prescribing medications & doesn't change more than one thing each visit. (According to most Doctors & Specialists, that's the safest way to introduce or eliminate medications with minimal risk of unwanted side effects ) Truth be told- I'm sure Dr Jain & staff do their best-it came down to a difference in personal preferences & I felt unheard & that my needs in treatment weren't being met by the clinic. It felt like I was in a giant fishbowl (no privacy) during the time I was there. Also, there's no way to avoid hearing the staff & doctors talking about patients and someone is constantly interrupting the doctors during their time with patients & expect to have the doctors switch out or randomly come & go during your session. It got too "open door" for my needs. I believe they need bigger offices, and a Human Resources Director to help hire & retain professional front office personnel.