WARNING -- Do yourself a favor and read the reviews. Primary concern is money, not your mental health. I quickly regretted using this service before reading reviews. After exiting, I requested that my credit card information be deleted, and they refused, insisting on keeping it on file. I ultimately had to cancel my credit card just to avoid further interaction. Not worth the stress or mental aguish! read more

I'm so glad I found Meridian and my therapist Nicole. I've been working with her for several years now and truly feel it's been lifechanging. From the lovely office, the ability to do telehealth, easy billing through my insurance as well as self-pay, and flexible scheduling, it's been so easy. Therapy is for everyone and Meridian has been excellent. read more

Update: As you can see, they'll respond to a Yelp-review with post-haste, yet they don't have the common decency to call me back. As I mentioned in the voice-message I left, I don't see any questionnaires or intake-forms, nor is the portal working for me to schedule an initial consultation. This is the kind of incompetence and indifference other reviewers mentioned. Their portal isn't working (to schedule my initial consultation), nobody is answering the phones (to get help with the portal and scheduling my initial consultation), and there's a lack of transparency when it comes to describing the title/credentials of the therapists to choose from. Red flags all around. read more

A Life-Changing Experience with Meridian Counseling I honestly can't say enough good things about Sandra and Meridian Counseling. From the moment I reached out, I felt seen, heard, and completely supported. The team is incredibly compassionate, professional, and truly dedicated to helping people grow and heal. What sets Meridian apart from anywhere else is how personal everything feels. They take the time to understand your unique situation and I never once felt like "just another client"--I felt like a person who's story mattered. My therapist was not only insightful and kind, but also genuinely skilled in guiding me through some of the toughest challenges I've ever faced. Sessions were a mix of deep conversations, helpful tools, and sometimes even laughter--which I never expected to find in therapy. It's clear the counselors here are doing this work because they truly care about you and their practice as a whole. All thanks to Meridian Counseling, I feel more empowered, grounded, and hopeful than I have in years. Don't waste anymore time in pain, this place could change your life like it did mine. read more

I've been working with Nancy Le for a few years, and I truly can't recommend her enough. From our very first session, I have felt heard, supported, and understood. Nancy creates a warm, non-judgmental space where I feel safe exploring difficult topics. What stood out most to me was how easy it has been from the very beginning to trust her. She listens with genuine care, remembers the little things, and always meets me with empathy and compassion. Her insights have helped me gain clarity and make meaningful changes in my life. If you're looking for a compassionate, skilled, and thoughtful therapist, I highly recommend Nancy Le. read more

I would not recommend this company for anyone seeking a therapist that has a Medi-Cal insurance plan and doesn't have the means, (funds) to give up a credit card or debit card. This company only wants credit cards, even though the insurance requires a no co-pay or fees and is a provider accepted at Meridian Counseling. This is a sneaky tactic to get you hooked in, doing intake and talking to prospective therapists, only to be shot down and turned away because you don't want to give them your credit/debit card. It's a system built to fail people like myself and creates a bias that only allows the rich to be treated. THIS IS A SYSTEM DESIGNED TO FAIL YOU! THIS MUST CHANGE! I should mention that I SPECIFIED in my online intake form that I was seeking a qualified therapist that treated PTSD, anxiety and depression and was turned away by TWO supposedly "qualified" therapists that said they could not help me. REALLY??? Aren't those some of the basic conditions most LMFT therapists are educated to treat!?! Both of those therapists blamed the "adminstrative people" at their company for the misunderstandings but it seems something more sinister is happening here. Why does it take two therapists to tell me they can't help me with PTSD, anxiety and depression? They can't even assign the aforementioned conditions to a qualified clinician that treats them?! Come on!! This company will predictably try and respond to this complaint that they only need a credit card in case they need to charge for a missed appointment, or some other reason, but this is absolutely unacceptable to expect for people like myself. Our insurance covers our sessions, so charge them for a missed appointment, not us! I am not one that misses appointments, as I'm sure others rarely do as well. Therapy is a highly precious treatment and all of us seeking it value it and put it at great priority in our lives. Yet, this is a huge barrier and tactic that prevents us from seeking good mental health support. Why should we have to cough up credit cards when our insurance is accepted fully!? I have also found it disturbing that there are several reviews listed here of previous potential clients approaching this company that have made the SAME COMPLAINTS I am making. This is a horrible loophole and hurdle that we as a marginalized group of disabled people have to deal with constantly. It only creates more pain, trauma and frustration when we are merely trying to seek help and advocate for ourselves and are limited by what is in our bank accounts. It is my hope that companies listen up and compassionately change their biased and unfair requirements for accepting new clients that desperately need and deserve therapy and mental health support. I hope that you are listening to us, as most of us have accepted provider insurance coverage that is EQUAL to money your company ultimately won't receive. Money is money. Ponder that for a moment. read more

