I'm a bit biased, since I'm writing this from my comfy apartment after over 4 years here. A couple…read moreof things I want to set straight: * Rent is NOT cheap. It's moderate. You can definitely find cheaper in the area - BUT you DEFINITELY get what you pay for. It's worth the extra $200-$300 a month (yes, that much!) to get the kind of service we get here. * Yes, excessive heat in winter. I just keep windows open. Easier than if there's not enough heat. I can deal. * I'm a light sleeper. I run a fan. It blocks out pretty much all the noise. And before anyone disputes whether I may be a heavier sleeper than Dave, just trust me that I'm not. I wake up in hotel rooms when the refrigerator turns on. I wake up if someone in the same room as me gets out of bed or coughs. So yes, I'm a light sleeper. And I have pretty much no trouble here. * I've locked myself out, tried to trap a bee, had an oven light fail within days of moving in, had the staircase light fail (it's 20 feet up so I can't replace it), and each time, the issue was fixed nearly instantly. * Never had a bug problem. If they even think there's one, in come the fumigators. * Finally, yes, it's a bit far from things here. I can't walk to a bar, is probably the single biggest drawback. (Then again, I can walk to work. Gotta choose my battles.) The bus to NYC is walking distance, the train is biking distance. I do wish there were more stuff in Parsippany, but I don't wish I were living anywhere else, at least at this point in my life. Don't forget to give them my name when you move in. I'll share the bonus with you. ;)

This place was dope. Rent was cheap, our living room was obscenely large, appliances were new…read moreenough (god I regret ever complaining about an apartment dishwasher now that I live without one...), and maintenance was AMAZING. Our toilet was running a little so they replaced the entire thing while we were gone one weekend (and it still matched the pink bathroom, hah). Another time we accidentally hung too many towels on the towel rack and it fell off the wall. We felt too sheepish to tell them but when we did, they fixed it with no issue. Tons of parking, and there's a convenience store basically on the lot (not owned by CH of course). Air conditioning in the living room was a plus. We got our full security deposit back and they told us not to worry about it as long as we didn't punch holes in the wall. Management in general was super friendly and helpful. We had a weird request for a 9-month lease and they even helped us out with that. The only downfall is that Parsippany sucks and there's nothing to do there. You also can't control the heat and it got disgustingly hot in the winter, to the point where we had all the windows open while it was snowing. I miss this apartment - it was the best.

My Fiancé and I have moved into Countryside Apartments about two months now. It has been a…read morepleasure, I would highly recommend looking into renting here if you are looking to move. Hope/Vivian in the office are very nice and also willing to help and get you the answers needed. Choosing a place to live is not easy, but after meeting the staff and seeing how they are so helpfully answer any question we may have it was a very easy decision for my Fiancé and I. The maintenance staff is amazing they get everything done and don't stop until it's 100%. They are always kind and even when you have a emergency they answer right away. The location is perfect there is a lot in the area, town is only a mile away. I feel very safe in this location, and people are very friendly.

This place is junk, save your money and go some place else. I lived here for 2 years, not a great…read moreexperience. Don't be fooled by the nice pictures and outside appearance, like I was.

I would not recommend living here. In the last year there was a fire and floods and the elevators…read morenever work. The new staff is not friendly. They are not responsive to phone calls or emails. Justin was super helpful and Gianna was always super responsive. Both of them went above and beyond. It is a shame they no longer work here. The new team does not seem interested in helping the residents or doing their jobs. The new blonde lady in the office always seems confused and does not know what she is doing. She hides behind some huge monitor which makes her unapproachable. Occasionally I see another woman there but she is not friendly either. It takes maintenance a long time to address work orders and when they finally get to it they just try to blame the resident or say that is just how the building . For the price and location, I would expect more.

I lived here for two years and would not recommend. The fact that they call this apartment complex…read more"luxury" is laughable. The kitchens are tiny, outdated and have no garbage disposal. We also had a ton of water damage to our ceilings, and most appliances were falling apart. The worst part? The AC units are super old and grimy - not great if you have allergies to dust. We also had mice during the wintertime despite keeping our kitchen immaculately clean. The only saving grace is the maintenance crew who are very kind and fast working. For the hefty price tag, it's just not worth it. Go elsewhere.

