Best customer service ever! The staff at United Beauty always goes the extra mile. Even if they don't have exactly what I came in for, they always help me find something else I love. They really care about their customers and it shows!"from Maria Evola alsoWhat I love most about this store is the staff. They are so helpful and knowledgeable. If they're out of my favorite wig, they always take the time to suggest alternatives that fit my style perfectly. I've ended up with some of my favorite looks thanks to their recommendations! It's the only place I go because I know I'm in good hands read more

Visiting from Cali Needed some hair care stuff. There is a WIDE variety. There is a clerencne center. If you spent $30 they give you $10 off they also have a sign up where you get percentage off during the month read more

United Beauty Supply, Hair Extension & Wigs - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

went in today to get extension for my hair for my wedding. Vi assisted me! fabulous service! great personality and very helpful! Thanj you so much! read more

Five stars for many reasons! The staff are helpful and honest about what looks best and will try to help as much as they can! It's nice to be approached and asked if anything is needed and greeted with kindness. They have SO MANY options and I'm in here for new looks almost every month ! The prices are reasonable and they also vary all supply's needed! 10/10 read more

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Funny how people are nice when you call but when you come into your store , you're not acknowledged or asked if you need help. Only the more attractive customers who came in after me were welcomed and asked if they needed help. Just the way the world is I guess.. so I'll take my business elsewhere or buy off Amazon , I'm not giving my hard earned money to a store that won't acknowledge me because I don't have "the look", sorry it's been a hard day I did t have time to put on makeup before leaving home. ‍ At least I found the hair I needed , I wanted more items but that just really angered me so I refused to buy anything else. read more

My mom and I went to this location. And they are normally nice. But today I received the worst service. The girl act like I was doing her a favor rude. I will never go back there again. read more

For every bad review I've seen on this, there are plenty of honest reviews. I've noticed with all the bad reviews the person fits the attitude. I was in there when someone I'd say was a (Karen) wasn't getting helped as soon as she stepped in, on top of that she was extremely rude. Mind you everyone can be turned away. Or go somewhere else. I've loved this store for quite some time now. And I recommend this store to everyone that likes my wigs. Next time if you're having a bad day stay home , don't make it someone else's problem! read more

Horrible customer service. Purchased a broken blow dryer attachment and the manager would not exchange it. It was only a $4 item cheap so they should know it was no good. I tired putting it on my blow dryer notice That it wouldnt go on it because it was broken same day. I took it back and the manager just stupid. Never will get a penny from me. I give this place zero stars horrible read more

So the store is clean and the people are friendly, however I went in for a quick fix on not dying my hair so fast after a bleach bath. Got a wig, I went for MLF419HAZEL in a HL613/627 By Boss Lace. 100% not worth the $70 although I went in on a discount day and got it for $64. It's too plastic, can't do anything with it, way too shiny even after the first soak and some products. Comes with "baby hair" an it's "pre plucked" the only thing on this that was pre anything was its premature departure from manufacturers. It comes with curls that look like they have been gelled in, very obnoxious and honestly really gross looking. I went in an steam styled it straight with some big wave curls. Cut my own baby hairs and got them flat. Problem... again it's like very plastic so you can use any mega hold, wig glue, got2bglue NOTHING will keep it in place. I could try a real adhesive and I bet it would yield the same results. Save and spend the money on Human Hair, cause their synthetic wigs are crap. It's like wish style. I'm not aliexpressing up in here. I don't need the crap quality. Went to my fathers hair dresser to try to install it and she even said that it was crap even for a little Asian girl like myself. Throw it out and cut your losses. Don't purchase their boss lace wigs they are crap! Idk about the rest of the lace synthetics but I'd just splurge and get the human hair. read more

United Beauty Supply, Hair Extension & Wigs - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

Hey, so I'm your online page and your open ours on Apple Maps whichever I GPS states you should be opening by 9am. I want to let you know it doesn't say anything about the time changed at all. Or even online website which I called Amber from the online orders and she said she can get it updated. My only problem is that, that should have already been done. I have to push everything clients wise an hour back and that's super inconvenient for me as a stylist & also just my guest since they and I have lives... tha should be stated everywhere for updates on potential business... please do better.. I'm sitting in the parking lot waiting with a client to purchase hair for her first time tape-in extensions.. the experience already is ruined for her and I.. super inconsiderate. Thanks a lot! Please update your times ASAP read more