An amazing team that showed heartfelt compassion and professionalism. What a wonderful, life changing experience

They refused to see me after I disclosed severe childhood abuse. This place is looking for the easy-peasy therapy sessions, don't go here if you experienced real trauma because the therapists are unqualified. I was told that two of the people who spoke with me were interns. This wasn't disclosed to me when I first signed up with them. Look at how quick the owner copy and pasted her generic response to my Yelp review. They care about their IMAGE, they don't care about patients. Meridian is all about the numbers game. Get the easy patients in, kick the tough ones out. If anyone else has problems with Meridian, I recommend you file a report with the BBS. You can tell them everything about your experience, like I did. My response to the owner: there is no misunderstanding on my end, there is however a clear lack of communication and empathy on the part of meridian. I would certainly hope that my feedback improves things seeing as I decided to file a second report with the BBS. You clearly don't understand the complexity or sensitivity involving childhood abuse considering you DROPPED me as a client after I opened up! Is sexual abuse too much to handle? You should also disclose which of your therapists are unlicensed BEFORE assigning them to clients. If you had qualified professionals who could handle severe trauma, we wouldn't be having this conversation. If your staff members are in training, DONT ASSIGN THEM TO PEOPLE WITH SEVERE TRAUMA. This isn't my responsibility having to vet your employees. Act better If you deemed a higher level of care to be more appropriate, why wasn't I informed of this decision? Communicate. You need to work on this as a company. I wasn't informed of any of this. Your apology is noted but not accepted. I was completely invalidated by multiple employees at meridian. I have yet to see a referral and the facility does not return my calls. read more

My husband and I connected with an excellent couples therapist through a friend at Meridian last year and are so happy we did. Getting started with them and figuring out all of the administrative stuff was actually pretty seamless (which makes a huge difference when you have enough going on already). We have received truly great care and nothing less than professional service. Highly recommend. read more

I've tried two different therapists at Meridian counseling and attempted a third, and unfortunately I have been underwhelmed by my overall experience. I'm going to look elsewhere. Bummer! Without going into too much personal detail, I had a couple of sessions with Nancy Le and ended up feeling worse after talking to her than before I even started. It wasn't bad feelings from talking about negative past instances or emotions, because that would be understandable and just par for the course... It was her making me feel bad about how I felt about my current situation. She told me I should be grateful for what I have, and made other assumptions that were very off-base. I then tried a couple sessions with Jillian, and she is very nice, but I didn't get any tools to help me tackle my problems. It felt like my feelings were being validated but I felt like I needed to have something to work on each day instead of just being told that it's understandable I feel that way. After reading most of the reviews here, 90% or so are about the owner, Sandra. She sounds like a great therapist and person. I tried calling to see if she had any availability. I don't know why but I think about three of the four times I've called there has been no answer, and instead they immediately text me a few minutes later. I was advised that Sandra didn't have any openings at this time. I asked if I could be put on a waitlist and I was advised that she's not taking any new clients at this time. I really wish Meridian counseling worked out for me but I think I will have to look elsewhere as it doesn't seem to be a good fit. read more