I have lived here for almost 3 years and now reading all the maintience failure requests on here it…read moreis starting to add up. I have no had screens on any of my windows since I've moved in. I have 2 small children, one on oxygen and I've been voicing this concern and keep getting told "they dont make that size screen anymore".... which in result you'd think by now (3 years later) they would find a new window/screen company. My preception is they don't want to spend the extra money to get updated appliances. It is now the third summer without screens on my windows, so we cannot enjoy fresh air ever because there is constant bees/moquitoes/ any outside bugs. I understand we are in a woodsy area but then maintence needs to do better making sure we are safe and our children are safe in our apartments! About a year ago they brought me a USED refridgerator because my brand new one that the provided was over freezing, so instead of getting me a new one they gave me an old used one. I had to clean it myself and it has still not been replaced. But aisde from even that.... we've had a new issue arise where the HVAC in one of the closets was leaking so bad it we the entire closet carpet and they had to rip it up. 3 days ago, they came with a large fan and left it here for about 9 hours (Which of course we pay for electricity, so i had to call myself for them to come pick up the fan) they then put a bucket under to catch all the dripping water. NOBODy has came back since. I've had to emtpy this giant bucket of water myself for the last 2 days. Called yesterday, and again today and still nobody came. The maintince looks like its been out of control for over 10+ years, and I really do enjoy living here, so I hope they can be more on top of maintence requests and being considerate of the tenants and children.

Let me start by saying that this place is actually one of the nicer and newer rental apartment…read morecommunities to live in. That's the ONLY good thing that can be said about it. They have 2 bedroom apartments which have 2 full baths and central air and forced hot air with washer/dryer inside the units but don't include utilities such as water, gas or electricity. I've been living here since April 2014 and my rent was $1745/mo until i renewed my lease in 4/2015 when they raised my rent to $1765 and then when I renewed my rent this year in 4/2016 they increased it to $1805. So they basically raised my rent by $60/mo and yet whenever there were maintenance related issues, they either did nothing or took their sweet time to fix them. Not to mention my wife and I have been searching to purchase a home and asked the property to go month to month so they charged us half of what our new rent payment would be going forward ($902.50) in our case and again - when it comes to maintenance they do little to nothing! It's absurd how the property management treats their tenants. This is typical for apartment communities owned by Garden Communities as we lived at Knoll Gardens in Lake Hiawatha (Parsippany Troy-Hills), NJ prior to this place, though they actually included water and we just paid for gas and electricity and were a lot better with maintenance than Kinnelon ridge. Now the property maintenance/management staff is almost completely useless. There's a few names to mention here: Amal (office manager), Anne (Kinnelon ridge property manager), the "superintendent", Dan greenzweig (who's a complete douchebag with absolutely no respect for tenants and acts like he owns the property or something), and Joseph Frish (Garden Communities' manager) who's a toolbag with no concern for tenants' issues. Amal almost always has condescending comment for issues I've had. To name a few, I had Yellowjacket bees (or wasps?) in my son's room last summer when he was only around 8 months old and she thought it was "hard to believe" and when I told her I caught a couple of them, her response was oh well we have bees on our apartment too, it's normal to have them". Are you friggin kidding me?! I told her that if my son ever gets stung by one, there will be a serious lawsuit on their hands. So finally after a week of me demanding a professional exterminator to come and spray the building, she finally called. For that to happen, I had to speak to Joseph Frish, and he must've yelled at or threatened to fire Amal because she was pretty understanding about a few maintenance requests I made to her after that and didn't make remarks. I only had to deal with the Kinnelon ridge property manager Anne once but she didn't really do anything whenever I had to go over Amal so she was useless. The super - dan greenzweig - literally cursed me out when I was working out in the community gym one night around 9pm because I was dropping the weights too hard and when the gym closes at 10pm he comes out telling me to get the f#ck out and that he'll revoke my gym privileges if I didn't leave when I asked him if I could just finish my last set of exercises which was five more minutes. When I spoke with Ann the next morning about his disrespectful intense attitude, she didn't ask me whether or not he apologized but went on to tell me "well he lives in the apartment next to the gym (which I had no idea about and told dan that if I HAD known that, I wouldn't have been dropping the weights and sincerely apologized and got a response of "I don't want your f#cking apology just get the f#ck out), and has a one year old child." I told her well that doesn't give him the right to talk to tenants that way and she said we apologize for that. That dickhead shouldn't be working here with an attitude like that. I then told Joseph Frish that I don't want that asshole anywhere near or in my apartment and all his response was "well did he apologize to you?". I told him I didn't want his apology since he didn't wanna accept mine and told him he should be written up but who knows if he ever did. There have been a laundry list of maintenance issues that we've had and took forever to address by the maintenance & mgmt staff but I just don't have time to list them all out. One major recent one we've had is a bird got into one of the ducts in the building and it smells nasty from the vent in our bathroom which happened 5 days ago and Amal said she'd have a roof company come on Fri 5/20/16 to get it out but never actually called them and we've been arguing with Mgmt to get it addressed all wknd and we had because we come to find out yesterday that no one was ever called and the issue will be addressed on Monday. If anyone from Mgmt is reading this, you better not expect your rent next month for making us deal with this inconvenience! You're lucky to get 1 star, otherwise I'd give -10 if I could!! New potential tenants beware of this place!