United Beauty Supply, Hair Extension & Wigs - Changed time sign - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

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I visited the store last Friday. I was highly disappointed that they had a new policy requiring you to leave your purse at the counter with the clerks. Or you can take it into your vehicle and chance that your vehicle is broken into while you're in the store. Unfortunately, I was in need of supplies for an appointment that was coming up just one hour away. So I proceeded to put my purse in my vehicle. When I came back into the store, I noticed that there was a Caucasian woman in there with a purse the very same size as mine. I ask them Why would she not have to her purse in the car or have them watch her purse? I was told that her purse was too small. Her purse was the same size as mine. I'm so disappointed in United Beauty, for racially profiling their customers. I will never be back to the store. I will not tolerate being treated like a the if by United beauty. I will not spend my hard-earned dollars at places that treat people like this. Also, I would like to add that I sat in my vehicle for 15 minutes and watched as several more Caucasian women went into the store and were able to carry their purses around freely in the store, while every African-American woman that I saw enter the store had to place their purse to the side--shame on youUnited beauty. I will not be spending my heart earned dollars at places that treat people in such a matter. read more

I love this location. They have the best selection and the employees are very nice and helpful. I like that you can try the wigs on, super bonus plus for me. Nikka was awesome and amazing and dealt with me amazingly. She answered ALL of my questions and helped me pick out the best wigs..... She also gave me some tips and tricks to help me along.... Thanks girl! read more

I went into this location for the first time. I always go to the one on 7th st bit was closer to this one and stopped by for new clip-in extensions. I was greeted when I came in and asked if I needed help. The girl that helped me was really nice but didn't not much about the clip in's. I told her the brands I normally use and we went to look at them. It was hard to see the colors because of the glare on the plastic so she would pull the ones I would ask for but they were clearly not a match. The ones she was pulling were easy to bring up to my hair to check the matching of the color. Keep in mind these extensions are usually between $250-$350. I asked for pricing and she didn't know. She didn't really know much information about any of the extensions. She asked who I assume was the manager for help and she came over seemingly annoyed. She was dismissive of her questions and told her if she wanted to the price to check and the register. She then left her after it was obvious she needed help to help me. I asked the for other ones from a different brand and those were inside a plastic. I pulled them out to check if they matched my hair when the same manager quickly came over and threw a fit because I took them out of the plastic. She was super upset. I told her I can't tell if they're a match if I can't bring them closer to my hair and inside the plastic. She said that's the way it is and that I can feel and look at the color by feeling and looking at the half inch piece that was exposed outside the plastic. She then grabbed the extensions and proceeded to make comments under her breath about her struggling to get them back in the plastic and that that is why they shouldn't be removed. I did apologize and told her I had never had an issue with that. Again, she never offered any help and stomped off after putting the extensions back. At this point I was uncomfortable and the girl was uncomfortable so I just left. Needless to say I will never go back and will stick to the 7th street location. As that stores actually helps, suggests different ones, and know their stuff. read more

HORRIBLE CUSTOMER SERVICE!!!!!!!!!! they have too many people working here for nobody to assist customers. The wigs are cheaply made. read more

super friendly and cute wigs.!! has tons of awesome discounts throughout the year aswell. shop here rnn!!

Friendly staff Clean store Well stocked Knowledgeable staff members. This was my 1st visit to United Beauty. I was happy to see they had what I needed in stock, and that the sales lady was more then willing to help gather the items I needed. read more

This place was so much fun, I love how you are able to try on as many wigs as you'd like. Their customer service is phenomenal, they knew exactly what to recommend and what looked best on my friend and I. Their prices are unbeatable! My friend decided to get the Yara RT (they ONLY make 200 all over the state so it was definitely cool to know it was limited edition) I even almost snagged one myself. They also sell a variety of other things like extensions & hair products. Make sure you sign up to receive points and discounts. read more

United Beauty Supply, Hair Extension & Wigs - Yara RT. Limited edition - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

Very nice, informative and professional service! A good & wide variety of supplies. Open on Sundays too! read more

Went in the store, no customers were at the register....I asked the chick working the front what the price of an item was.....right after I'm assuming the manager asked her if she was helping someone...the cashier said im about to be.....the manager told her to ring up another customer that was just walking g to the front.....I again said ma'am could you tell me the price? She ignored me again and asked the other customers to come to the front....I put the little $60+ worth of items back and left...limited selection at this location and marked up prices......this item im posting was 17.99 in their store went to Target and fou d same item for 12.99.....$5 mark up.....you judge... read more