They made it impossible to remove my credit card from their client portal. I don't want to get scammed by them!! The therapist that I worked with for a few sessions was terrible and wasn't worth my time so I cancelled my sessions. read more

They do absolutely nothing to help you set up therapy sessions when your insurance is Medi-Cal. Oh what because we aren't rich with great private insurance we don't deserve to get quick, easy and effective mental health care? This place is ridiculous. I filled out the questionnaire online, never received an email afterwards to schedule my entitled 15 minute consultation they claim to give, then I'm contacted by a woman named Dianne who claims to work for Meridian, she basically tells me that there is no one I can see for individual therapy at this time but that I can take group therapy. I told her I wanted to sign up for the self esteem group therapy session on Thursdays from 5-6pm. She says "okay, I will text you with a link to sign up for that group therapy session after our phone call" I said "okay thanks!" That phone call was at 4:30 pm yesterday. It is 10:50 am the next morning and I still have not received said text message with the link to sign up for those group therapy classes. Again, I think the way these people handle new patients and intake processes for patients with state assisted insurance is simply ridiculous. WE DESERVE MENTAL HEALTH CARE AS WELL! Absolutely wish I could give zero stars read more

Sanj is an amazing therapist, and has created a platform where I feel safe telling her anything. I think it's very important to give credit where credit is due and I am one that doesn't like Therapy but this therapist is different. She listens to me. She understands me and doesn't judge me. I have seen her now for over three years and my life has changed drastically. She has made me become more self-aware and really assisted with my growth and development. If you are looking for a good therapist, this is the place to go. My job is also very stressful and I've had to change a couple appointments around she is very easy going and doesn't give me a hard time about running late or switching days. read more

Meridian Counseling has been a great space and has licensed professionals who really have a passion for the work they do. Sandra Kushnir has been awesome and is very dedicated to her purpose, which is providing a safe space to heal and grow. I highly recommend Meridian Counseling. The services are there for you to build a solid foundation of self reflection, self awareness and most importantly self growth. Our conversations, as well as the processing, have been nothing but amazing and I'm forever grateful!! read more

The WORST counselimg service I've been to. They mischarged me, told me the wrong information and withheld the amount they were going to charge me, and people from the team kept harassing me for money. If you're going to provide a service, make sure your therapists or employees are properly trained to relay information. DO NOT GO HERE, there are plenty of good therapy services out here; this was only as a last resort and I deeply regret it. Do not even want to give it 1 star. read more

Horrible service when it comes to billing. It wasn't until I mentioned "false pretenses" that they decided to FINALLY reply to me. Their lack of communication SHOWS. It just looks so bad that they only decide to respond when legal terms are being thrown in the mix. read more

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If you're looking for a therapist in the Los Angeles area, Meridian Counseling is definitely worth checking out. The staff are all incredibly qualified and experienced, and they really know how to help you work through your issues. I've been to quite a few therapists in Los Angeles, and Meridian Counseling is by far the best one I've ever gone to. I'm extremely happy and would highly recommend it! read more

Excellent quality of learning material and professional presentation! The environment of the live course is conducive to clinical practice.

Finding the right therapist can be a draining process. I'd liken it to a string of bad first dates, only you have to unpack all your childhood trauma succinctly in 50 minutes, and then pocket a copay at the end. As a young woman in my 20's, I always found it particularly challenging to find a therapist who blends wisdom and experience while being able to relate to the millennial mindset and unique challenges we face. I was fortunate enough to find Sandra on Psychology Today and I'd recommend her over and over and over again! She's empathetic, wise, spiritual, and chameleon-like in her approach - meaning if she senses you need more structure and coachy type assignments and books and podcasts etc, she's overflowing with resources. But she never pushes them on you. She's extremely professional but also very approachable and flexible. Unfortunately I had to stop seeing her since I moved out of state, but I can't speak highly enough of her vigor and passion and unique approach to therapy! read more

