1. Merle Norman Cosmetics

    1. Merle Norman Cosmetics

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    Glendale, AZ

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    Merle Norman Cosmetics

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    8 years ago

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    SEPHORA

    SEPHORA

    3.3(106 reviews)
    0.3 mi
    $$$

    Came in to get things for my daughter and well I was given a list. So I go around ended up asking…read morethe young lady who greets can I get some help. The lady that was supposed to help just disappeared and the manager didn't seem to care but to help ladies who ended up buy absolutely nothing I know I walked the store for another 13x before the girl up front said I'll help point you in not supposed to leave my post they'll yell at me. Well she did leave to help and I really wish I caught her name because the manager didn't know her own employees name nor the cashiers gotta love that holiday workers work harder than the full time workers.

    i'm usually not one to leave reviews because i never really saw the point. but im leaving a 1 star…read morereview on this sephora because i feel like i was being profiled and im not sure why. i was very nice and friendly to each employee interacted with and i was only in the store for a few moments because i know exactly what i wanted/needed. i walked in and of course the employees asked if i needed help, which i don't mind. i used to work at sephora so i get greeting a customer is just part of the game. when i was checking out, the employee (im not going to mention names out of respect of privacy) brought me to towards the entrance to check me out on their mobile device (again, totally fine).. my frustration is after i was done being rung up and was walking out the employee said in her headset "okay he's on his way out now".. what's THAT about?

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    Armstrong McCall - My favorite Matrix & Lumishine by Joico

    Armstrong McCall

    2.7(12 reviews)
    3.4 mi
    $

    After just leaving from this store and reading the reviews my experience makes sense now…read more As I walk into the store, mind you I'm a tall man that doesn't always wear designer clothes or all black so today I'm wearing my gym clothes, the older women behind the counter hones in on me and asked me what I'm looking for. Already assuming I have never been in a cosmoprof. After I say to her that I'm looking for travel shampoo and conditioner she continues to ask me if I'm a licensed professional. Now mind you for those who don't know this store is only for licensed professionals. Which I have been for 15 years. I proceed to let her know how rude it is to assume because I'm a man that I don't belong there. How do I know it's because of my appearance is because this isn't the first time it's happened. Now it's never happened right when I walk into the door but it's happened. I also know it's because of my appearance since my wife is an esthetician and she has NEVER been asked that question. Every woman I know in the industry has never been asked before either. So the idea her explanation of "I ask all new faces that walk in" is complete BS!!!!! I choose this industry because it's suppose to be a business of no judgement. Yet the store we need to go to buy our supplies judges. This women wasn't resentful or sorry for judging me. She was full of excuses and reasons why she did what she did. There's nothing more annoying than someone who can't just own their mistakes. And she was full of them. She had no interest for a suggestion to maybe treat her customers better. Again with an excuse. As I walk out of the store it reads on the door "licensed professionals only" I think to myself and look back and say to the women it even says it on the door. She either assumed I couldn't read or I was going to try and get the products without a license. Either way she thought I didn't belong. I have been to dozens and dozens of cosmoprofs. From Seattle to Phoenix and by far this women was the peach of them all. Avoid this store at all costs. Maybe they won't make any money and will have to move on from what seemed to be a manager that is tanking a store.

    I paid for show tickets from this location and was never able to get registered all the access…read morecodes wouldn't let me into the class talk to store employees they apologized sent emails to the district office and I got no help so I paid money for show tickets and never saw the show I'm looking for a new product distributor and new beauty supply.

    Merle Norman Cosmetics - cosmetics - Updated July 2026

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