United Beauty Supply, Hair Extension & Wigs - Was 17.99 at their store....this pic is from Target - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

My sister and I went into the store looking for a wig for my sister. There was plenty of help, ladies were just sitting around but no one offered any help. If your looking to drive away business your doing a good job Never will I recommend this place read more

I went in to this store to purchase a wig. I found one that I liked and went to the front of the store to check out. When I attempted to pay for the wig the cashier told me a price that was 20 dollars more than the listed price. I told her that the price was wrong so she went and got the manager, Katherine, who I thought was going to honor the listed price but she told me she would give me a discount. I waited for the total to be something comparable to the listed price but it was 3 dollars cheaper than the original price. She rudely told me to go and look for something else but why would I waste my time looking through a store that cannot properly price its merchandise or honor posted prices. I will just shop online, better prices, no rude management, and good honor system. Update: Stopped in yesterday, needed a wig on short notice and didn't feel like driving to the other side of town. Prices were clearly marked and staff was friendly. Much better than my last experience. read more

I am very upset ordered braiding hair 27/613 back on 10/6/23 no confirmation email about my order don't know if it's shipped or what they took my money for 3packages of the X Pression 52 inch haven't received an email informing on my purchase my profile keeps saying I have not placed an order never again read more

Went here with my mom today who is undergoing chemotherapy & experiencing hair loss. We came to this location to find my mom's first ever wig. The store is spacious & tidy. We were able to find an affordable but very stylish wig. Nesha helped us & after we explained it's our first time looking at wigs. Nesha was very nice & even complimented my mom's choice which made her day. Checkout was quick & Nesha even suggested we come back for human hair wigs when my mom gets the hang of this first wig. Great experience! And thank you to Nesha for helping my mom feel good about herself for the first time since her chemo started. We will be coming back! read more

I have never been in this store and has to wait 20 minutes before someone waited on me. The employee finally came and made it appear I was bothering her. Second employee came over and start a conversation with employee talking about having sex with her boyfriend. This was so unprofessional. I will never step foot in this store again. read more

Extremely annoyed with this place. I spent 5 minutes shopping and 15 minutes in line because only one person was at the front. Too bad there aren't any other beauty supply stores in the area. Next time I'll make the drive to Glendale or Phoenix. The rewards program is also a farce. The "points" only last 90 days before they are zeroed out from your account. I don't know about anyone else but I don't come here nearly enough to rack up any rewards. read more

Live the store the braiding is is a bit more than other beauty supply stores. I wish that had more color variations in the braiding hair.

Such an incredibly great group of ladies in the shop; when you feel yourself about to break down in tears, you find yourself crack up giggles with the girls. But their primary goal is to help you present your prettiest you with confidence. I've been lucky enough to work with Rebecca almost every time I've come into the shop. She is kind, sassy, sweet and honest about how a piece may or may not fit/look. It's a great, welcoming, warm shop & I can't stress that enough! read more

Lazy rude workers whole store smells like pot, no help whatsoever! Ask sales girl for help and she pointed to an area where it says salespeople only, guess she was high read more

I went not having a clue about clip in extensions but the girl that helped was fabulous and matched it perfectly, I love them and love changing up my look. read more

I wish I can give this store a negative 10! Horrible customer service. Nobody offered to help me look for the items I came for.All the workers were standing behind the counter cracking jokes. I only came to this location because I was told they had more of variety hair and hair products. I will NOT return to this location . Multiple employees were assisting other customers and probably assumed I didn't need any help. That is ok I will continue to take my business in the ghetto at Grand Mart at least they offer to assist me. I do not recommend this store! read more