I want to start by saying, I highly recommend Keeley Dunn for therapy. She was a pleasure to work with and seems to have natural talent as a therapist. I will miss working with her, as she was one of the best I've come across, but I can no longer be a client of Meridian. Some of the associates at Meridian, including the owner Sandra does not know how to treat their clients, nor deal with their business practices properly. In my case, there was a billing issue for a session, which was supposed to be handled by their accounting department almost a year ago. Instead of handling it properly by resolving it with the insurance company, they decided at the last minute when insurance gave them 15 days to respond, to claim that the session had not been paid for (which was not true), charged me, and said I have to deal with it. Upon calling my insurance they confirmed that Meridian hadn't contacted them and were responsible for reaching out. After sharing my concerns about the way they treated me, not only did they not acknowledge their mistake, Sandra stepped in and was disrespectful to me. When I expressed that I would no longer do business with Meridian if they continued to handle things in this manner, she proceeded to use her authority as the owner to bully me by involving and telling my therapist that I would be forced to talk about the situation during my next session because she wasn't happy with it. This is not the way you treat your clients that are showing up and paying you to provide a safe place for psychological therapeutic services. Unfortunately, I had to part ways with Meridian after this incident, because I no longer felt safe and supported by this business. Update: The "threat" that Sandra refers to, is me saying that I would leave Meridian, if they continued handling things in a poor manner as I stated in my review, and the "lack of respect" that she is referring to, is me telling them that they were wrong for the way they handled the situation and needs to make improvements to their business practices (Which she got offended by). The information Sandra is providing in response to my review is coated, embellished and exaggerated, exactly how she responded to my emails, and I'm exposing that, so others can be aware to avoid this kind of treatment. It's a shame that you would go this far to cover up your mistakes, avoid taking responsibility for them, and also play a victim. This is by far ending up to be one of the worst experiences that I've had with a business. For anyone reading this and question this review, contact me and I will provide the emails as proof to support my claim. read more

Pretty awful customer service and hard to set up, very unorganized company and not friendly at ALL. Most of these reviews are in fact fake and none of them really say the negatives, which is literally everything. I would look somewhere else, and don't waste your time here. They do NOT care about you and your problems and is more of a business who just wants your money, at the end of the day. I rarely write reviews but this place was so bad and not helpful, don't get help from this place. read more

I was on a waiting list for 12 weeks to see someone at Meridian. I was finally assigned a therapist and after one month of sessions, I was told my counselor could no longer see me due to their remaining requirements to become licensed (had to spend hours in another setting). 1. Why would I have even been assigned a counselor that could only see me for four sessions? 2. Why was I not notified of this situation before agreeing to sessions? It's extremely disrespectful and unprofessional to your clients to conduct business this way. Luckily for me, I identified within my 4 sessions that I wasn't getting much from my counselor anyway. Good thing, because if I was enjoying my experience and was carelessly pushed off to someone else, I'd be pretty upset! read more

I found the best therapist at Meridian. I'm older and have met with many over the years but Nadia Brewart of Meridian Counseling is the best ever. She has a very open, honest way of communication. She is very intuitive and shares her thoughts as something to consider. It has been the best therapy experience I have ever had. Share yourself with Nadia...you'll love her. read more

The absolute best! So satisfied with my care. Meridian is professional and cares about their clients. I would recommend them to anyone seeking therapy. I felt comfortable despite it being my first time in therapy. Thank YOU Meridian. read more

Casey is wonderful. My daughter has been seeing her for a while now and loves having Casey to talk to. Since she is my child's therapist and I am not involved in their sessions, she will touch base with me frequently to ask if there are any issues I feel need to be addressed in therapy, which I think is really beneficial. Everyone I have spoken to at Meridian has been very nice and I am so grateful. read more

Using telehealth therapy has been a game changer for me during the pandemic, and am so grateful for how easy it was to get dialed in with Meridian - they took my health care, handled all of the processing, and connected me with a therapist that had has a specialty in my interest field even! Professional and personable - great experience for over 6 months now with Meridian. read more

