Worst place EVER!! The manager hides behind his employees. If I could give this place, zero stars,…read moreI would. Did not perform as promised. Geo promised me a full retraction of the rollers inside the car wash, and a touchless wash drive-through. This didn't happen. The vehicle was filthy after going through the wash. The employee didn't wipe it off. We asked for a refund and was refused. We were only offered a credit for our next visit which won't happen. Geo refused to give out the managers name, he said the manager said not to reveal his name. Incompetence extends from the top down because of poor ownership and management this is why the employees act the way that they do. This establishment reeks of incompetence, and does not perform as promised I would avoid at all cost.

We drove from California to Longview and our van was covered in road dirt and bugs. I was…read moreexpecting to just spray it off best I could but found they offered full service hand car wash. For a GREAT price, Big Wave's team cleaned my van and the cargo box on top with expert efficiency. When they were done I was shocked at how good it looked!! These guys did a terrific job and even offered me a cold bottle of water while I waited. I highly recommend Big Wave Car Wash!

Kris did an amazing job! It's the best my truck has looked and smelled since it was brand new. He's…read moreprofessional and very thorough. Quality service at a great price. Highly recommend. I will be continuing routine service.

From the owner: What makes my business unique is the personal attention I give to every vehicle. I treat every car…read morelike it’s my own, focusing on the details that most places overlook. I don’t rush I aim for that ‘wow’ factor every time. Whether it’s a quick refresh or a full transformation detail, my goal is to give customers results they’re proud to drive around in, with customer service that’s just as polished as their car.

Excellent service. The Kilgore location is far superior to the one in Longview. Will be backread more

Not only did they get my cars in the next day, but it was cleaner than when I bought it in 2013!…read moreSuch a kind and professional businessman. The work exceeded my expectations and the pricing was better than the other competitors. They want to keep your business so they make it even more affordable to keep bringing it back. Don't hesitate to take your car in, you know it needs a good detail. And if you want to sell your car take it here first!

First of all I would like to give Eldorado a high 5 star rating.They got the paint off of my…read morecar.With how hot it's been outside they kept at it.They cared about there customers went around giving out popcycles .They tasted good.Thank you again for your service.Didnt cost as much as I thought it would.

I've tried them twice. both times the detail was half-azz'd. first time they left wax splatters all…read moreover the the windshield wiper area. I mean a lot, it would be hard not to see it. I cleaned it myself. No big deal. The 2nd time they didn't wash it good. They Left dirt all over the truck. It was horrible. The inside was done pretty good except the windsheild. The wheels were also not cleaned good. I won't go back. I'll pay the extra $$$ to have it done right. I know most people love this place but I've had bad luck with them. To be fair, if I were to give them a grade it would be between C+ to B-.

Only had email communication for a quote but they were very responsive and couldn't have asked for…read morebetter.

FANTASTIC work done by Lloyd and team and incredible customer service. Worked incredibly hard to…read moremake my vehicle look pristine and I am so thankful!