BUYER BEWARE .... For over three years, I've been a satisfied customer of United Beauty Supply on 6020 W. Bell Rd. Glendale, AZ, purchasing at least a dozen wings and various products. I've always found their products good quality, and the sales representatives courteous and knowledgeable; that is until recently. I purchased a MJ1402 human hair unit on 12-27-21, to replace my older MH1402 unit. I planned on wearing it to a special event the evening of Tuesday 1-4-22, so it stayed unopened. Upon removal of the unit Tuesday afternoon, I noticed right away the hair was frizzy and in disarray unlike my past purchases. With a few strokes of my wire tooth wig brush the unit was no better. The messy unit never touched my head. I repacked it to return for replacement. The next morning I presented the wig to the sales woman who sold it to me and another sales woman. They observed the unit was in disarray however they told me I needed to rehabilitate it (use product) to make it look nice again. They wouldn't believe this unit was never worn. In essence they were calling me a liar insinuating that it was a mess due to my use; that's how bad it was. I understand they are just employees and have no control of quality assurance. I doubt the United Beauty Supply Corporation would give the time of day to any complaint I would file with them considering their no return policy. Thus... BUYER BEWARE! Examine units carefully before purchasing and leaving the store. In my case, I agreed it was the right model and color when presented in the box however, you can't examine the quality of the unit without taking the packaging hairnet off. Next time I will video the removal of the wig from the packaging just in case I get another defective unit. read more

I have been going to United beauty for years and always take my daughter with me. She's 7 and wanted pink hair so I took her to pick some up. She picked up a 50 cent comb and the lady behind the counter said I have to pay for it because she put it by her hair. We went over to look at my hair which is MUCH MORE EXPENSIVE and I needed to match it of course. I said never mind because I would need to touch it and put it by my hair.. she said that was fine I could do that... ummm what?! So my child couldn't touch a 50 cent plastic comb without paying but I can put $100s of dollars worth of hair up to mine.. damn United beauty needs to hire new staff cause I know I won't be going there again and won't be buying anything for my clients from here again. Maybe put a sign up at least lmao pathetic all for 50 cents. read more

Alot of people were in the store tonight when the power went out. The declined to allow us to finish our purchases and were not willing to hold any of our merchandise. The white cashier was afraid with all the blacks in the store we would steal. Unacceptable!! Register was still working but none of us could make any purchases. read more

Great Customer Service! The price is right and the availability of product is extensive. They pretty much have everything and anything you could possibly ever want. There aren't any public restrooms. It is wheel chair friendly. There is plenty or parking and they do take credit cards. read more

When I have that last minute or planned Beauty need, United is there 4me. Thank You AnneMarie for turning me on to this amazing place. Selection n Proces are pretty good. Stylist staff are Super Helpful, especially when it comes 2 saving $. read more

They're okay. I know there's many locations in the valley but this one doesn't have a large supply of wigs compared to other stores. They also have a lot of staff who just hang out at the front. I feel with that many, customer service should be great. read more

Just stopped in while with family for holidays and what a fun visit!!! Ladies helping us were so accommodating and helpful while we tried MULTIPLE wigs. They had three walls of synthetic wigs to choose from. We left with one each. We were hoping to return tomorrow but sadly they close on Sundays. Needless to say we couldn't be happier! read more

United Beauty Supply, Hair Extension & Wigs - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

I love the Bell UBS store and I'll tell you why. They hire terrific people like Annie who always seem to go that extra mile to insure your satisfaction. They have a wide selection of everything your looking for. If they don't have it they will do their best to order it. Annie spent and enormous amount of time with me today. She was waiting on other customers at the same time but always came back to me and picked up where she left off. She helped me with every aspect of my shopping including hair care, locating different styles, and colors for a new look. This also included cosmetics. She was awesome. I left a VERY satisfied customer. read more

So i must say that Nikki is just plain amazing. She's very knowledgeable, very patient, and she really cares about her customers. I can't at enough good things about this place. I love all of the gals that work here. They're such a wonderful group and the product selection is fantastic. This is the only hair store in the valley I'll even go to just because the customer service is excellent. You girls rock! read more

I am a licensed Cosmetologist and I came here tonight to buy a blow dryer. This was a bad decision! I bought the Ceramix Xtreme Babyliss Pro blow dryer. I just got home and I opened the box to check out my cool new blow dryer and it's definitely not new! It's all scratched up with I don't know what all over it and there's paint missing on the blue button. Whatever the yucky stuff is, is also all over the cord. TOTALLY DISAPPOINTED. I am definitely going back tomorrow to hopefully get my money back. I uploaded pictures of the blow dryer. read more

United Beauty Supply, Hair Extension & Wigs - Side of nozzle of blow dryer I just bought tonight. - Cosmetics & Beauty Supply Near Me - Glendale, Arizona

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