Finding the right therapist is a tricky and scary thing - I'm so glad I was able to find Sandra when I was searching for someone! And the best part was that our sessions were covered by insurance. I'm so happy to have found a therapist I can so easily talk to and I totally recommend Meridian Counseling if you're looking to find a great therapist who takes many insurance plans! read more

Throughout my life, I've been to an overwhelming assortment of therapists, counselors, and treatment centers but absolutely none of them compare to the success that I've found through Meridian Counseling. I've been a patient of Sandra's for 2 years now and have been making substantial progress from day one (which I feel is insanely rare). I refer friends and colleagues here all the time because Meridian has made me feel heard, understood, valued, and safe which I think anyone seeking therapy finds very important. Overall- I couldn't be happier. read more

Meridian Counseling has been such a great find. My therapist has really helped me work through the transition from the depths of the pandemic into whatever the world is becoming now. The staff is always incredibly prompt, professional, and helpful, and their office is very comfortable and welcoming. Finding a good therapist can be a process of trial and error and I feel very lucky to have gotten it right on the first try. read more

Super friendly owner! Great place if you are in the city of Los Angeles or the metro area.

My husband has been looking for a therapist for a few months and came across this business. I'm the beginning, everything was going well as far as paperwork and scheduling appointments. But it has been a hassle because he either finds out the day before or the day of that the appointment needs to be rescheduled because the therapist either quit or got fired. As of today, this is the second time this has happened. He hasn't started a session yet due to resignations. I hope all got his gets settled soon. read more

I love coming to therapy and feeling confident opening up with my therapist here. It's really a breath of fresh air, and the location is perfect for me. read more

meridian really helped me find a therapist quickly after months of no luck looking, the vibe of their offices is super comfortable and I have been really happy with my therapist and learned a lot about myself. read more

Meridian counseling is one of the best counseling centers that I have ever referred patients to. They truly care about their patients and have a very client centered approach which is much appreciated in the mental health field. Highly recommend Meridian to anyone looking for a mental health services in the area. read more

Fun office vibe and down to earth therapists who make therapy approachable. Lots of different therapists to choose from to find your best match. Bonus is they take insurance! read more

Meridian Counseling is filled with wonderful staff and therapists who have extensive experience and are ready and willing to help. Nicole (the office manager) was instrumental in making the naturally exhausting process of finding a therapist comfortable and painless. Therapy can be very daunting, but Meridian makes it easy. read more

My first experience with therapy was a very positive one because of Sandra and her staff. They made me feel very comfortable from the moment I arrived. I was very skeptical about therapy at first but I was able to open up about my issues with anxiety. I actually ended up really enjoying my sessions here and was able to understand how to control my anxiety and the root of the issues I was having. Super grateful for the treatment and hospitality I received while working with Meridian. read more

Tried to make an appointment but had a bad experience. Made us feel like they were interviewing us based on our insurance and didn't ask what we were looking for or what kind of treatment we are seeking. Good for them they are full and have no openings but in my opinion had a very uncaring insensitive way. For us not a good experience and can not recommend. Follow-up to your response. I didn't just hangup on you. I had many questions for you to see if you were a right fit for the person I was trying to get treatment for who was in dire straits. I made a respectful effort to ask these questions but you seemed more concerned about insurance coverage and getting paid. So I respectfully said this is not going to work and goodbye. Then hung up the phone, didn't just hangup on you. We've dealt with many different providers and never had an experience like this before. We are so happy we found another provider and getting the treatment needed and on the path to recovery. read more

I had an amazing therapy experience with Miriam. She had to leave and told me a new therapist would be reaching out to me within 72 hours. No one did. I've been calling and calling and nobody responds. Unbelievably unprofessional and caused my mental health to go backwards. Awful. read more

Sandra is such a compassionate, hard working, ethical, and authentic person and therapist. I have worked with her for years and saw that she strives to provide the best quality therapy and mental health services as possible. She has experience with a wide range of populations and backgrounds and does not discriminate to anyone. read more